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Ace Movers / Horriable experience

1 Cornelius, NC, United States Review updated:

Please do not use ACE Movers. I made the mistake of using them for my move upon finding them via obtaining on-line quotes. They seemed like a reputable company. However for $70/hr I got 2 lazy movers who would move a piece of furniture and take a 20 minute break then they would come back in my house smelling like smoke and repeat this process over and over again...so instead of this job taking 5 hours it took 8 hours and the job still was not done when they left. When I reported the workers to their supervisor, he found nothing wrong with this behaior and refused to refund me some money. My advice is not to use them...you will get unprofessional, lazy, as well as smokey service.

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  • Va
      9th of Oct, 2008
    0 Votes
    Ace Movers - Overcharged
    Ace Movers
    United States
    ace-movers.com

    www.acemovers.ca I found this company off the internet and the website seems legitimate. Little did i know that they are big time scammers. The guy on the phone quoted me $49per hour with 2 guys and stairs extra and minimum 3 hours with travel time.

    The movers came to my mothers for first pick up and made her sign a contract. The contract was bogus and had additional charges. When they were supposed to unload they wanted me to pay first. The charges were doubled. They hold my goods for ransom as hostage until i pay them.

    They charged me for 10 hours instead of 5 hours. They added travel time when the job was already over the minimum time. They added stairs when there were only three steps to my mothers house. My whole family helped them move stuff down the three steps.

    They added heavy items which was supposed to be $20 per item that was over 100 pounds.I only had one item that was. Remember it's per individual item that would have to be over 100 pounds not per box.

    They added a dispatch fee when there was none to be charged, dispatch fee only applies if the move is going in or out of GTA. The whole move was within GTA. Km charges was also applied when there should be none the same since it is only within the GTA the same rule applies.

    The total was outrageous... my whole family had to pitch in all the money we had. I made a deal with their boss Moe that we would settle $200.00 less but we would help bring the goods up to my new place. They unloaded the truck after I paid them but they did not bring my stuff up to my new place. My whole family had to help me bring everything up. They just left my stuff at the front lawn.

    These guys are professional scammers please do not hire this company. I hope they go out of business, there should be no company that can exist using this fraudulent business tactics.

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