Adrenal Fatigue Institute / Fraudulent Use of Credit Card
I ordered a trial sample of the cylapril product & a book that explains adrenal fatigue. It was advertised as $9.95 for both.
However, at the bottom of their webpage, in the second paragraph, in very light grey text, it states
If you choose the Free Book Offer, you are proactively opting into agreeing to the terms and conditions of the Cylapril™ Free Book Preferred Customer Program. Additionally, you are NOT obligated to remain a member, there are no minimum purchases and you may discontinue at ANY TIME. On day 14 customer is billed $49.95. Autoship begins on day 30 for $49.95 + $6.95 S&H, then every 30 days thereafter. You’ll receive your next shipment in approximately 30 days. Please note that if you wish to discontinue membership, you MUST cancel prior to the next shipment to avoid being charged.
I did not see this. I did however check the paperwork I received when the trial sample and the book arrived, to check for this kind of sneaky obligation. There was nothing. When I called to find out what was going on, I was lectured to, cut off, and treated like anything but a customer.
When I told them I was going to refer this to the Maine Attorney General's office, they changed their tune and offered a partial refund on the charge.
There is way too much of this type of internet fraud taking place. I think the states and the federal government need to go after these types of deceptive practices. I should know better than to buy anything on the internet, except from reputable businesses. But one would think the convenience of the internet should be a safe and efficient way to shop. Not so -- it needs to stop.