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Aclepsa / No delivery of product!

1 United Kingdom Review updated:

Aclepsa have excellent web pages for their online pharmacy. My first order came as requested. However my second order, made three months ago, has according to Aclepsa, been re-dispatched three times from India. Their response is polite, although hardly intuitive to use their complaint system.

I find it hard to believe the package could have been 'lost' or intercepted three times. As far as I know UK customs haven't intercepted the package. So I have lost over $70 dollars - half of what another person on this site has lost to this company.

Any buyer should be aware of the unreliability of delivery from Aclepsa, a pity, for their products seem genuine and good value.

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  • Su
      10th of Aug, 2007
    0 Votes

    The same exact thing happened to me with an order I placed on June 12, 2007. It is now Aug. 10, 2007 and they claim to have shipped the order 3 times. The first order I placed with them last year came in about 2 weeks. When they get a complaint like this they offer you ["Due to the inconveniences caused by the delivery delay, we have marked you to receive 50% bonus pill offer on top of your next order with us."] They answer your e-mail promptly and politely but all that doesn't matter when your out $210.00. Do not order from they own that too.

  • Me
      7th of Sep, 2007
    0 Votes

    The same thing also happened to me! The very end of may in 2007 I placed an oder. I never received it. The first time I called he told me it was shipped and he was certain it would arrive soon. The second time I called a week later they said they would refund me my money and it would post to my account with in 4 days. A week later I called again because the fund were not in my account. The man told me the same thing. At this point I was not happy and pretty rude. I tol him thats what they had been telling me. He said he would personally insure the money was refunded. Yeah right. I would continue to call and annoy them, but I deleted my email with my order number. I wasn't too much. Around $60. I think I may just have to see if I can some how get my order number and start annoying them again. I'm sure it won't get me anywhere. I will see.

  • Mo
      28th of Oct, 2007
    0 Votes

    The exact same thing happened to me. I ordered from them 4 times and shipping has always been slow but I have received my meds every time (usually they had to reship it) but one. I placed an order the end of May 2007 and paid for express shipping. It is still not here although my account page at Aclepsa states that it will be delivered tomorrow. Well the tracking number does not register and the order has supposedly been reshipped many times. I asked for a refund if my medications did not arrive within a week and the request was glossed over with the 50% bonus on my next order. This company is a scam.

  • Be
      18th of Feb, 2008
    0 Votes

    Wish i had researched this company earlier. Aclepsa/ qualitygenerics just ripped me off for $120 also, told me the management had changed and gave me an email address from which i get no response. Wont send what i ordered, wont give me a refund. Im taking this up with my credit card company to see if i can get it charged back to my account and pursue a fraud investigation against aclepsa.

  • Jo
      1st of May, 2008
    0 Votes


    i am super affiliate, and i think you people should concentrate in good companies, they have office in UK i work with them for over 2 years, never delay, all on time..


  • Cl
      11th of May, 2010
    0 Votes

    For years, and especially more so since about 2006, there has been a major surge in emailed spam for so-called 'Canadian Pharmacies'. According to reports, this has also caused significant harm to the legitimate pharmacies in Canada according to their industry associations.

    Several gangs exist, primarily Yambo Financials, and a Russia-based gang that is headed by Leo Kuvayev and Alex Polyakov, and possibly other gangs. Leo Kuvayev was arrested in the United States and while awaiting trial on charges of selling prescription drugs online, made bail and upon release from jail, left the country and soon was sending large quantities of email spam for pharmaceuticals, largely prescription drugs.

    One can tell these sites from legitimate pharmacies, due to domain naming techniques employed by the spammers. One gang uses domains with two words run together, such as prizechange, always followed by .com, and the other uses seemingly nonesense words, like qiyidevoh, always followed by .cn (domain extension for China). Most of the sites look very similar, although at times there are differences, or new versions of the pages appear.

    Most of the offerings of the spam gang sites are for drugs like Viagra, Cialis, or opioid painkillers like Vicodin or Oxycontin. However for the most part the pills shipped are either very low strength, having been made from full-strength pills that were 'cut', or are nothing more than placebos with no actual drug content in them, thus adding to the damage, and the dangers, of purchasing from these sites.

    These companies are attempting to get your personal and credit card information. Do not answer these emails. Do not place an order with them.

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