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1.8 52 Reviews

AdultFriendFinder Complaints Summary

18 Resolved
33 Unresolved
Our verdict: Engaging with AdultFriendFinder, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
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AdultFriendFinder reviews & complaints 52

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Newest AdultFriendFinder reviews & complaints

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12:05 pm EDT

AdultFriendFinder bogus adds

These creeps post the same photos of beautiful woman and advertise them as being in different parts of the world.
They obviously buy large amounts of stock photos and post them as people looking for casual sex/dating etc.

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NesterJones
Bristol, US
Sep 13, 2010 12:37 pm EDT

Age old dating site trick really. They are notorious, as many sites are, for using profiles that no longer active by the original users or stealing pictures from the sites for use elsewhere. I'm unaware if any of these sites have been sued for fraud use of such photos but True.com had a class action lawsuit against them containing that reason among many others. It seems most dating/casual sex websites use the same tatics like showing mass ads of beautiful models to attract you to the site only to find out all those are fake/spam users in one form or another.

There are real users on these site but from my own experience the actual number of real paying customers, even in major cities, is EXTREMELY small. Hence the reason there seems to be so many ads and spam.

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3:53 am EDT
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AdultFriendFinder false advertising neglect of service

Greetings hello
I made a complaint earlier on about this unreliable dating service about unauthorised use of a mastercard Since then I have nade several complaints about taking several amounts out of my account without authorisation After trying to use one of the many sites they have available There should be a regular survaillance of this agency They have for sure no customer service just plain ignore any requests or complaints There bigger than Texas or Hollywood why should they reply
Even thouigh I have unsubscribed they go ahead and send me other plans they have specials to resign discounts Heck you sign up for a three month plan for low cost Then the hidden cost s come in you need to be in the V/I/P MEMBERSHIP more costs then you need to be aware of getting into other members files another charge
The false advertising is that Im was informed that there was 22 members wanted to contact me on that getit on site even before i tried to get full membership at that time no photos all around my suburb
See being the other side of the world i am easy pickings for them just think multiple sites extra hidden charges no customer service access to banking details and never in the three months made any contact plenty around the states but as for Melbourne Australia none not even photos and dodgy profiles the list goes on and on They should be monitored regularly thanks again David Frazer Noble Park Melbourne Australia [protected] mobile

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David Timlake
Springvale, AU
May 22, 2011 12:24 pm EDT

Hi there and many thanks for the opportunity to apply an answer to this submission question

Quite a number of these so called but flimsy underhanded cheats outright use various methods in collecting their funds finances in dis credited ways One sly cunning mob recently had me sogn on due to remarks
made on two profiles that went something like this Come on and sign on if you want to get in touch with
me Are you shy I can provide give good times
Ive been at loggerheads with these so called providers for companionship They take your cash and then they
depart the scene They secretly cry Sucker another sucker goes by the way side Adult friend finder Be naughty X Dating and several others you put trust in them That flaming E/Harmony is the leader of the pack
Steer clear of this mob avertising gets you interested they like them all give you the short end of a raw deal
Like many others they should DEFINITELY be scrutinised for allegibity
Im David Colin quicksilver_matilda2007@yahoo.com

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bgacc
Hackensack, US
May 22, 2011 10:20 am EDT

Socialbugg.com is a Free site of singles. You should try them out or Facebook.com...both sites are free. You can't lose and there's plenty of singles.

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10:08 pm EDT
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AdultFriendFinder UNAUTHORIZED use of mastercard

Hello and greetings
Its nice to know that their is a complaints page for an organization as for ADULTFRIENDFINDER browsing through quite a number of google site complaints over the years I have been caught up in the Adult friendfinder unauthorized multiple payments made from my master card What has happened I try to sign up with getiton web page not knowing it is one of many sites on Adult friendfinder my membership was about to runout on their main site
Along with passion.com another i signed up and made no contacts as with their main one reported a woman wanting big sums of money they never got back They just keep peppering you with other sites to join YOUR JUST ANOTHER NUMBER there So I went to sign up with getiton site And around six times I was told your unsuccessful in getting through I had sent monies through before But this time it was rejecting my attempts
So when I look up my bank balance they Adult friend-finder had taken out two installments that I didnt authorize AND MADE COMPLAINTS to there service desk a number of days ago They have nt got back to me as usual

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arai trouser
, IN
Nov 19, 2010 8:59 am EST

Its absolutely true. They have a stupid fraud system called AUTO RENEW. They will not tell when starting to subscribe. But once the subscription expiry comes, they will send you a mail saying your AUTO RENEW is set to ON and hence amount will be automatically deducted from the card. Then I have totally closed/deleted my account. But still they are charging my card. I am going to give cyber complaint in India. Within a month, this site and payment will be blocked in India.

But currently I have blocked my card and requested for reissue of my card.

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4:03 pm EST
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AdultFriendFinder - Fake ads

Just go to the main page of adultfriendfinder.com - look at all the model names. Then go search for them inside after you signup. None exist. Also, on upgrading my account, I was not upgraded instantly. I had to email customer support which surprisingly did it within the next day. The friendfinder/adultfriendfinder and suite of sites has been running on...

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5:23 pm EST
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AdultFriendFinder Billing, problems with site and customer service

Always having problems with the site working as you navigate through the pages and also billing department and the Promos the site has to offer. they miss lead you into thinking you're getting a deal and you're not and also racial profiling on the site and also couple of times I saw Kids or Little girls under age on that site that went on cam and I complaint to the site of underage girls going on cam and performing acts that violate child Pornography. and it happened more then one occasion. and Poor Customer service when I go to file a complaint online and on the Phone.

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mr michael berry
england, GB
May 11, 2010 6:24 am EDT
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hi --- im enquering why ive been charged twice. date 9 april 2010 charged 20 pounds 41 pence then on the 12 april 2010 i was charged a further 152..76 in british currency .can you please email me and explain to why this was. my email adress is mic.ke.b@hotmail.co.uk

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2:49 pm EDT
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AdultFriendFinder Fraud and lies

We have been on AFF for about a month. Everything is going good, no complaints, pics are with in rules, chatting with in rules, etc..While I was logged in, they deleted our account. No reason why, I had to send in an email to find out and here is their response:

We have recently acquired an email, traced to your account, that is an obvious attempt at fraud.

Because of this severe violation of our Terms of Use, we have deleted your account and permanently banned you from rejoining our network of sites.

I still have no idea what the *** they are talking about and they have not responded to my reply to their email.

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kert
, US
May 22, 2011 3:57 pm EDT

Hey i live in a rural part of the country some towns have less than 100 people and all are known go thru profiles and there are 6 very hot girls from an area with 200 people living there and i know 195 of them its all fake some are real but 95%is fake also same pics of same girls in different towns this is maine lol not nywe know everyone so i waste time trying to hook up with non existing people the site has been a pain and a waste of time in 8 yrs have met 2 couples but ad says get laid tonite right thats all i have to say very disappointed.

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AFFmymoneyPlease
Indianola, US
May 14, 2010 5:16 pm EDT

Opened a acccount with Adultfriendfinder on 5-8-10 cancelled it on 5-9-10. They still took out a months membership fee out of my checking. 24 hours for $19.99.
I want my MONEY BACK...

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thedcwards
, US
Aug 12, 2009 10:26 pm EDT

this sites pop-ups were loaded on to me PC without my permission; via a trojan & a worm that sent itself to everyone in my address book.
do not want it, did not ask for it. Want it gone!
Would like to know who to contact to complain too! Tired searching for them but everything is a dead end.

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whipper7
Brisbane, AU
Sep 10, 2014 2:33 am EDT
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hexxar OMG the same thing just happened to me I'm in shock . i also couldn't log in i sent them an email asking why not and they sent the same thing you wrote about accusing me of fraud that I'm banned for life and if i try to join other sites that they have i will be prosecuted ...im like WTF is going on . AFF have given me about 3 free memberships for being top viewed top liked pics and top rating member, Now they have all my pictures wouldn't surprise me if they will be the ones committing the fraud with my photos.

Whipper7

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barbedwire
Rutland, US
Jul 22, 2014 3:05 am EDT

Why did my 2nd comment go before my 1st?
This is my 1st post:

At pcforensixrus I believe you're the fraud here. Come on, everything you write sounds like verse from some FBI shows. Also it's cyber not "syber". It isn't even as if the "s" and "c" letters are that close to make a mistake by your grimy fingers. And the "Hello you can call me Robert" just creeps me out. I'd report you as spam but I want people to watch for scammers like you. Actually I think it may be best that I do. *PLEASE READ*INBOX.COM IS NOT A SAFE SITE TO CLICK ONTO. JUST GOOGLE SEARCH "WHAT IS INBOX.COM"DON'T TRUST EMAILS FROM THIS SITE IS MY ADVICE.

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barbedwire
Rutland, US
Jul 22, 2014 3:02 am EDT

As for Adult Friend Finder. It's July 2014 and I have found definite improves to the site but only in the last 6 months. Of course there is the issue that as a woman the membership rules are not quite the same. But then again Woman Rules and Men Drool. Lmao. Just kidding y'all.

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barbedwire
Rutland, US
Jul 22, 2014 3:01 am EDT

@pcforensixrus
I believe you're the fraud here. Come on, everything you write sounds like verse from some FBI shows.
Also it's cyber not "syber". It isn't even as if the "s" and "c" letters are that close to make a mistake by your grimy finger..
And the "Hello you can call me Robert" just creeps me out.
I'd report you as spam but I want people to watch for scammers like you. Actually I think it may be best that I do.
*PLEASE READ*
INBOX.COM IS NOT A SAFE SITE TO CLICK ONTO. JUST GOOGLE SEARCH "WHAT IS INBOX.COM"
DON'T TRUST EMAILS FROM THIS SITE IS MY ADVICE.

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pcforensixrus
Salinas, US
Feb 13, 2013 9:35 am EST

Hello you can call me Robert,
I am not surprised of what you have said above here on the site of AFF which is yes adult friend finder.
Every thing you said here I concur to be correct & some this I do know how ? Lets say I work for myself as well as the State & Federal levels . I am a PC Forensic Investigator in saying this to you i hope grabs your attention in a way we might be able to help another . For over five years of my time investigating this company I have many interesting documents & people from the site that no longer can work or even enter there site for being banned . I have been banned many times yet I do know ways of hiding myself as well as my IP .
I know the wide web is interesting to many, Are you interested in stopping these fraud stricken people ? I devote my off time in syber security & investigations to try to make a difference out there in the cyber world . Id like to get with you maybe e-mail and we can go from there . If you rather not I do understand, Id just have to bring them down on my own like I intend to .
Thanks for your time & I hope to here from you either way let me know your feelings on this matter . thanks again

pcforensixrus@inbox.com Forensic investigator

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nazgul
Detroit, US
Oct 01, 2012 8:32 pm EDT

This is the same email I have gotten every time I've signed up. It's as if they are like Paypal, where if you don't login from your home IP address, or if you sign up someplace other than in your home area, they automatically flag your account as fraud. I went out of town, logged, in, and the NEXT day, got home, tried to get into my account, and BAM! I got flagged down. Either that, or they allow other members to flag your account just like posts on craigslist, if they don't like your look, or what have you. It's total BS because of all the detail you have to go into just to set your account up!

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ChubbyAsianMILF
, US
Feb 14, 2021 4:13 pm EST
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Replying to comment of nazgul

AFF never discloses their reasons for banning people's accounts. It's insane! And they keep all the profits from the Memberships AND points! AFF needs to be investigated for sure!

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10:17 am EDT
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AdultFriendFinder - Scam and cheating

There are plenty of real girls on this website. If you like fat women or butch lesbians, you're in the right place. Most of the attractive-looking women on this site are bots generated by the site or professional models/customer service people who talk to you in order to entice you to buy more services. Usually this is in the form of webcams, 'credits, '...

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11:55 am EST
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AdultFriendFinder Fraudulent site

I've been a member of AFF for a couple of years.. I've met a few ladies through the service so that's not my complaint. The issue seems to be more about their deceptive practices. This is now the second time it's happened to me.

This is the issue. You purchase monthly subscriptions and if you buy more than one month, you get a deal. I've always purchased either three or six month subscriptions. They claim to have a feature that you can either turn the automatic renewal off or on. This means that if the subscription expires and you have the automatic renewal 'on' it charges you automatically for an additional month.

The problem is that this feature is not on on the billing and credit history page as they claim in the FAQ resource page. Or it wasn't on my page now for the second time during my time with AFF.

The first time it happened, I thought it was my fault because I just didn't know where it was located so I had it turned 'off' by the billing department. Well, last month, a monthly charge went through even though the automatic renewal was supposed to be 'off'.

So as the month came to an end, and I go to turn off the feature..and I can't find it on my account profile. I called the billing department, who were very rude even before I told them what my issue was. The lady claims that it's on my page..she logs in...then puts me on hold for 5 minutes. Then comes back and says that she's talked to the programmer because it doesn't seem to appear on my page.

After reading some other reports on this site, I realized that this is a common practice...where the feature doesn't show up or the automatic renewal is turned on all the sudden.

I decided to cancel my subscription and the lady practically kept me on the phone for another 5 minutes trying to convince me to remain as a member..or at least an 'inactive member' so that I don't lose all my account history.

So, I don't know..could it be just truly be an issue on my page? Maybe..or with all the members that they have if they pull this trick off on a fraction of their customers and get a way with it..they are always ahead.

I can't remain a client of a business I no longer trust..

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studmuffin589
Oakville, CA
Feb 23, 2009 11:23 am EST
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Check out my posting at the following link:

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kim
Colorado Springs, US
Jan 21, 2009 11:27 pm EST

OMG. I signed up 1 day in June and cancelled the same night. yes looking to see if my X was on the site and he was. Just realized that they have been billing me for 7 months. When I call them its always a foreign person stating that they are in California...ya right. I was offered a 3 month refund 89.95. What about the other 4 months...Why are they even giving me 3 mos back because they know they were wrong to have deducted it from my account. They always say the manager is engaged in another call and tell me to call back in 30 minutes...when I call back they tell me to call back in 3 hours...i do then they tell me the manager is out to lunch. tonight i called back and asked for the manager. She puts me on hold then comes back 3 min later and claims to be the manager. I told her she was the same person I was just talking to...Is there anyone that can be contacted...consumer affairs. These people are just stealing.

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3:11 pm EST
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AdultFriendFinder - Unauthorized Credit Card Billing

I signed up for a 3 month period as a gold member and had clearly marked the DO NOT RENEW OPTION on my page. I was away for a while and didn't catch the problem at first but they had been billing me monthly for 3 months past my initial signup. Once my GOLD membership expired it should simply have dropped back to a no charge standard membership! My page wa...

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2:38 pm EST
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AdultFriendFinder Charged my card after I called and cancelled/Unwarrented withdrawl from my credit/debit card

This company withdrew money from my credit/debit card w/out my permission, after I called and cancelled .
The operater i spoke to told me that my sign up was never valid when I called to cancel the same day that I signed up, and my account
would not be charged .I'm sure that my phone bill will show that I made the call. I WANT MY MONEY REFUNDED AS IT WES TAKEN
W/OUT MY CONSENT! I am willing to take what ever step's are nessiscary to get my money back.
their code on my bank's billing statement is [protected]

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Kristen Lopez
, US
Dec 01, 2017 11:33 am EST

I never joined or even looked at that site and was just charged 74.99 took me googling it and finding this to even know what AFF was they are just taking peoples money !

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hanthuwin3143
, SG
May 31, 2010 10:32 pm EDT
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I to cancelled my automatic and after that I cancelled my profile on Friendfinder.

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realitycheck123
Ramsey, US
Mar 20, 2010 2:42 pm EDT

This site is completely useless. I signed up for the gold membership for $130 and knew after about a week that it was completely bogus. Unless you want to hook up with someone completely below your standards, good luck. The only legitimate responses i got were a few gay men that were posing as women. Take a nice normal girl out on a date or go to the bar or club and spend $50 tops and get laid. DO NOT USE ADULT FRIEND FINDER it is a complete false advertisement and a major scam as well!

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anon6563675367538
, US
Mar 13, 2010 8:36 am EST

Noticed a .43 charge on my card, then a $54 charge right after. This is definitely a criminal move. Place a small charge on the card to see if its still valid and then go for whatever you can.

I caught this happening on my card just now and am about to go to get a new card number.

It wasnt a credit card so I cant file any claim I would imagine.

If you want to get them down DDOS the site, its $40 a day but guaranteed downtime. Keep them down forever!

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M.MC.1978
3932 Barkis Ave, US
Mar 08, 2010 10:32 am EST

My husband joined AFF for the both of us... When we both decided it wasn't for us we cancelled our accout or so we thought. Within the next few days they began to charge us 12 times over the same amout of days, in differnt incriments. The charges were anywhere from 15 to 25 dollars totally to over $230.00. I know that is not a lot of money for some people but for us it is. When I called to get my money back each person I spoke to told me some different and kept transferring me to a different office ... If you think of joing after you read this... STOP... Rethink... go to a bar and meet someone... I promise it is cheaper.
M. MC

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mrindigent
elsewhere, US
Dec 31, 2009 5:27 pm EST

There is no theft going on with this company. If you don't ###ing read what you are signing up for, that is your problem not theirs. I do agree that their customer service can be ###. I spoke with an individual on the phone about cancelling an account, and he proceeded to get into an argument with me about auto-renewal. I ended up hanging up on him and getting connected with someone else. Other than that person, I have had good dealings with these people. The person I ended up getting on the phone next was very helpful and courteous. He even gave back the money I was calling about. No mess no fuss.

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Jimmy.S
, SE
Sep 09, 2009 11:44 am EDT

I to cancelled my automatic and after that I cancelled my profile on Friendfinder. The MF:s STILL billed me after that for 75$. Please I to want to do whatever I can to get those ###ers! Hate companies like them. Its pure theft and nothing else. I dont know how to get to them. Please someone E-mail me if you want to do common cause with these svines. They still have my visa information and Im worried they will continue to draw money from me even though I no longer have a profile
Cliffside@live.se
thanks
Jimmy

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camspring
Edmonton, CA
Mar 12, 2009 11:44 am EDT

These criminal ###s have been taking 29.95 USD from me every month since August, I just noticed and I have no idea how they got my credit card info. Anyone know how they would have gotten my info?

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studmuffin589
Oakville, CA
Feb 23, 2009 11:41 am EST
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By all means. Take whatever steps that are necessary to get your money back! Treat them like the criminals that they are! Check out my comments at the following link:

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1:39 pm EST
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AdultFriendFinder - Fraud and cheating

I paid for Gold Membership and when I tried to send first email I was immediately directed to log in page where I have never been allowed in again. I try and request support and DO NOT hear from them. It seems that there are many who have been ripped off by this site, who can we turn to? What can be done? Please respond and I will dedicate my free time to stopping this company from taking others money to.

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9:02 pm EST

AdultFriendFinder online scams

I was one of their affiliate on a pay per click program. And when it was time to collect my first paycheck, they decide to change my account program to not pay me. And by the way, no answers to my e-mails.

CHEAP & LAME CROOKS

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banned
McMinnville, US
Jan 23, 2011 11:42 pm EST
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i was an affilliate also on the pay per click program and every time it was time for them to pay on several ocassions they will change your account to a percentage account so they dont pay you the last time they owed me only 53 dollars and they banned my account and didnt pay me again the owe me a total of 1200 dollars or nore i sent them over 16, 000 unique ip adresses & the affilliate manager carmelo lo guidice called me stupid in an email and said i was spamming my account do not try this affilliate program and ex[ect to make any money they will not pay you im Steve Tanner i have been treated this way at any other affilliate market

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studmuffin589
Oakville, CA
Feb 23, 2009 11:12 am EST
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Check out my comments at

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5:58 am EDT
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AdultFriendFinder Rip off

I would like to know when an standard member complains about the service from Adultfriendfinder there never is any contact from AFF. They are constantly changing their system, They call it upgrading. I call it constantly being plagued with problems that grows from bad to worse. They have a member review system setup for complaining to them about : Such as no picture, wrong gender, general advertising, advertising web sites and many other items. But what I don't understand is with my business experience, with customer service experience, and computer knowledge, AFF doesn't seem to be running very efficiently, not running smoothly and in general seems to be running very poorly. Then I wonder why They can not sign their standard members up for a premium plan to make more money and why they can not have their operations run any smoother then it is now?

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zx
,
Oct 09, 2008 9:49 am EDT

Quit being freaky and go to a regular singles website...

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8:57 am EDT

AdultFriendFinder Illegal billing practices!

I have been a paying member of this site for over 8 years. When I went to renew my account on 03/09/08, I was informed that I had already done so, and was unable to verify how or when I had done so. The next day-03/10/08- I was demoted to a standard member, and the cost of renewing had grown by at least 20%. I would greatly appreciate any information on how I can help this company correct their mistake!

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8:17 am EST
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AdultFriendFinder Discrepancy in renewal costs

To Whom It May Concern,

I have been trying to find the managing body for this website called AdultFriendFinders.com, but on their website they do not seem to have such information provided, of which I would like to bring to your attention, and request you help, towards guiding me to the correct people to launch a formal complaint about this website. I have been a Gold member for quite some time, but I have now noticed that the renewal charges are never the same, and I find this to be illegal, and unfair. So I have attached a word document with screen shot's showing exactly what I mean about the discrepancy every time I renew with this website. So I please ask of you to help me to have these people investigated, as I am not the only member they are charging these different rates at every renewal.

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indanl
, NL
Jul 08, 2010 11:44 am EDT
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I just had the same experience yesterday... I don t even use the site and I had to pay 1 year later 158 euro... They dont even send any warning e mail ohh noo... What they do is taking the money from your bank account what I call is stealing...

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Jimmy.S
, SE
Sep 09, 2009 12:02 pm EDT

HI!

My name is Jimmy and Im from Sweden. To make things short. Adult Friendfinder is ripping me of! I am no longer a customer at their site but they still keep on withdrawing money from my account. I know there are more people out there who is beeing scamed by this company in this way. Not to mention all the fake girls whos on there. My sugestion is that we get as many people we can and report this to the police in their area.
They still have my ´Visa information and now Im worried that they will continue to scam me every month.. :(
Guess I have to cancel my card and get a new one, but it sucks! And they still in any case have taken 75$ illegaly from my account.
If you have any ideas how to stop them and make them pay please e-mail me and maybe we can make common cause.
Cliffside@live.se

Regards
Jimmy

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studmuffin589
Oakville, CA
Feb 23, 2009 11:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

Scammers like them do not want you to know how to go after them. Maybe start a complaint the the Better Business Bureau or other such consumer protection service. I would definitely take all steps necessary to get your money back and ensure that they don't rip you off again!

Check out my further comments at the following link:

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morelosersatadultfriendfinder
Who cares, Pennsylvania, US
Jan 14, 2009 3:14 pm EST

AFF is a bunch of losers

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Bill McEnery
,
Mar 11, 2008 8:51 am EDT

I have just had nearly the same experience with this site. I've been a paying member for over 8 years, and when I went to renew my account on 03/09/08, I was informed that I had already done so. The next day I was demoted to a standard member, with substantially increased membership fees. The company has ignored all of my emails to customer service.

ComplaintsBoard
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12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

AdultFriendFinder Are you a great deal or plain unreal?

A gorgeous young girl who picks out my profile on the site Tagged without me having any picture nor any information about me than my name and age on it? Isn't that strange I thought? It is the wet dream of every young man to be contacted and invited by such I thought. That's why I immediately thought it could be a fraud.

On Tuesday the 14th August I've received an e-mail from a girl named Amanda Scott. She mailed me from the United States I live in Belgium and told me she will be visiting my area the coming weekend and she would like me to lead her in my city. At first I was very excited, but then my intuition screamed that such thing is incredible and could be a fraud. In the mail this Amanda Scott urged me to come visit her on the site of Friendorma where she can be found. To my surprise I saw that I have to become member, and thereby to pay, if I wanted to chat with her. Then of course I knew it was a scam. To report this fraud is not going to stop them cheating people, but I know it can help. Certainly if other people who experienced the same report that also. Then it can become a mighty weapon if ever someone decides to sue them.

Read full review of AdultFriendFinder and 14 comments
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Jeffrey Wolf 69
Cave creek Arizona, US
Mar 06, 2024 7:18 pm EST

I can’t remember my profile name you assigned me how can I get it I can’t get it to work work and I don’t know how I can resolve this problem my email is jeffwolf151@gmail.com my phone number is +[protected]

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iamsososodisapointed
california, US
Oct 25, 2023 3:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i just made my account earlier today and payed for the membership and now it won’t let me log back in to my account for no reason i am so mad

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iamsososodisapointed
california, US
Oct 18, 2023 12:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i am beyond disappointed

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Spcr
, US
Sep 09, 2023 4:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sunday September 3, at 1:30 am, I paid for just a simple two days and didn't even get to one hour and I got my money robbed off my card I need a refund and never contact this thieving sight again

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Terry Andrews
, US
Jul 11, 2023 10:48 am EDT

I've been trying to pay by my credit card and debit card and they have both been rejected after having meticulously checked my details as correct it took me to my HSBC account asking for confirmation by mobile bank app

HOW ON GOD'S EARTH CAN I DO THIS WITHOUT LOSING MY HOME PAGE with my payment details

IT WON'T FRIGGIN LET ME

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Diamond Morris
, US
May 09, 2023 12:16 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I can't get into this website no matter what I do. It keeps kicking me back to beginning. Or it says no username or wrong password over and over again

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Chris H425
, US
Apr 03, 2023 5:36 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I chose the monthly version on the aight and they charged me over $100 on my debit card when I chose the by monthly payment method.

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EmanuelHS
West Palm Beach, US
Mar 02, 2023 2:43 am EST

When I went to sign up for this account I got the one month membership

For 27 dollars as Soon as I pay it says they charged me for 55 dollars for a “contact fee” such BS no mentioned of this fee at all until my card proceeds

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Kelly Bolding
, US
Sep 14, 2022 8:49 pm EDT

My whole purse with everything in it including my charge cards and phone was stolen yesterday 9/4/22 & when my bank contacted me today 9/5/22 there was a charge made last night through you all. I need to be reimbursed and that account or whatever needs to be closed. However you all can do this please do. Thanks

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Screwd U
, US
Nov 28, 2019 3:52 am EST

These guys are plain scammers, for a gold 3 months registration they advert 35 USD and they charged me 100 USD.
I rejected the payment and the [censored] eleminated my account.
Hahahaha Losers.

AdultFriendFinder Customer Reviews Overview

AdultFriendFinder is an online platform designed for individuals seeking adult dating and hookup experiences. The website offers a variety of interactive features such as chat rooms, webcams, and private messaging to facilitate communication between members. Users can create profiles to express personal interests and preferences in order to find compatible matches. The service is membership-based, with various subscription options providing access to different levels of functionality. AdultFriendFinder emphasizes a user-driven experience, allowing members to explore a range of connections from casual encounters to more serious dating arrangements.

AdultFriendFinder In-depth Review

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Search Functionality and Matchmaking: The search functionality is extensive, allowing users to filter potential matches based on a variety of criteria. Matchmaking is primarily based on individual preferences and the information provided in profiles.

User Interaction and Community Features: AdultFriendFinder has a strong community aspect, with forums, blogs, and interest groups that allow users to discuss topics and share experiences. This fosters a sense of community and provides more ways to connect.

Mobile App Availability and Usability: There is a mobile app available, but it is not as fully featured as the desktop version. The app's usability is decent, allowing users to access the platform while on the go.

Subscription Options and Pricing: The site operates on a freemium model, with basic features available for free and premium features accessible through a paid subscription. Pricing can be on the higher side, and it's important for users to review the subscription terms carefully.

Customer Support and Services: Customer support is available through email and a comprehensive FAQ section. Response times may vary, and some users have reported difficulties in getting timely assistance.

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Safety Tips and Guidelines for Users: AdultFriendFinder provides safety tips and guidelines to help users protect themselves online. It's crucial for users to take these seriously and practice safe online behavior, especially on a platform with adult content.

Pros and Cons of AdultFriendFinder: Pros include a large and diverse user base, a variety of communication tools, and a platform that supports sexual expression. Cons are potential privacy concerns, the presence of fake profiles, and a somewhat dated user interface.

Final Verdict and Recommendations: AdultFriendFinder can be a fun and engaging platform for those looking for casual sexual experiences. However, users should approach it with caution due to privacy concerns and be prepared to invest in a subscription to get the most out of the site. It's recommended to start with a free account to explore the site before committing financially.

How to file a complaint about AdultFriendFinder?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register to create one.

2. Navigating to the complaint form: Once logged in, locate and click on the 'File a Complaint' button, which you can find at the top right corner of the website.

3. Writing the title: In the 'Complaint Title' field, provide a concise summary of the main issue you have encountered with AdultFriendFinder.

4. Detailing the experience: In the complaint description, thoroughly explain your experience. Include key areas such as:

  • The specific problems you faced with account access, billing, or service on AdultFriendFinder.
  • Any relevant transactions, including dates and amounts, without disclosing full payment details.
  • The nature of the issue, whether it's a technical problem, customer service complaint, or a concern regarding the authenticity of profiles.
  • Steps you have taken to resolve the issue with AdultFriendFinder and any responses received from the company.
  • The personal impact of the issue, such as wasted time, financial loss, or emotional distress.

5. Attaching supporting documents: Attach any additional documents that support your complaint, such as screenshots or correspondence, but ensure you do not include sensitive personal information.

6. Filling optional fields: Use the 'Claimed Loss' field to state any financial losses you have incurred, and the 'Desired Outcome' field to specify what resolution you are seeking from AdultFriendFinder.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that your description is clear and all the details are correct.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to file your complaint against AdultFriendFinder.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates related to your complaint or review.

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