Just awful. They try to argue that they protect and care about small businesses when in fact the don't. We launched our company 1 year ago and they sold us hard. We made the decision to go with ADP, since as a new start up we didn't want to have to worry about payroll and rather pay a service to do it for us. They've been nothing short of useless...See Top 10 Worst Companies in Westbury, NYno advising, no customer service even when we escalated an issue to the manager of our account rep who had mentioned she'd handle and left us without an update for weeks. We asked for an update to our payroll in order to comply with IRS requirements and nothing - this could be a liability issue for them..We realize that now, they don't care about small businesses - they don't want to "waste" their time unless they can upsell you for hundreds a month. STAY AWAY FROM ADP, THERE ARE PLENTY OF OTHER OPTIONS:

May 05, 2017

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