Adrenal Fatigue Institute / Fraudulant credit card use
I placed a one time order for a 3 Month supply of Cylapril Adrenal Cleansing System in October 2008.
I started receiving a once a month charge for 59.98 on starting with my January 2009 Statement.
I called and complained to the company to stop the charges, they claimed that I was not a customer
and could not find me in their computer and would have customer service contact me. Never heard
from them. Then in February 2009 I was shipped another bottle of pills. I checked my charge account
and found I had been charged another 59.98. Looks like they found my account after all to use my credit card.
I called customer service 02/10/09 to file a complaint. They found me in the computer system and cancelled
the order. They would not refund the money unless I shipped the product back at my own expense.
I asked what guarantee do I have the they will refund my money. There is not guarantee. So I kept the
product and requested no futher use of my credit card. I will take the loss of 120.00. Hopefully this is not
happening to other consumers.