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Ace Hardware review: pets drugged out of consciousness 42

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12:00 am EDT
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I recently visited Ace Hardware and now I cannot sleep from the nightmare that unfolded while I was there. The Pet Department was filled with cages of dogs, puppies, cats, kittens, rabbits, etc. They were all sleeping. I clapped at their cages trying for a response from an animal. I barked, meowed and more. Not one animal moved even an eye. Finally a store clerk came over to assist me. He did not understand what I wanted. The clerk opened a cage of a baby rabbit. The animal hung lifeless in his hands and did not move at all. It was drugged beyond any sense of awareness. All the animals appeared this way. Not one cat or dog moved the entire time I stood in front of them.

Who would purchase an animal that has been drugged this way? How can they think it is a marketable item after being drugged like that for who knows how long? Why would the helpful hardware man do this to innocent animals? Shouldn't American companies require some form of standards on the franchises they sell into the international world to make them conform to certain standards? If they don't, they should? People here want to be like the west.

I don't think I can go back to Ace Hardware again without making a scene about the animals being drugged. Can you help me?

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duffy1947
Lakewood, US
Dec 18, 2007 9:47 am EST
Verified customer This comment was posted by a verified customer. Learn more

i recently returned a heater to ace hardware because it was not heating like it should. i did not have my receipt. the cashier, vicki, said well the heater i was returning was heating more than the new one i wanted to exchange it for. maury, the supervisor, said ANYTHING TO KEEP YOU HAPPY, and put that old heater back in stock. They returned it to stock, and it was not working right.

Then, I bought some rug cleaner from them, that was dry cleaner. IT did not work, and it made my eyes red, and burned them. So I took it back, it clost %14.99 and they were going to give me %6.50 back in place of the $14.99. In both cases, I did not have my receipt.

I have been a customer of ACE for about 10 years and I am pissed about this and I want the whole world to know about it.
Then, they sold me some asphalt cleaner... or mold cleaner. 30 second stuff. They forgot to tell me that after you put the ### on, and let it sit for 30 seconds, you have to scrub like a banshee to get it to work, then hose it off. Your arm is sore for days.
I think that the attitude over this whole affair sucks. And I think I have asphalt cleaner that made an oily residue on the asphalt and so I am going to take that back.

Then, I got coupons in the mail for $5.00 off this and that. I got 3 of them. And I said can I use it on paint that was $4.50 a gallon, down from $20, and they said, well they would have to look at it. Now why send out coupons when they have to approve the damn item you buy. My consumer rights have been violated, and I don't care who knows about it. This store is located at Lakewood, Washington, on Steilacoom Blvd. right near McD's.

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Chumley Smithers
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Sep 19, 2007 6:46 pm EDT

Maybe they didn't know she was your daughter.

They also probably didn't know that a poor woman on her own with a baby is entitled to special treatment not available to other customers like men, families, etc.