SUBMIT A COMPLAINT

Ace Hardwarerake handles

Over the last several months, I have bought three rakes. The wood in the handles is obviously of a low grade, the handles have broken on all three rakes, not as a result of abuse but because the wood in the handles is inferior. If this is any indication of the quality of Ace products, I shall take my business elsewhere. I have attempted to contact the store manager in order to resolve this issue, he was unavailable and I was asked to leave a message. I left a message and at this time I have not received a return call, hence, this letter. Thank you

Os
Oct 06, 2017

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