This "business owner" and his "boutique" needs to pack up and quit. Sales reps are churned, not paid, and generally abused. All sales magically turn into " house accounts" (ie no commissions need to be paid to the rep. ) If you ever see this fellow, Iqbal Manji, aka Bali. RUN don't walk. Save you sanity. Those of us in contact, like to have bets as to the length of time new reps will last. The longest is 90 days. This fellow is a typical bag of hot air.