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ACIA BERRY MAXX / unable to cancel order

1 MD, United States Review updated:

Acia Berry Maxx makes it impossible for you to cancel your order. I hadn't received my order after 3 weeks and decided to cancel my order. I tried calling several times but was put on hold and then disconnected. I finally got through to their answering service, apparently at their lunch time, and was told to go to www.cancel@aciaberrymaxx.com and cancel my order. The website does not give you the option to cancel it tells you to call to cancel. I finally received my order and after trying it out it did not work for me. At this point I will go through my financial institution to get reimbursed if they charge my credit card account.

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Comments

  • Br
      6th of Jan, 2009
    0 Votes

    went on line to try free trial then there was no way to cancel further shipments

  • Ja
      17th of Feb, 2009
    0 Votes
    ACIA BERRY MAXX - unauthorized charges
    acia berry maxx
    Arlington
    Texas
    United States

    I ordered this product to try for approx $4.95 . I have received 2 additional shippments and no return address. I dont want this and I have a charge on my discover for 85.70. I have called to complain and discover has noted it. I have tried to contact the company with no answer.

    Janet Wilson
    9895 Brooke Circle
    Germantown, Tn 38139
    Feb. 17, 2009

  • Ca
      27th of Feb, 2009
    0 Votes
    ACIA BERRY MAXX - unauthorized charges
    ACIA Berry Maxx
    United States

    My daughter ordered this on line. Tried to cancel they still charged her account again this month. Her bank is now working with her to get this taken care of. Going to call the Office of Consumer Affairs.

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