The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Acer / terrible service

1 United States

Does warranty from Acer actually exist? I sent my monitor to a repair service 5 times and every time I got it in the same condition. Is this a joke? I keep complaining, but there's no result. I eventually got my money back after 2 months.
First of all, my issue wasn't something new, I don't understand why they just didn't repair it at the same time. Second I'm not the only one with the same problem. Third. The customer service is poor, I had a hard time explaining what was wrong. And the last thing is that it's impossible to get a normal corporate to call you back.
What's so hard to fix the problem like this? Why they had to repair my monitor 5 times? The question is rhetorical...

Aug 14, 2017

Post your comment