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Account Services / Telephone calls

1 United States Review updated:

Beware of "Account Services" calls. I have recently been getting phone calls on my home line. An automessage claims to be from Heather at Account Services about credit card / interest rates.

When asked they refuse to say who they work for other than "Account Services". When I ask to be removed from their call listings they simply hang up. The caller id number is not a valid number (last call shown on caller id as [protected] Sebastian, FL. I believe that the previous two calls came from an invalid listing in Miami FL) Given the "false" caller ID information provided it is impossible to call them back to find out who they really are or to speak with a supervisor / manager to get removed.

I am not sure how legitimate they are (they could be real, or just be complete scam artists and thieves for all I know) It is difficult to tell as they refuse to answer any direct questions, but the evidence from their behavior in consistently diguising who they really are and simply hanging up in such a manner suggests that they are some form of organized scam.

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Comments

  • Tm
      30th of Apr, 2008
    0 Votes

    Legitimate or not, they are violating the law by using a predictive dialer to place calls to hundreds of thousands of phone numbers per minute (including those on the DNC list) in hope of getting a few people to answer and fall for their scam. They use a different fake, untraceable Caller ID number each week, and refuse to honor request to remove your phone number from their calling List (I've made several dozen such request that are always met with abusive language).

    The identity of the scammers making these call and related information is posted at www.heatherwithaccountservices.com - a web site dedicated to putting a stop to this crap. Please use the information this web site provides and file complaints with the DNC, FCC and Florida State Attorneys General office so they can target this speific company and take action.

  • Ch
      30th of Apr, 2008
    0 Votes

    I'll support a class-action. Swearing at me on the fone is the last straw. I filed an FCC complaint a few minutes ago. Strength in numbers let's get 'em.

  • Tm
      10th of May, 2008
    0 Votes

    The web site www.heatherwithaccountservices needs your help in bringing down the culprits running this illegal telemarketing operation. Please email the site admin him at:

    stoppingheather@gmail.com

    if you, as a result of receiving one of the "Heather" calls, have ever had any actual transactional dealings with any of the companies possibly behind or somehow related to this scam (based on numerous web postings that may or may not be accurate), including American Debt Negotiators Coral Springs Florida, the Consumer Law Group Richmond, VA, Castle Funding LLC/FL Home Mortgage and Realty LLC, American Credit Counselors, Inc., PHL International Deerfield Beach Florida, BMV Corp or Metukon Corp.Coral Springs Florida, IXE Accelerated Financial Center, LLC Altamonte Springs, Interest Savings Today Ocoee, Florida, among others.

    If you have conversed in detail with the representatives of any of these companies about their services or, more importantly, gone so far as to receive written materials in the mail that contain identifying information such as names of company reps and return mailing addresses, or have ever been charged service fees on your credit card by any of them, please email the details to the aforementioned address. On web sites like this one where people have been complaining about receiving these "Heather" calls, there are posts from people who have had such contact with some of these companies. If you are one of those people, please email the details to the aforementioned address. Action is underway in several state and federal law enforcement agencies intended to shut the real culprits down and sort out the innocent parties (if there are any) at the same time.

  • Ul
      29th of May, 2008
    0 Votes
    Account Services - Daily phone calls
    Account Services
    Olmsted Falls
    Ohio
    United States

    Heather calling with a daily urgent message about lowering interest rates on credit cards. I have been hung up on a number of times after asking to have my number removed. If they do not remove your number and keep calling this is against the 'Do not call" registry in Ohio. I also feel it's harrasment since they call every day. Where can I get some answers????

  • Ro
      11th of Aug, 2008
    0 Votes

    Received call from 9:30 am 08/11/2008 from IXE Accelerate Financial Services from 954-999-9999,
    (caller ID), offering to negotiate with my bank to lower my interest rate from its current rate too 6%.

    IXE would set up a conference call with my bank to negotiate a lower rate.

    I questioned them about their practices and then asked for their Web site and proceeded to investigate, the result revealed statements concerning the company's deceptive practices.

    Thank for the opportunity to express my experiences.

  • Mi
      15th of Aug, 2008
    0 Votes

    I agree with what was wriiten above. I previously just received a call from this company claiming to lower my interest rates and ended up hanging up on the gentelman because I was skeptical and he was pushy and persistent. First I spoke to a woman and then the man with the last name Rice who was the pushy one. He said his company was accelerated financial and proceeded to ask if he could charge a one time fee to a cc which he was going to waive originally, due to my good credit of a 798.00 amount. I hung up finally telling him not to mail me anything or act on anything that was spoken to him. I fear I gave just a bit too much info.

  • Je
      20th of Aug, 2008
    0 Votes

    I was duped into purchasing this service. They did not lower any interest rates. I was charged $749 to my credit card, which they will not refund-even though I was guaranteed a $3000 savings I did not get.
    IXE Accelerated Financial Center, 927 Fern Street, Suite 2300, Altamonte Springs, Florida, 32701. 888-226-5185, 888-307-6559. Fax: (321) 397-3839.
    I have tried to contact this company numerous times to speak with a manager. I have never been transferred to a manager and they will not give me the name of any managers. One time I called to speak with a manager and a woman got verbally abusive and hostile. I hung up on her. She proceeded to call me back FIVE more times to yell at and berate me. This is harassment, illegal and a huge mess. I am currently going to dispute this charge with my credit card. I am also notifying every agency I can about this horrible company. BEWARE!

  • Na
      10th of Nov, 2008
    0 Votes
    Account Services - scammers
    "Consumer Services"
    not known
    not known
    Florida
    United States
    Phone: 561-733-4697

    I got another "account services" call about lowering interest rates. I press 1 and I ask the company name, and they say "consumer services". I ask where they are based and they hang up.
    It's not a valid phone number on the caller id. It says 561 733 4697
    It's the same group as the Heather from Account Services scammers.

  • An
      11th of Nov, 2008
    0 Votes

    I, too, keep having (561) 733-4697 show up on my caller Id (as being from Florida). I got so sick of it that I answered the phone to them yesterday. They said theuy were Consumer Services but could not/would not give me any further information and, when I demanded they remove my phone number from their phone bank they said they couldn't.

  • El
      27th of Oct, 2009
    0 Votes
    Account Services - say they can help with credit card balance
    Account Services
    PO Box 1055, Pickens SC 29671
    Pickens
    South Carolina
    United States
    Phone: 864-868-9368

    A recorded message when I answer the phone that directs me to push 9 to speak with a person and I have done that for the past 3 calls and have asked them not to call again. I do not have a credit card, there is no reason for them to call. The phone number on my caller ID is 768-284-8488. The person on the phone says the phone # is 800-654-7233. The last call came on 10/27/09 at 1:18 pm.

  • De
      16th of May, 2011
    0 Votes
    Account Services - Unsolicited calls
    Account Services
    United States

    They say there is no problem with my account but to lower my interest rates press 1 - I have tried to get them to stop calling and they just hang up on me instead - they are not associated with my credit card companies. How can I get them to stop?

  • Gi
      16th of May, 2011
    0 Votes

    Tell them you are reporting them to your State Attorney General because you are on the Do Not Call list. This stops them for a few months. Then a new 'branch' picks up where they left off with the exact same message. I have noticed they now appear on my caller ID as unknown. I just don't answer when a call is an "unknown." Also, if you call the number back it just rings forever and then you get the message that your call did not go through.

  • Br
      25th of May, 2011
    0 Votes

    I had been harassed by these guys for at least 5 years. Finally I found out who they are, through the "Bohemian Revolution" blog. And there I got enough addresses, phone #'s, to file official complaints against them:

    1) Using that info, don't just threaten; actually report them to the Do No Call List; takes just 15 minutes. Use information, Address, #'s, from "Bohemian Revolution" blog.

    2) Report them to the FTC; "robo-calls" complaint form. Just another 15 minutes.

    These guys are dishonest, and incredibly persistent and obnoxious. Don't try halfway measures. Just file official complaints.

  • Mi
      24th of Jan, 2012
    0 Votes
    Account Services - harrassement
    Account Services
    Florida
    United States

    They have my home phone number on an automatic dialing and every time I answer they say that there are no problems w/ my credit cards at this time, if I want to lower my interest rate press 1 or press 3 and they will remove my number and this rotation calls my home 4-5 times per day and I can't take it anymore. I have tried to speak w/ someone but they never take my number off and then they hang up on me.

  • La
      13th of Apr, 2012
    0 Votes
    Account Services - Harresment
    unknown
    Colorado
    United States
    Phone: 303 249 9700

    They keep cally with the promise to lower my intrest rates on my credit card and say consider this is the final attempt to lower my intrest rates and ask you to press 1 to speak to an agent. When you press one to talk to an agent and start to ask them not to call back they hang up on you. They call every day and its getting old. I am on the do not call list but they call anyway with no way to opt out.

  • At
      26th of Jun, 2012
    0 Votes

    Only problem is that they change their number. Now I get calls from Indianapolis, IN. I have made multiple complaints to the no call center and not received one reply. Others have same experience.

  • At
      26th of Jun, 2012
    0 Votes

    Problem-they change their phone numbers. now they are calling from Indianapolis, IN. I have called and written to No call registry and they have not replied to one single complaint of the several I have sent, no wonder this company keeps calling, they know they have nothing to fear.

  • El
      28th of Aug, 2012
    0 Votes
    Account Services - Unwanted Calls
    District of Columbia
    United States
    Phone: 202 499 1488

    This number calls me atleast twice a day, everyday. It's an automated message that starts with "Hi, this is Anne with Account Services..." I've tried staying on the line to tell them that i'm not interested, but they hang up every time i get to an operator...

  • Th
      28th of Aug, 2012
    0 Votes

    Blow a sports air horn next time, they will never call back and will remove your number.

  • Be
      16th of Apr, 2014
    0 Votes

    I have been experiencing the same exact thing. In the beginning I was pushing 2 to be removed from their list. I have twice now pushed 1 and attempted to ask to have my number removed, prior to being rudely hung up on. I am a teacher and these daily phone calls are disrupting my classroom. I need my phone for work related businesses or I would just turn it off. I also put my number on the do not call list, yet the calls persist. I am at a loss. What can be done?

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