Fraud and cheating!
I signed up with ADDR back in 2003. then I tried to transfer to Network solutions in 2004. I spoke with a person on the phone that helped me with the transfer, and told me she would cancel the account. I received an email last week (2007) telling me that my CC# has expired and I should go to their site and update the card #. I figured this was a mistake, so I did a live chat with someone at ADDR and they told me that I had a balance of $328. I freaked, they told me that I never canceled the account. I was supposed to cancel the account using the online form, and now they are telling me that the I did not do it correctly, and the account will remain open, and accrue a larger balance, unless I pay the balance.
this is wrong, and can not be legal. I will not pay, but am concerned if they really can effect my credit rating. They don't hace my social #.
STAY AWAY FORM ADDR. Also, to see more complaints on ADDR, go to...
http://www.rateitall.com/i-1110-addrcom.aspx
http://www.vistainter.com/reviews/A/addr.com/
I have placed a formal complaint with the Better Business Bureau of California and am currenlty seeking legal action.
Pertinent Contacts:
Mike Rozenblum - CEO - [protected]@addr.com
Anthony Bourov - CTO - [protected]@addr.com
Leon Elperin - Billing Manager - [protected]@addr.com
Hope Dawson - Billing - [protected]@addr.com
Tim Stanley - Billing - [protected]@addr.com
Steve Barrington - Customer Relations - [protected]@addr.com
Overview of ADDR.com, Inc. complaint handling
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ADDR.com, Inc. contacts
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ADDR.com, Inc. phone numbers(408)538-5335(408)538-5335Click up if you have successfully reached ADDR.com, Inc. by calling (408)538-5335 phone number 0 0 users reported that they have successfully reached ADDR.com, Inc. by calling (408)538-5335 phone number Click up if you have UNsuccessfully reached ADDR.com, Inc. by calling (408)538-5335 phone number 0 0 users reported that they have UNsuccessfully reached ADDR.com, Inc. by calling (408)538-5335 phone number
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ADDR.com, Inc. headquarters1608 W. Campbell Ave.Suite 368, Campbell, California, 95008, United States
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This same thing happened with me. Something like 5 years since I had touched that account. I freaked at the overall balance. I called and complained and they waived it just like that, which I thought was odd, so I asked for them to send me a confirmation e-mail that it had been canceled. I was told to reply to the original e-mail asking for the confirmation.
I replied to the e-mail sending to the addresses notify@addr.com and billing@addr.com - both got bounced back to me.
This sounds like a total scam, trying to get credit card numbers from old accounts!