When you order from their site, they automatically have boxes checked to buy other products that you are not very aware of. No where did I see or read a part where they were going to bill me monthly on my card automatically. They have done this, but I have received nothing in the mail. You end up with a $39-$45 dollar debit each month. They have not answered my e-mails, and they say there is a 55+ minuet wait no matter what time you call. They say Oprah is endorsing the product. This is a scam. I have had to close my debit account in order for this to stop. At least I hope it does. You can never talk to anyone personally. you can look up Acuipure and the complaints are numorous.