Acia Berry 2 Enhance My Body and Fit-Fac.com / Invalid charges
This is a two part "scam" in the fine print of an Acia Berry free trail.
Beware of the little adverts on the side bar in facebook and other social networking sites. The ones that talk about Oprah's amazing Diet or Rachel Rays, or Dr G's. They take you to a "personal" testimonial site where someone goes on and on about losing weight with Acia Berry and colon cleanse. I have researched colon cleansing and it is complete crap. Acia Berry is however very high in anti-oxidants and I did end up ordering the Acia Berry for $1 shipping and handling from www.extremeaciaberry.com (this is not a valid address though it was given to me by costumer service) which the other sites direct you to. In the terms and conditions which I of course neglected to read I agreed that I had 14 days from the date of purchase, not arrival of the product, to cancel or I would automatically be enrolled for monthly shipments for 89.31 a pop. YEAH! So I have called and canceled my "membership". I was told that once I received the monthly shipment I could return it to receive a full refund. I provided costumer service with a tracking number for the package and was given a confirmation number for a refund, that as of yet has not been credited back to my account. Here is the best contact number, [protected]. Another person that also posted about this mentioned that they spoke to a supervisor David Miranda and his employee number is 797630. He may be able to help you get a refund with out having to return the product.
The second part of this is that when you agreed to the terms and conditions for the diet supplement you also agreed to a trail membership to a fitness website fit-fac.com. You have 7 days from the original trial order to cancel this membership or you will be charged 29.95 for a monthly membership. The website fit-fac.com listed this number [protected] for customer service complaint. Unfortunately I missed the first monthly charge on my card and didn't catch it till the second month. I called and they gave me a courtesy refund of a month. I didn't feel like fighting about it so all said and done assuming I get the two refunds I will still be out 30 bucks. An expensive and irritating lesson.
I hope this helps anyne else that gets duped by this.