Acura of Scottsdale-
I recently purchased a used Acura MDX 2007 with about 30, 000 mi. Before signing, I was told not to worry about the scratches. They will fix it with no problems. I again confirmed with them about the scratches the next day because I had to take in paperwork for the vehicle I traded in. Again, it was no problem (spoke to Matt, sales manager, typical traditional- high pressure - say what you want to hear salesman). I took the vehicle in to get my lo-jack installed and for the repair of the scratches. I got a call that evening reassuring me that the scratches we going to be repaired because my service consultant Sommer was confused. I wait 5 days. I get the car back with no notification that they will not fix the scratches. I go back in and the excuses fly. They just buffed the vehicle without doing any body work.
I love the car but the dealership cannot be trusted - a Penske dealership.