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Advance Auto Parts / fraud and cheating

1 Reisterstown RoadOwings Mills, MD, United States Review updated:
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Advance Auto Parts purchases old car parts, replaces a very minimal amount of whats needed, paints and resells alternators, distributors, starters, carburetors and they are all junk! I have had my problems with them from the past 6 years, with parts that only last one year. Then they say that you cant get a refund unless the part is a manufacturer defect, not worn out! They also have a new theory, that if they test it and it works, then you are stuck with the part.

They really cheat consumers. Ive returned used parts such as sensors, ball joint, and brake pads that looked dirty in the box. This happens at every single store no matter where you go. The customer service is very very bad too. The counter people are as stupid as they come and refuse to help.. they are only trained to sell. Its a shame this happens. The best bet is Napa, or your dealer and get a new part. Plus, for supplies, oil, cleaning, wax, go to Walmart or Target, its much cheaper!!

Ed
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Comments

  • Fa
      8th of Dec, 2009
    0 Votes

    car parts wear out, you didnt make the same complaint against the company that manufactured the car? their part wore out first and under your logic they should have fixed it in the first place? when your shoes wear out do you expect nike to replace them aswell?

  • 11
      15th of Mar, 2012
    0 Votes

    QUOTE "Advance Auto Parts purchases old car parts, replaces a very minimal amount of whats needed, paints and resells alternators, distributors, starters, carburetors "

    FULL BLOWN LIE, ALL THE WAY AROUND!

    QUOTE" They really cheat consumers. Ive returned used parts such as sensors, ball joint, and brake pads that looked dirty in the box. "

    good for you, go cry to the manufacturer about them getting a little dirt on the parts, not advance auto.

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