SUBMIT A COMPLAINT

[Resolved] Adorama / dslr camera

United States

as of 06/19/2018, I have ordered a camera on 06/15/2018 for a cannon rebel t7i, with a order number A2018061409453522762, up on tracking the order, it showed it was delivered by the door, but when I came back from work, I could see no package infront of my house, and I ordered it for one of my friends Birthday, which is ruined, and I tried calling to the customer care which said, store closed, so I need this issue to be resolved quickly. mostly refund

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Adorama Customer Care's Response, Jun 20, 2018

    Dear Pasunuriraghu

    Thank you so much for your recent order from Adorama, and for letting us know that you did not receive the camera that you ordered.
    Can you please email me: [protected]@adorama.com with your order number, so that I can assist you.
    Please accept my deepest apologies for the disappointment caused, and I very much look forward to hearing from you.
    Sincerely

    Helen Oster
    Adorama Camera Customer Service Ambassador
    [protected]@adorama.com

Pa
Jun 19, 2018

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