Adidasover charged

We have visited adidas serangoon outlet on 24th Jan and made a purchase costed 470 dollars, a lady that serves us told us that above 250 we can join membership but never did mention anything if the membership falls on birthday month until i saw there was a stand displaying in front of the cashier it written 20% on birthday month for members and i asked the lady staff and she said oh thats only for the member who joined for 1 year not applicable for the new members however there wasnt anything mention this on the display stand. After that she asked so call manager in the store with a bad attitude who approached us we didnt manage to get the name but i will get the name later when i visit the store. When the time he had approached us with a very infriendly face no smile at all actually when the time we step in to the shop there was no welcome and no smile at all by the so call manager.when the time he approached us he didnt have any innitialtive to find out what is the problem and i had to repeat myself again which i already did to the lady staff whereas that lady staff didnt speak English well.the so call manager again told us with the irritating face that they do not give discount for new members and without a proper explaination. This is very unacceptable by providing such a poor service..and today [protected] i have received an email said i can enjoy a 20% discount on my birthday this is very irritaing and we felt we have been cheated by adidas.

Jan 24, 2015

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