Acronis True Image 11 Home / did not work, no refund, run around
Bought the software and tried to load. It failed after 3 hours of trying. I went to their internet customer service. After 1-1/2 hours still nothing. I said I wanted a refund. Was told I would get an e-mail with instructions on how to proceed. It was just a further run around. More computer steps and runing other things.