ADP / garnishment services
I have a court order which clearly states that my Child support will be paid as a garnishment to my ex-wife on the day that I receive my pay. We recieve our pay on the 1st and the 15th of every month. ADP has decided to ignore a Cook County Court Order because it relies on a an Illinois Child Support guideline which states that they have 7 days to pay Child Support. So, ADP has decided that this is their policy, regardless of what the court order states, and therefore is making interest on everyones child support payment, by with holding it for 7 days.
I have now moved to Texas, while my ex is still in Illinois. The Texas guideline is 14 days. So, now my ex's child support stays in ADP's hands gaining interest for 14 days.
On August 31st, they decided not to garnish my wages. I called their helpdesk and spoke to "Mike" in Bangalore, who gave me a ticket number. I worked through my company to ensure they do not withhold my child support as I will pay her directly. 29 days later I get a call from "Mike" who quotes me my ticket number and informs me that they are going to withhold that Garnishment on the 15th of October. I explained to them, in a rather harsh voice that if I waited for them to do what they were supposed to do, I would have been in contempt of a judges order for 45 days. I explained that I already paid them and by no means am I authorizing them to withhold an additional child support amount. I have a feeling that they will make a double payment on 10/15.
Why hasn't there ever been a class action lawsuit on them and their actions. It is clear that thier actions are unethical (withholding my money, against a judges order, to gain interest.) It is clear that they are not following the Circuit Courts orders.
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