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Adidas / shoe tear overnight

1 VA, United States Review updated:

I am trying to lodge a complaint with Adidas, but keep failing. I keep getting error message, "select Category" but there is no selection available in selection box. My complaint is as follows

Dear Adidas

I have always been a huge fan of your product and has always been my first choice when purchase sportswear. On Friday 24 October 2008 I bought a pair of sneakers in South-Africa, a few hours prior to my departure to Egypt. When I arrived in Egypt the following day (Sat 25 October 2008), I noticed that the left sneaker had a tear. I was extremely disappointed as this has never happened to me before. Further more, I had to suffer the embarrassment of having to arrive in a new country and also meeting my new employees with one broken shoe. As I did not expect this to happen, I did not bring my receipt with me. Also, there is no point in me waiting 3 months (duration of my stay in Egypt) to claim a refund, as all refund claims are usually to be done within 14 days of purchase. I suspect that the receipt has been disposed of in any case. I am sure that the flaw is in the design of the shoe and not in the quality.

Best regards.
Very disappointed, but still loyal fan.
Ruben Williams

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  • Pr
      28th of Nov, 2008
    0 Votes

    Dear sir
    My name is prince.I am living in moga.Last week my friend was brought adidas shoes from the store Khera
    sons (ludhiana) Unit-2 (477-r, Model Town Basement Shop No.3, Star Plaza, Deep Hospital Road, Ludhiana Phone:0161-2772952) on 19/11/2008.that shoes not fit for me and i went to change the shoes but they employers said to me that shoes were not changed. today 9 days goes.I also have a bill (bill no 2673)Now i am in problem so kindly help me.
    date 28/11/2008.
    prince 9914303223

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