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Advance America Cash Advance Centers [AARC]
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Advance America Cash Advance Centers [AARC]
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2.4 47 Reviews

Advance America Cash Advance Centers [AARC] Complaints Summary

16 Resolved
31 Unresolved
Our verdict: Engaging with Advance America Cash Advance Centers [AARC], which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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Advance America Cash Advance Centers [AARC] reviews & complaints 47

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Advance America Cash Advance Centers [AARC] calls saying I have arrest warrent

I got a call this week saying I took out a loan they refused dates times etc it wasnt even them I Believe it was a Indian threatening jaill if I didn't pay 750. Now or if I go to court it would be 5000. I'm so upset don't know what to do..?

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IrishSpike
Decatur, US
Oct 10, 2015 4:38 pm EDT
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Yes, this is a total SCAM! I nearly fell for it last Monday when I got a cellphone message from an unlisted number. That should have been my first tip-off that something was amiss. Anyway, this company, "CR and Associates" left a scary message for me. Supposedly I had tried to pass off a fraudulent check through Bank of America and Cash America. Which was it? The woman wouldn't tell me. Well, she had all kinds of terrible news for me: I owed $2, 292.42 for the fraudulent check and they were getting ready to file papers with the court and I would soon be served with papers at my home or work place. I was pretty scared because I'm on a fixed income and there's not a chance I can come up with this kind of money just out of the blue. She kindly suggested I borrow the money from a loved one and advised me that I only had 72 hours to resolve this or I would be served/arrested.

I couldn't wrap my mind around what she was telling me and then my brain finally kicked into gear. I remembered that Georgia state doesn't even HAVE payday cash advance places! Also, her company had NO paperwork about this fraudulent check. No copy of the check, no paperwork from Bank of America, etc. Also, no mark on my credit report ever appeared concerning this "arrest-able" offense. I began to smell a rat. Then she piped up, helpfully, that if I sent them $657.45 within the next 24 hours, they could close my case and remove the charge from my credit report. I was still trying to figure out if this was legitimate and I may have told her more information she shouldn't have! I was scared as hell and not listening to what my rational brain was telling me...finally, I got off the phone with her and went to Facebook to ask my friends what I should do. Thank God for friends with more sense and brains than I have! Everyone was instantly suspicious and told me to absolutely not send this "collection company" any money. And so I haven't. Tip off #1. There aren't even Cash Advance stores in Georgia. #2. I have never written a fraudulent check in my entire life. I may be dumb sometimes but even I'm not that stupid! #3. The fact that when I asked for documentation and they hemmed and hawed and said they weren't able to/didn't have a copy of the bad check. Riiiiiiiight! Anyway, any collection company that threatens that you'll be served with papers for some bad check that was supposedly written seven or more years ago is NOT legitimate! WHY didn't Bank of America ever contact me? Why, when I applied to buy a membership in a housing co-op, did this never show up on my background check? I was a member of the board on that same co-op and I've reviewed plenty of applications for membership. A fraudulent check would show up as a HUGE red flag.

So, the moral of the story is don't let your emotions get the jump on your brain. If you KNOW you've never written a bad check, do some thinking, ask questions and if the company can't give you proof of your supposed misdeeds, hang up on them and NEVER confirm or deny any personal information they tell you.

Always be alert
Always be alert
, US
Jul 07, 2015 5:44 am EDT
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You're ok. You are not going to go to jail. Owing a debt is not a crime. It's against Federal Law (FDCPA) for a debt collector to threaten jail time for not paying a debt. This is a scam. A debt collector is using illegal tactics to get to to pay a debt. A debt you, more than likely, don't even owe. When a debt buyer plays 'hard ball' like this, it usually means that they can't back up what they claim. The fact that they refused to give you specifics on the 'debt' is another indication that they can not back up what they say. They try to scare you into making a payment, not because you actually owe the debt, but, because you're afraid you'll actually go to jail if you don't pay them. The tactic works, unfortunately, because people don't know their rights. To help educate yourself look up the law that debt collectors must follow. It's called the 'Fair Debt Collection Practices Act' or the FDCPA for short.

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Advance America Cash Advance Centers [AARC] Threats of garnishing ss/wages

I received two different e-mails from two different groups representing the same ADVANCE CASH ADVANCE They are threatening legal action if I do not respond to their demands of paying on the loan for not paying. Also I received emails they will garnish my SOCIAL security/Wages and receive an arrest warrant.
The two email address's are
1)attorneymr.[protected]@hotmail.com
2)payday.collections.[protected]@gmail.com
SHOLUD I RESPOND WITH PAYMENT TO THESE DEMANDS?
Jimmie Burchette/[protected]@yahoo.com

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Advance America Cash Advance Centers [AARC] loan

I was emailed an exceptance for $4000.00 loan. The told me to pay 250.00 up front on a pre-paid Vanilla Card. So I got up and went to CVS and loaded the card and they took my money. The next day the loan did not arrive I called and they said I needed to buy 400.00 insurance from them so my bank will except the deposit. I told them I only have 300.00 left and am depending on the loan. The excepted 299.00 and told me it would be 299.00, so I went to CVS again and loaded on a prepaid card 300.00 to them and they took that money as well then told me I will not get the loan because it had to be exact 299.00. I must submit an additional 299.00 for it to go thru. I was out of money I said and wanted to cancel and get a refund. They said I must pay 99.00 for a refund. They were out of Texas # [protected] and all had Indain Accents. I called the 800# for national Advance America and they said this is a SCAM we are not affiliated and do not do business this way. They gave me Fl Attorney Gen #, Online FBI #, Federal Trade Commision #. So I called all three.

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Advance America Cash Advance Centers [AARC] debt threat

On June 6, 2014 I received an email from a person by the name of "Julian Marshall" stating that after "multiple" attempts to contact me regarding a debt to an online loan company that I was to be criminally charged in court in a few days for the following:

1. Violation of Federal Banking Regulation.

2. Collateral Cheque Fraud.

3. Theft by Deception.

He stated American Cash Advance as the website owner and operator that he was representing. Now, I admittedly have online loans owed, but NOT to this company as far as I'm aware. An online search for this company took me nowhere, and the search for this Julian Marshall person led me here. The email stated that my SSN was put on hold by the US Government, and the charges would be filed in a few days, but that if I was to call him at [protected] ASAP, he would be able to help me. Threats were also made regarding my job and a request submitted for my termination!...I didn't call the number, I immediately emailed FinCEN.gov, the US federal regulatory department and gave them the info cited in the email. Just a note - the email I received was in very poor form grammatically, indicating to me that the sender was not proficient in English. The first red light towards SPAM...

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Y. Chau
Monterey Park, US
Oct 25, 2011 11:20 pm EDT
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I received a phone call in lieu of a lawyer firm calling on behalf of American Cash Advance harassing me stating I needed to make a payment in regards to an outstanding loan. I looked onto to my credit report and there was nothing outstanding as well as checked to see that the other loans have been paid and they were. When I asked the person with an Indian accent and british name of Thomas Jolley where the source was coming from he became hostile and said he was calling on behalf of American Cash Advance and could not give any other details until the money was wired and the case was settled.

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bcap
Hammonton, US
Nov 08, 2013 6:58 pm EST

I received a call and a voice message telling me I was going to be arrested and they proceeded to read a list of charges that would be filed against me. they said I owed money and had not paid it so I was going to be arrested and charged with federal crimes and my employer was going to be notified that I was under arrest, I told them to prove that I owed money and they then said for a couple hundred dollars they could forget the whole thing but they continued to scream and tell me not to interrupt them as they were reading all the federal crimes I would be charged with, the voice mail said if I did not call them back all they could say was good luck with what is going to happen to me

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Advance America Cash Advance Centers [AARC] fraud

I received a phone call at my workplace today from this company. There were two gentleman who spoke with me. They had my full name and proper address. They stated they were calling to discuss an impending lawsuit from an unpaid loan. The men had heavy Indian accents and stated that they were from PCS Legal Services then stated it was Prestige Consulting and that they represented Advanced Cash and then they stated the loan was from Cash Advance America. They said they were giving me a warning call that this was going to be filed in court. When I stated that I'd never heard of Advanced Cash or Cash Advance America and that I'd never taken out a payday loan, they became hostile. When I stated that I would have my lawyer call them as soon as they sent me a Certified Legal Statement, with my signed contract and loan details. They then become even more hostile and said I would be sorry if I didn't solve this today and that I HAD to listen to them. I told them that I most certainly did not, that if they didn't stop harassing me at my place of work, I would file a claim against them and that anything they needed to discuss with me could be done through lawyers. They told me that to "GET LOST" and hung up on me. I did not give them any information but felt that this should be reported nonetheless.

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Advance America Cash Advance Centers [AARC] scam/predatory

I got an email from a Kevin Smith from Advance America Payday Loans. He told me I was approved for a payday loan and told me cuz of my credit score, I had to buy a green dot card and call them. Having done this before and I was scammed, I told them No. He then got very creepy and told me he was on my Facebook page. He described my cover picture and made sexual remarks about my two teenage boys and then hung up on me.

Very creepy, unprofessional and a scam. DO NOT ANSWER OR CALL them back

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Advance America Cash Advance Centers [AARC] can not believe I actually got scammed this way

I got a call from priority payday loan from number [protected] from a Russell Jones who said I was approved for a loan of $2100 and I needed to send $190 which I knew in my gut that it wasn't right but I did it anyways and he assured me it wasn't a scam. After I sent that a man name Jim Davis called stating I needed to send more money in the amount of $300 to cover the international fees. Like a fool I sent that and I had to borrow that money because I was in need of the money, because I was out on maternity leave from work and its the first of the month bills are due. So I did it. Then another man Calvin Smith called and stated I need to send another $190 so he can transfer the money in my account that was my breaking point. I said NO and he cant assuring me its not a scam and that if I sent the money on Monday I will have the money in my account within 10 minutes. I will not be sending any more money. I am now in a HUGE hole with my friend trying to find a way to give her the money back by Monday. I woke up this morning knowing it wasnt right so I google the phone number and came across this site. I am not trying sick to my stomach and can not believe I actually got scammed this way. It is truly heartbreaking.

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Advance America Cash Advance Centers [AARC] being sue by them

received a phone call today from a law firm from california asking too speak to my mother and ask what for and told me that they wanted to talk too her that he's a lawyer and that she needed a lawyer cause that cash advance america was suing her for none payment and I ask him when was the loan made on what day and month. because before he called us we recieved a phone call from last month may 20, 2012 and they said she filled out a loan application on march or april this year and I told him that's not right cause she started on may 13 of this yeat and she never applied for it from them. And if any one from hindie origins talk to you and could not understand them just hang up and Be advice some of them do use magicjack so be on the safe side have a lawyer on your side and tell your local police of sheriff department. cause I told my mom that it happen too a lot of people in guam saipan and rota and it happened too me to in guam but did not reply too them they called me on my cell phone number and I never gave them the number at all and they said they are taking me to court. so I called my boss up and he went and check them out and found out I was a Scam for a brand new toyota camry loan. but I am glad the got caught by scottland yard cause the call came from scottland and the person wasu HINDI

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Update by reyes01
Jun 14, 2012 1:07 pm EDT

its me again forgot to put the phone number that called me in the morning is from los angeles [protected] and i believe they are using magicjack also and if you get a call from this number check with the local police be safe people

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Advance America Cash Advance Centers [AARC] fake pay day loan - harrasing calls

I havebeen recieving harrassing calls at work and on my cellphone regarding a loan I was supposed to have taken out with them and didnt pay. This is defintely a fraud as I have never taken out a loan with this company. These people have my SSN# address and name. Im not sure if my information was sold to this company. The persons calling have a heavy accent and are advising that a warrant has been taken out for my arrest. I am concerned as these people know my place of employment and are calling my job. This definitely a scam and I need to know who I should contact in order to stop these people from harassing me.

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mizzpamela
, US
Jan 08, 2013 8:54 pm EST
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the.same is.happing to me by these people the number [protected]

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ajohnson873
Richlands, US
May 22, 2012 1:15 am EDT

The company that they allegedly represent, "Cash Advance America", has the following message when you click on "Contact Us"

IMPORTANT (read before you submit any message):

All phone calls requesting payments are not originating from Cash-Advance-America.com. Any phone call that you receive in the name of our website is not from us.

So this scam has apparently been widespread, and the company does NOT call you to collect a debt. They do not even have a phone number to call them to apply for a loan.

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Advance America Cash Advance Centers [AARC] they've stolen my information

I had never received a loan from this Internet cash advance loan, apparently i filled some information but never completed the application now they are calling me to get paid for a loan i never received, the person only states his first name, answers the phone no [protected] with hello instead with a company name i m afraid they’ve stolen my information.

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Advance America Cash Advance Centers [AARC] harrasment

On Saturday, Oct. 29, 2011, I received from Steve (had an Asian accent), of Cash Advance America, tel. # [protected] harrassing me. Steve said I was a criminal and in violation of federal internet laws and I also commited theft. He hung up and called back and left a message on my voice mail stating to call Ronnie Cooper. I called and asked for Ronnie Cooper. I asked him to tell me the details. He said in a harsh voice don’t speak while I am talking. He said I owe $950 and had to pay $500 or they were going to my job on Monday. He hung up on my. How could they go to my job on Monday. That’s is not the right thing to say. He should have issued me a summons and complaint first. I don’t remember borrowing any money. Well anyhows I still waiting for them to come.

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Rachael1
lexingtion, US
Dec 03, 2013 3:10 pm EST

Many of these payday loans are such high interest rates that you can't get them paid off. Companies like this will continue to violate your rights under the Fair Debt Collection Practices Act because it is cheaper to pay you a settlement than give up the profits they make collecting past due debt the way they do. http://www.castlelaw.net/library/cash-america-to-pay-19-million-in-fines-for-robo-sigining-documents.cfm

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Advance America Cash Advance Centers [AARC] bogus loan

I got a call on 10/24/2011 from a chris matthews who barely spoke english saying from what I could make out he was calling from internet crime compliant standard [protected]) to inform me of a legal compliant filed against me by cash advance america usa on a loan I never received from them...

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Advance America Cash Advance Centers [AARC] stay away from this one

On 11/7/09 I took out a loan with Advance America during that time I was involved in a auto accident which took me out of work so I had no income coming in but my wifes social security check of $757 which had to last us the entire month and pay our electric, phone insurance, supplies and food for 4 people(my car was rear ended) I received injuries to my left knee which required surgery and also a crack in my spine, my first payment came due on 12/4 and unable to make it, 12/31/09 my wifes social security check went into the bank early due to the hoilday my wife and I have a joint checking account, on 12/31/09 Advance America tapped into my wifes money of $651 so now I can't afford to go to therapy, doctor appointments let along tri to feed 4 people and now their telling me their going take out another $149 due to lack of payment, all I have wanted is to get better so I can return to work so much for that I can thank Advance America of that, I have filed a formal complaint with the Attorney Generals office.

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Advance America Cash Advance Centers [AARC] never owe money to this company

i have treatning call that i owe money to cash advance america. but i never borrow money from them. and told me im going to jail with 3 felony count . AND THEY WILL ARREST FROM MY JOB where they get my imformation to call me in my home.

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Advance America Cash Advance Centers [AARC] fraudulent attempt to collect

Several weeks ago there was a message on my answering machine. The thick Indian accent was barely comprehensible. My husband and I had to listen to it several times and still could not make out all of it. We ignored it. I received another call today and these people claim that I owe them money, which I do not. I asked to speak to an American, and was transferred to "Richard Williams, " who was obviously an Indian with the same thick accent. When I asked him if he was an American, he said "Yes." I continued to insist that I be allowed to speak to someone with an American accent, and he eventually hung up on me, claiming that he would "see me at the courthouse." I called the number back and asked for the name of the company attorney and his address so that I could have contact information, as I intended to file a lawsuit myself. I was told that the name of the company attorney is "John Doe." I was not given contact information, but was eventually hung up on again. I called back a third time and got just an answering system, so I left a phone number insisting that they stop calling me, as I do not owe any money to their company. I called a fourth time and once again got the answering machine. I intend to contact my bank today, and to send an official letter to Cash Advance America denying them any access to my bank account in case they try to withdraw funds.

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Advance America Cash Advance Centers [AARC] loan

Well I guess I am not alone, today I receive a phone call from Officer Richmond (with thick Indian accent) with the Financial Crimes Investagtive Divison informing me that Cash Advance of America filed a compliant against me for not paying an $800.00 loan on Nov. 10, 2010. I told me to hold on and check my bank account and told him that I did not receive any monies on that day or 10 days before or after that date and ask him to send me all the details regarding this loan. He also knew where I worked and SS# and said that if I did not resolve this issue he was sending an officer to my house to arrest me. I ask him for his # to call back at and the nuber he gave me was [protected]. I did a reversed seach on the number and got [protected] Type: Land Line Location: Richmond Beach, .WA. Phone carrier is MCIMETRO, ATS, INC. Isnt it funny Officer Richmond lives in Richmond WA. I called ATT and talk to the anonace department about the all numbers I have seen on this page and the one he called me on. I going to try my best to stop this harassment. and hope no one gets taken by this guy.

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k. findley
Huntley, US
Jun 27, 2012 11:33 am EDT

I have been receiving the strangest calls from people with uncomprehending Indian accents. At first I thought they were telemarketers and ignored the calls as I could not even understand what they were saying on the message. I then received a call at MY JOB! I asked what it was in regards to but they wouldn't tell me! I then returned the call out of curiosity, when another Indian man named "john" said was I violating all these crazy laws and committing fraud regarding a payday loan. I asked for the details and he said he "can't" give them to me, but if I don't pay by 3:00 they would continue with the Affidavit (?) and they would notify my employer of my illegal actions. I tried to get more information out of him on when and how much this loan was for and he said $640.99 but if I paid western union or prepaid card by 3:00 then I could settle for 450.00. I told him there would be no reason why he can't give me the name or number to the alleged cash advance america or dates of loans or anything to that effect then I wasn't paying anything that I would call him later, he got very belligerent with me, threaten me with all kinds of crazy stuff. I am glad I researched this and am a little relieved to find out it's a scam, however I haven't taken out payday advances it caught me off guard so much as I was almost willing to pay the money to avoid furthur issue's. I'm glad I trusted my gut instinct!

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Advance America Cash Advance Centers [AARC] bogus debt collection

I was contacted by a Kevin Lloyd, who had a middle eastern or indian accent on a friday using the number [protected]. The message was left on my cell phone which is used for emergencies only. I check messages periodically. On Saturday, I called the number back. The answering message was for King's County Supreme Court Criminal Term. So I left a message for Kevin Lloyd since in his message he expressed it was a legal concern and important that myself or my attorney call back or legal actions would be taken against me. Monday morning I received a call. I let him speak until he started talking about court and blah, blah. He got upset when I asked him what was the nature of the account, what was the company, the amount, and when was I supposedly received this loan, and how I applied for it. I disputed it and said it was not me because he gave a recent date. I can remember clearly if I received money from a loan. Besides I am not working so how would I get a payday loan? He hung up on me. I called back until someone else answered. I asked the same questions and told them the same thing except I got rude this time. I told them do not call my mf phone again cause I am not stupid--you are trying to scam me and you will not get anything. I also told them to go back to their own country and scam them. I even followed up with calling the court house to make a complaint. The complaint office receptionist checked the number while I was on hold. When she returned she informed me that it was not a number in the court or did an attorney Kevin Lloyd work there. She advised me not to send any money cause if it were a court matter I would not receive a phone call or be demanded to send money. I let her know that the number even has a message box that announces them as King's County Supreme Court Criminal Term. Also that others have done like I did and followed up by calling the court house. Take my advice and cuss them out and don't send them a dime.

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badgered
, US
May 20, 2011 8:04 pm EDT

Right on, I got a call too, from this flea bag Indian Call Center

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Advance America Cash Advance Centers [AARC] - scam

i have got many calls from [protected] they said they were from american law firm calling about a payday loan through advance cash usa called my home was real -ude with my family then called my job 5 times in 4 hours being very rude and could not spe-k english very well. i called them back they told me i had a payday loan of 300 so i had to pay 563 to...

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Advance America Cash Advance Centers [AARC] threats

For the past 2 mths people with Indian(from India) accents have been calling me at least 6 times a day saying I owe $500.00 for a cash advance loan or either a pre-paid visa. I have been threating with jail, they are gonna call my employer, and report me to the credit bureaus. I have ask for proof of the debt and they hang up on me and and then a different person will call back.

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Advance America Cash Advance Centers [AARC] payday loan

I recived a call from [protected] last night about 7:30 pm telling me they were some investagations company for cash advance america and that I took out a payday loan in august of last year. These people had my e-mail, my home address, my telphone for my cell and home. They told me that I needed an lawyer and that they were going to file charges against me. I told them to send me the paper work and I would get a lawer. I looked up this number on the internet and found several post of this same company calling other people telling them the same thing. I do belive this is a scam, but I am going to contact my local police department and get myself a lawyer just in case.

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Rachael1
lexingtion, US
Dec 03, 2013 3:08 pm EST

Cash America employees in Ohio improperly stamped management’s signature on loan collection affidavits for almost five years without anyone prior review or approval. Don’t these people have morals, how could you go to work everyday knowing you are doing something wrong, the sad thing is this is how many of these companies are run. Caring is not their strong suit. http://www.castlelaw.net/library/cash-america-to-pay-19-million-in-fines-for-robo-sigining-documents.cfm

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JRock23
Pasadena, US
Jun 12, 2011 8:38 pm EDT

I received a call from this "Attorney's Office" supposedly representing the company (Cash Advance America). They called from [protected] and left me voice mail stating that their call was urgent and that if I didn't return the call, they wish me the best of luck with the proceedings. I returned the call and got someone by the name of "Ronnie Anderson" on the line who supposedly worked for this lawyers office who was representing the company. They asked if I had an attorney, I told them that I didn't and they said that they could only forward the legal documentation for which I was being charged to my job and to my attorney, but I was not able to be provided a copy of the documents or the charges. They claimed that I took out a loan and when they went to my account to retrieve the funds, the payment were returned. I never took out a loan with this company, in fact this company doesn't even serve the area in which I live. They said that they would settle the debt for 350.00 and provided me with the information that I need to make a payment to them. If I do not make a payment, then they would proceed with the original charges they were going to file against me. Needless to say, I feel victim to this once before, but I will not again. I put my SS# on fraud alert and these ### are not getting a single dime of my money.

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N. Allen
Petersburg, US
Feb 23, 2011 12:32 am EST
Verified customer This comment was posted by a verified customer. Learn more

I received the same call on 2/22/2011 from [protected], saying my name came up in a fraud investigation with "Cash Advance America" ... These people had my name, address, place of employment and even knew who i banked with. I gave up no information and told them that i wasn't the right person they were looking for. I notified the police in my area and they told me that i wasn't the only one that received that call. Numerous people have received the same call and that it was a scam. I changed my banking information and put my s.s.# on fraud alert to be on the safe side. I advise everyone to do the same.

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Osiris11
Pensacola, US
Feb 05, 2011 8:51 pm EST

I received a call yesterday about these guys too.. saying I took out a payday loan and that when they attempted to collect it it bounced. They claimed to be from a law agency but refused to give a physical address, bar associate number, or even a date of transaction. They called my work and told a random person that I owed them money and was refusing to pay. I called my bank, they researched and found no deposits in the amount they indicated, or any withdraws that resulted in NSFs in over a year. I never even applied for a pay day loan so how they got my info I don't know but they had my SSN, bank information, work information and home information. I put a fraud alert on my SSN with the credit reporting agencies, had all accounts closed and reopened under new numbers, and filed a report with the local police department for threatening me (their voicemail said "You better call us today if you know what's good for you. If you don't, well... good luck"). I talked to the "law firm" [protected]), all thick accents (sounded Indian to me).. they gave me a number to "Cash Advance America" [protected]) and the guy refused to give me any other information. When I asked him for the bank info, he told me to hold on and then called the name of the girl who I was just talking to from the "law firm" as if she was sitting right next to him and I heard her in the background. These guys are fraud... plain and simple. I got a lawyer who is ready to counter sue if they really do try and file.

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Flowerpower81
Lubbock, US
Jan 24, 2011 9:48 pm EST

My brother received the same phone call from # [protected], the so called "officer" refused to give him a address or provide written info, and gave my brother a fax # to fax all of his payment information. He was told if he didnt pay the debt he would be arrested tomorrow. I work in a collection agency and with Insufficient checks and never have i heard of this kind of behavior or process to collect a debt. Please be aware of those who call to collect, always get as much info as you can while you have them on the phone. My brother did say the man calling him had a hard accent, (overseas) in other words.

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