The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Advance Cleanse / Advance Cleanse RIPOFF

1 Little Rock, AR, United States Review updated:

Okay I fell for this one too, but when I went to cancel I had went to their website and I could have sworn it said "if you want to cancel call this number or email us"? Well I had sent an email and got a response back saying to call the number. I have since contacted my bank and see if they can get my money back. If I do that would be great. I had actually called the day after my trial was over, but from what I have read on the other complaints it would not have mattered if I called the day after I ordered it. Lesson learned here is buy it from a reputable online site or from the store direct.
However I did email the support@productsupport123.com and I got an email saying that it did not go through. Anyone else have the same problem? So I emailed them at Tryadavancedcleanse.com told them what had happened with the email and got an answer back.

Upon reviewing your refund request for the product Advance Cleanse, we have found that your account remained open beyond the trial period. For this reason, you have been billed for the full price of the bottle as is described within the Terms and Conditions (T&C). A link to the T&C can be found at the bottom of the web page where you signed up for your fee trial period, [http://www.tryadvancedcleanse.com]

We have canceled your subscription and you will no longer be billed.

Like I said lesson learned. Hope my bank can get my money back.

L7
Sort by: UpDate | Rating

Comments

  • Bs
      2nd of Mar, 2010
    0 Votes

    I had the exact same message from the company. I was "declined" as I didn't cancel within the trial period. I emailed them back the RMA number they gave me, and they said they would credit my account. THIS HAPPENED THREE times now in the last 5 days! I called my bank (CHASE) and spoke to someone in the Dispute Department. They were very understanding, took all my information, and said they would handle it from there.

  • Ke
      5th of Mar, 2010
    +2 Votes

    I don't know VISA kicked me to the curb and would not help.

    Maybe this will.
    http://www.ftc.gov/
    brown button right hand side toward top

    http://centralflorida.bbb.org/

    http://www.stateofflorida.com/Portal/DesktopDefault.aspx?tabid=57

    http://www.ic3.gov/default.aspx

    http://www.cybercrime.gov/reporting.htm

    If from Oregon
    http://www.doj.state.or.us/

  • St
      5th of Mar, 2010
    +3 Votes

    This dude is a scammer who promotes various cpa scams:

    Martin Osborn
    1 Ashburton Road
    Ruislip Manor
    London, HA4 6AA
    United Kingdom
    Email: tehfincheh@gmail.com
    finch@finchsells.com
    Phone: +44. 01895637066

    The network promoting the advance cleanse scam is Copeac.

    Proof: http://www.findaffiliateoffers.com/Copeac-5397.html

    Copeac CPA Network
    A division of Intermark Media
    135 Crossways Park Drive
    Suite 203
    Woodbury, NY 11797
    USA
    Toll Free – 1-877-COPEAC-1
    Email: approvals@copeac.com
    info@copeac.com
    advertisers@copeac.com

Post your comment