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4.1 181 Reviews

Adorama Complaints Summary

26 Resolved
35 Unresolved
Our verdict: Dealing with Adorama, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
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Adorama reviews & complaints 88

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3:20 pm EDT
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Adorama very poor philippine service people and unresolved questions

My latest order:
Which included the following:
fujifilm x100f 24.3mp digital camera
np-w126s li-ion battery
bc-w126 battery charger
shoulder strap
lens cap
metal strap clip
protective cover
clip attaching tool
usb cable
owner's manual
fujifilm 1 year limited warranty
32gb sdhc card
camera case
spare battery
tripod
dual charger
video light
cleaning kit
memory card case
card reader
table top tripod
software package
1- only received 1 battery holder for the dual charger sent. what good is the dual charger?
2- received the video light with battery holder but no battery. useless..
3- was charged (03/27 adorama inc 212-[protected] ny $4.68) after purchase was paid due to a back order. that's not right at all.
After spending almost an hour with your philippine service people (who could not be understood except for the ("i'm so sorry ron") my total frustration caused me to finally hang up. I have spent thousands of us dollars over the past 20 years with adorama and never had a problem. now with your total lack of us customer service, long holidays and short us hours, i'm sad to say i'm done with adorama. i'm giving up on the over charge to my account, the lack of properly equipped accessories and poor customer service, my money will now be spent with business's that respect their customers and are us reachable for service.

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Update by RonWish
Apr 15, 2018 6:58 pm EDT

Customer service was willing to refund my over charge and send 1 missing item.
I refused and will no longer deal with Adorama.

Ron...

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2:59 am EST
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Adorama unbelievable

The story that happened to me is unbelievable in a bad way.
I ordered some stuff in September. Now it's December and the items are still in processing. Can this happen for real? Because it's a nightmare.
I think that each employee from customer service department knows who I am because I am their pissed customer who wants his items to be eventually sent.
They promise and promise and promise, but nothing happens. I am so tired of this treatment.

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10:39 am EST
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Adorama package tampering

I have been buying from Adorama for years, however, when I bought a new Nikon D750 from Adorama this November, I discovered they removed the OEM battery (which Nikon includes with the camera) from the box and substituted a cheap-o after market battery in its place. When I contacted Adorama, they offered to sell me the battery they took out of the box! This is the worst case of unethical behavior I have ever seen from a major retailer!

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5:07 am EDT
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Adorama I will never go back

I am disappointed. 4 months ago I ordered a present for my father who's a photographer. And the order hasn't arrived yet.
No, I wasn't even shipped. How do you like it?
ok, maybe the company cant handle things like this, but why us, your customers should pay ahead for something you can't control as you say? Maybe it's just another excuse not to look unprofessional. I don't know what is your reason, but I will never use you again and tell everyone you are unreliable. Goodbye.

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7:03 pm EDT

Adorama site

Hi I've been getting kicked out of my account and the site sending me to a Bad Request site.I've done about everything I can do and it just seems to not change I've removed my cache I've deleted my cookies and nothing has changed, can you please help me. I'm a photographer, cinematographer, and I'm currently trying to purchase a massive amount of equipment for my business and my data is saved in the cart but it won't even let me access the site.
It says: Bad Request - Request Too Long

HTTP Error 400. The size of the request headers is too long.

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3:49 am EDT
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Adorama truly unprofessional!

I'm pretty much disappointed with Adorama and I will no longer be their customer. In the past I bought a camera from them and it took a long time to get it. They made a mistake and it took a long time to fix it, but in the end I received my order. About two months ago I decided to give them another chance and ordered camera lens.
My order arrived pretty fast but it was incorrect!
I had to waste my time and go through the entire return process. I sent it back and I hope that I'll get the correct lens.
They are highly unprofessional and they make tons of mistakes. I will not waste any more of my time.

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6:56 pm EST
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Adorama item never received

I had one of the worst ever experience of my life working with Adorama Camera. Their customer service is very impolite and rude. I ordered a camera back through order number :A2017021413545559231 The product was supposed to reach me in 3 days. I never received it and when I am contacting them, they are being completely rude to me and giving me excuses about their some process, dispute and something else. I am continuously literally begging them to give my money back, or give me my item. Lesson learnt . Avoid Adorama at any cost. Do not buy from them. B&H or Amazon is the way to go.

Shame on you Adorama.

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12:28 am EDT

Adorama very disappointed

I have purchased a camera from Adorama and the one I received was defective and it was not working properly. When I contacted Adorama customer service they said that I can get a replacement and everything seemed fine, until later they said that my camera was no longer in stock. They said that I can pick another one if I want to. I refused and asked for a refund.
So I sent the defective item back and soon received my money. I'm very disappointed with the quality! I needed that camera for a trip and with all that run around I was left without a camera.

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HelenOster
, US
Jun 10, 2016 1:54 am EDT

I was concerned to read your complaint, however, I am unable to address it in any detail without a way to identify your order. As I am sure you are aware, Adorama is a retail store; we do not manufacture cameras, and if there is a manufacturing fault with a camera purchase we have no options other than to exchange or refund.
If a manufacturer has discontinued a line, we can only offer a refund.
While I appreciate your frustration, in your position, I would be addressing my complaint to the manufacturer of the camera.

If you would like to discuss this further, you are most welcome to email me directly: Helen@adorama.com

Helen Oster
Adorama Camera Customer Service Ambassador

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2:46 am EST
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Adorama late delivery by adorama

I purchased a high def. music player online from Adorama.com on 10th of December. Now it is16th of December. When I bought it the seller was offering 1-3 days shipping method. I chose it. There was a friend of mine would come to my country on Wednesday and take the item to me. Now it is too late. And the item is stil on the way to the destination. I am very disappointed and sad. I do not know how to get the item now. I had trusted their claim of 1-3 days of delivery. Order Number: [protected]

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Update by Vehbi
Dec 20, 2015 1:49 pm EST

The item was shipped again from Kansas to Atlanta by paying USD 14.03 and it will be received in January by the end user and the item will be brought by someone who lives Atlanta and come to Turkey in January. Adorama is asked for paying this extra, unexpected shipping cost of USD 14.03 to the end user's PayPal account.

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8:33 am EST

Adorama sony dvd-r 100 packs

I ordered 8 packs of Sony DVD-R 100's online. This was my second order with this company. The first order arrived and most of the packs were damaged due to poor packaging. Before I placed the second order I contacted the company and told them of my experience and to make sure the second order arrives undamaged. They said they would. Well the second order arrived a few days ago and 5 of the 7 cases were damaged. THIS COMPANY JUST DOESNT CARE! Sure, they will come and pick them up and ship me another package... but the inconveninece of having to wait another week or so for something I ordered because I needed them NOW... is inconvenient

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9:36 am EDT

Adorama Used trade department

What a horrible experience. Their arrogance is unmatched by their ability to lie and deceive along they way. They tell you what you want to hear and have no problem in breaking promise after promise. To make matters worse they charged my debit card an additional $1500+ without even telling me. No apologies, just more arrogant responses. Adorama is not to be trusted. If you choose to do business with them I recommend you use extreme caution. Especially the Used and Trade department. It took them 3 months to deliver on their original two week promise. See below response of what is sure to be more lies.

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HelenOster
, US
Oct 22, 2015 11:34 am EDT

I was deeply concerned to read that this was your experience Gary - and I've noted your additional posts on TrustPilot, Yelp, SiteJabber and Reselleratings.

If you email me directly: Helen@adorama.com, I can have this resolved for you to your complete and total satisfaction.
Experiences like you describe go against the very Core Principals of Adorama operations, and it pains me deeply that you should feel this is normal for us. It most certainly is not, and I have already alerted our most senior managers regarding your level of disappointment and frustration.

Please email me directly, Gary: Helen@adorama.com. I am here to help and to make sure that all your experiences with Adorama Camera are fantastic!

I very much look forward to hearing from you

Best wishes,

Helen Oster
Adorama Camera
Helen@adorama.com

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4:12 pm EDT

Adorama Rebate scam

Adorama declines rebates claiming mismatched UPCs when the item was ordered directly from their online store. Their customer service is a total joke and will lie and misdirect you just to get you off the phone. This is a straight up illegal scam. They are stealing money from people!

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HelenOster
, US
Oct 18, 2015 12:46 am EDT

I was concerned to read that this was your experience, and would like to help, if I can.

Please email me: Helen@adorama.com - with your original order number, details of the paperwork you submitted to the rebates center, and copies of any replies received.

Please accept my apologies for the frustration and disappointment you experienced, and I very much look forward to hearing from you.

Helen Oster
Adorama Camera Customer Service Ambassador
Helen@adorama.com

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1:29 pm EDT
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Adorama They didn't like my photos

I was so angry after I have registered on the website www.adoramapix.com. I created account and uploaded photos, and my photos were popular. But 3 days ago, when I tried to upload new photos, the website showed error. I got warning email from the moderators, who asked me to check my photos and select more appropriate. I didn’t understand what he has said and tried again, but they blocked me. My photos were as usual, no naked people, no violence. Why have they blocked me?

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Adorama Order made and paid for, no confirmation

I ordered an item from Adorama on Feb 23rd and then went to the web site to check on my order 4 days later. My order was not found anywhere but my money had come out of my checking account. I tried to contact Adorama by email but got no response from them. I called them several time and finally got a hold of someone and was told they did not show an order from me. I placed the order again on the 27th of Feb and I am still waiting for it to arrive as of Mar 5th. They advertise 1 to 3 day shipping…that is a lie. Adoramas customer service is a joke and they do not care about their customers. They have not tried to resolve my issues. I will take my business somewhere else and I recommend you do too.

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Update by mark abb
Mar 16, 2015 7:33 pm EDT

I placed my first order on Feb 23rd and then went to the web site to check on my order 4 days later. My order was not found anywhere but my money had come out of my checking account. I tried to contact Adorama by email but got no response from them. I called them several times and finally got a hold of someone and was told they did not show an order from me. That is why I placed the order again on the 27th of Feb.
Helen’s response was as follows...
Unfortunately, due to blizzards between New Jersey (the shipping origin) and Mr W home in Texas, UPS were unable to deliver the camera. On March 2nd, instead of waiting for the weather to clear so that UPS could deliver his monopod, Mr W canceled his order, and UPS returned it to Adorama.
It was received back at Adorama's distribution center in New Jersey on March 6 2015 and Mr W was credited $169.88 on March 9 2015 Mr W placed a second order February 28 2015; he was charged $169.88 on March 2 2015 and his order was shipped March 2 2015. It was delivered to him March 6 2015. His report above - particularly that nobody at Adorama assisted him - is a work of fiction from beginning to end. He contacted me (after several emails from me with no resolution) and stated: "you pissed me off... I will make it my mission to be a thorn in your side". Adorama is being blamed for a) the weather which prevented the UPS delivery on the due date and b) for the cancellation of his first order -even though he canceled it himself. Reviewers like Mr W bring the business of review sites into disrepute, making it impossible for decent, honest consumers to gain a fair picture of the state of the industry.

First of all Helen I never got a confirmation for my first order that is why I ordered it the second time. As I have told you repeatedly when I called Adorama they had no record of the order I placed on the 23rd. You said I canceled my order on Mar 2nd. That would be impossible because I never got a order number or tracking number from you or UPS. How would I do that with no number Helen? The answer is I didn’t Helen. And the biggest question I have is why would I order it then cancel then order again. The answer is I didn’t Helen. On my second order I did get a confirmation by email and a UPS tracking number. UPS contacted me on Mar 4th and said it would be one day late due to weather in Dallas. I sent a email to UPS on the 5th of March and told them to cancel it. I needed it by the 5th for a photo shoot. What have you done to assist me with this matter Helen? Making up lies about what transpired with my first order is not helping. Yes Helen you have made me very mad and I want a apology from someone else in your company, not you! Your statement was I cant do anything else for you, I'm sorry. That doesn’t count as an apology because you could have done a lot more like admit someone in your company screwed up and then attempt to found out the truth about the first order instead making up fictional story’s and blaming me for Adorama's incompetence. I also want to be reimbursed for $42.00 shipping cost for the second order I did cancel because I was told 1-3 days.

What I meant by thorn in your side is that I will continue to post what happened to me and the way I have been treated by you and Adorama on all the internet and review sites I can find until I get a apology from Adorama and reimbursement for return shipping cost. and yes Helen I am a decent, honest consumer. You and Adorama have been less than decent and honest about this whole situation.

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Adorama Sells damaged merchandise

I ordered a canon speedlite 430 exii on december 10, 2012 and received it in a timely fashion; however, after I opened the inner box, I found that the built-in wide panel had been damaged. I returned the item using my own money and waited for a response from them. I had to call them six times to ask what was going on, as well as for a replacement. They told me they were working on replacing my item, but could not guarantee a time limit. I told them I had a shoot in three days and needed the replacement in two, which was entirely possible seeing as how they took my money in less than a day and sent out the original damaged goods in one day. The customer service person, the third one I had spoken to, told me that they could not guarantee this as it was not their policy (Which is an eight business day turnaround). I then told the girl that I wanted a refund, which she replied that it would take up to three business days to do so.
Do yourself a favor and go to another reputable dealer - one who will keep their promises and not send you damaged goods. Adorama is out for nothing but money from the consumer and does not care about you after they get your money, which, unfortunately, is most business these days. Go somewhere else or get burned by adorama! It's your choice!

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Update by Boru1953
Dec 23, 2012 2:01 pm EST

Again, I have re-sent all the emails previously re-sent within the last twenty-four hours, but this time I have included the alias you requested. I must state that this is the final time I will do so, so please take this seriously and rectify this matter in the manner I have requested for almost a solid week. If the full refund, inclusive of tax and shipping, is not in my bank account by 9 AM on this Wednesday, December 26, 2012, I will begin legal action against Adorama. I hope it will not come to this, so please rectify this matter immediately!
Thank you!

Update by Boru1953
Dec 23, 2012 1:49 pm EST

Helen,

I have sent numerous emails your way with my real name, which I will not present in this forum. Suffice it to say that all refer to these postings and the Canon Speedlite 430 EXII issue of December 10th, 2012. The emails were sent from my Comcast email address and address this issue explicitly.

I will sent them all again, with the Boru1953 in each one, but this will be the absolute last time I will do so. As stated, I will only wait until 9 AM on this upcoming Wednesday, December 26th, 2012, to see my money fully refunded and in my bank account, or I will take further action against Adorama. I am not kidding or fooling around with idle threats, so please take this seriously and do what I have been asking for the past week.

Thank you!

Update by Boru1953
Dec 23, 2012 8:02 am EST

Still nothing from either you or anyone else at Adorama. However, I will keep my promise, as opposed to Adorama, and wait until this Wednesday, December 26, 2012, to do something further. As before, I pray that you will keep your promise and rectify this matter before that time, but with the holiday approaching, I do not see that happening.

Update by Boru1953
Dec 22, 2012 6:19 pm EST

Helen,

I pray that you will rectify this matter and refund the expected amount of money to my account no later than 9 AM, Wednesday, December 26, 2012. At that point, it will be eight (8) days since requesting a refund from Cathy, one of your Customer Service representatives (which is five days more than the required Adorama policy for refunds).

As one of my emails stated, I will hold off any further action until that time, but if the full amount is not in attendance at the aforementioned date and time, I will then proceed with said action against Adorama.

Hopefully, this matter will be rectified as per my request.

Update by Boru1953
Dec 22, 2012 6:13 pm EST

Several emails were sent your way immediately following my December 21st post. None were returned, but none were answered either. I will resend all of them in the hope you receive them, as well as rectify this issue in a timely manner.

Update by Boru1953
Dec 21, 2012 8:01 am EST

I am emailing you as I write this, in the hope that this matter will be taken care of today, December 21, 2012, and not days or weeks from now.

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Adorama I definitely will not recommend this site

Adorama offered a free POGO cloud (they stated it was valued at $149) in a bundle with Adobe Photoshop on BRADSDEALS. Because there was no weekend customer support, I sent a note containing the BRADSDEALS offer and said I wanted to ensure they included the cloud with the order, which I placed because it was such a good deal with the cloud. Instead of verifying that they were not honoring the free offer, they sent me a note that they had shipped Adobe Photoshop and I could get the cloud free if I bought a warranty ... with no mention of the different offer on BRADSDEALS. I put a comment on BRADSDEALS that Adorama did not honor their offer, and BRADSDEALS withdrew it from the website, but no one responded to my comment, although I copied Adorama. I'm not sure that I'll keep their product, but I definitely will not recommend this site.

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Lucas Xavier
Charleston, US
Dec 11, 2013 6:38 pm EST

For 4 days I've been sending emails to the customer service of ADORAMA online store without no answer. They sent me a tracking number of a "drop shipping" that I never have successfully track.

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Adorama Gift certificate promotion scam of adorama

I have made a purchase of over $1000 on Adorama.com and used the visa gift certificate promotion of adorama. I received $50 gift certificate (maximum amount of the promotion). I used it once for a $19.99 product. When I was trying to use it again, I found that $30 left in the gift certificate was gone.
I was told by the customer service that the so called gift certificate of Adorama is only good for 'one time' use. I did find these in section of 'terms and conditions' lengthy and in small fonts towards the end of email delivering the 'gift certificate'.
I tried to request a $30 gift certificate since apparently adorama tried its best to mislead consumer to call a one-time coupon a 'gift certificate' without specifying the most important 'terms' in an obvious place. I was denied three times by different customer-no-service personnel.
So, Adorama is trying to allure consumer by its 'gift certificate' promotion, then rips off us. Adorama doesn't have customer service! Be Careful with this company!

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Adorama Horrible customer service

Placed an order with adorama for a photography studio kit from manfrotto. The pieces in the kit were "sold as kit only" yet when we got our shipment we only had 1/2 of the kit. The other half was on back order. Needing these items very quickly I called up their customer service and they said they did not have an e. T. A. From the manufacturer. They said they would call manfrotto and find out when it should arrive and call me back that do. No call. Went through entire process the next day, same process. No call. After a couple more times of this I called manfrotto myself and they said all they need is a p. O. Number. Called back adorama. First try, they did not have access to p. O. Number and had no way to get it. Second time (Same person) "oh yeah, we have that in our system". Got p. O. Found out shipping date. Got tracking number and info (From manfrotto) and called adorama when products arrived there to see when we could get them. Adorama had no idea what the e. T. A. Was since it was on back order. I provided them with manfrotto's phone number (Found through google), the contact person and their extension, the p. O. Number, the tracking number and the courier's name. They said they would check with manfrotto and call me back. No call. Now almost a month later I am ready to cancel our order, ship the 1/2 back that they sent us and buy from someone else. Our studio has been held up long enough.

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Mortaine
, US
Jul 02, 2012 6:13 am EDT

I purchased a camera sling case… I needed to find out if an extension strap that they sold would fit the case I got. I called them and was passed n t some rep that proceeded to tell me that I should go on a diet! Great customer service! Obviously I tried to follow up and conveniently they can not find the tape of the call! Shop at our local camera shop. They will take better care of you. Internet giants like adorama do not care about their clients! They are great at insulting them! I will never do business with them again!

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Adorama Scammers

I purchased a brand new Konica Minolta printer magicolor 1600W from adorama.com. It arrived to me as broken, and would not print the colors as expected. My understanding, as a retailer, adorama.com is responsible for customer service, but they refused straightly. They left me to deal with manufacturer. I wonder why they call themselves retailer if do not take responsibility for replacing the DOA stuff. However, I ended up wasting more than 2 hours with manufacturer, but still not solved. I guess now I have to get a refurbished printer in spite of paying the price of new printer. Adorama is lier and thief, some of their attitude:

1. They dont honor their 30 day return policy. Out right lier.
2. Their free shipping is not really free, if you even want to return a DOA item, they charge 40 USD for it.
3. They are not retailer, they just recycle the second hand items (my printer box was already open and re-sealed)
4. Its worth spending few extra bucks at amazon, buy.com or new egg, who just send the RMA with once sentence email.

Buyers, I just burnt my 120 bucks, hope this review will save yours. Best of luck.

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Adorama Customer service

Worst company ever! Will never shop with them again. They claim to help and make them selves look good on these complaint sites but they are horrible. They are all connected and defend eachother. Such a phony company. B&h is the place to go!

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se55sa
5122 gaviota ave, US
Jan 02, 2011 11:21 pm EST

Customer Service an F minus. I purchased a Tamron 18-270 lens that came with a rebate. I immediately submitted for the rebate. Next day I realized that the manual focus did not work. I called customer service and was told since the box is not in the same condition that it was sent to me I cannot return the product. In order to return the lens the box must be in perfect shape. Leah the customer service representative offered to buy the lens back at a discount since it was not new. Very nice offer. I explained to her that the lens was shipped damaged not the box. All she cared about was the box. She could care less that a $599 lens was shipped damaged. Even tough I ordered the lens by phone she said it was my responsibility to go on the web and read the return policy. I asked why I was not informed at time of purchase. She said that it is to long for the phone salesmen to tell everybody who purchased a product. Beware that almost anything voids the return policy. I asked to speak to a manager which she refused to let me. She would not even give a name or email address. I will never purchase from them again. There are many other choices out there that will be happy to have your business and stand behind the sale.

Adorama Customer Reviews Overview

Adorama is a reputable online retailer that specializes in photography equipment and electronics. The company has been in business for over 40 years and has established a strong reputation for providing high-quality products and excellent customer service.

One of the most notable positive points of Adorama is their extensive selection of products. They offer a wide range of cameras, lenses, lighting equipment, and other accessories from top brands in the industry. Customers appreciate the variety of options available and the ability to find everything they need in one place.

Another positive aspect of Adorama is their competitive pricing. Many customers have noted that they offer some of the best prices on the market, especially when compared to other retailers. Additionally, Adorama frequently offers sales and promotions, allowing customers to save even more on their purchases.

Adorama is also known for their fast and reliable shipping. Many customers have reported receiving their orders within a few days of placing them, and the company offers free shipping on many items. Additionally, Adorama has a hassle-free return policy, making it easy for customers to return or exchange items if needed.

Overall, Adorama is a highly recommended retailer for anyone in the market for photography equipment or electronics. With their extensive selection, competitive pricing, and excellent customer service, it's no wonder why so many customers have had positive experiences shopping with them.

Adorama In-depth Review

In summary: Adorama is a well-established online retailer specializing in photography, video, audio, and electronics. With a user-friendly website, competitive pricing, and a wide range of products, Adorama caters to both professionals and hobbyists. Their customer service is responsive, and they offer various shipping options, an accommodating return policy, and valuable educational resources. While some areas could see improvement, overall, Adorama is a reputable choice for those looking to purchase high-quality equipment.

Website Usability and Design: Adorama's website offers a clean and modern design with intuitive navigation and layout, making it easy for users to find what they're looking for. The site is mobile-responsive, ensuring a seamless shopping experience across all devices. The search functionality is robust, with filters that help users quickly narrow down their options.

Product Range and Selection: Adorama boasts an extensive selection of photography equipment, from cameras and lenses to lighting and accessories. Their video gear and audio equipment cater to both amateur filmmakers and professional studios. The site also offers a variety of computers, electronics, and a noteworthy selection of used equipment, providing options for different budgets.

Pricing and Value for Money: Prices at Adorama are competitive when compared to other major retailers. They frequently offer deals and discounts, and their financing options can make larger purchases more manageable for customers.

Customer Service: Adorama provides multiple support channels, including phone, email, and chat. Customers generally report that the service is responsive and helpful, with a strong after-sales support system in place.

Purchase and Checkout Process: The checkout process on Adorama is straightforward, with a clear and easy-to-use interface. They accept various payment options and offer a guest checkout feature for those who prefer not to create an account.

Shipping and Delivery: Adorama offers several shipping options, with costs that are in line with industry standards. Items are well-packaged to prevent damage during transit, and delivery is typically timely, although this can vary based on the chosen shipping method.

Return Policy and Guarantees: The return policy is generous, with a reasonable return period and conditions. The refund process is straightforward, and warranty information is clearly provided for products.

Customer Reviews and Testimonials: Customer satisfaction levels are generally high, with common praises focusing on the quality of products and customer service. Complaints, when they occur, are addressed publicly, which adds to the trustworthiness of the reviews on their platform.

Educational Resources: Adorama offers a variety of workshops, courses, and buying guides, which are valuable resources for both beginners and experienced users. Their video tutorials are particularly helpful for those looking to improve their skills.

Community Engagement: With a strong social media presence, Adorama engages with its community through events, contests, and partnerships with artists and brands, fostering a sense of community among its customers.

Loyalty Programs and Rewards: Adorama rewards loyal customers with membership benefits, a points system, and exclusive offers, which enhance the shopping experience and provide additional value.

Environmental and Social Responsibility: While specific details on sustainability practices are not provided, any community involvement and ethical business practices would contribute positively to Adorama's reputation as a socially responsible company.

Security and Privacy: Adorama employs robust data protection measures and maintains transparency in its privacy policy. User account security features are in place to protect customers' personal information.

Industry Reputation and Awards: Adorama is recognized within the industry for its service and product range. Any awards and certificates they have received, along with positive media coverage and reviews, reinforce their standing as a reputable retailer.

Overall Experience and Recommendations: Adorama is recommended for a wide range of customers, from those just starting out to professional photographers and videographers. The pros of shopping with Adorama include a vast product selection, competitive pricing, and excellent customer service. While there are always areas for improvement, the overall experience is positive, making Adorama a recommended retailer for electronic and photographic equipment.

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Adorama contacts

Phone numbers

800 815 0702 +1 (212) 741-0063 More phone numbers

Website

www.adorama.com

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