Acclaim Financial Services reviews and complaints 1
Keywords
account attitude bbb bill collection account complaint credit report customer service information liar mail mortgage office manager option phone supervisorNewest Acclaim Financial Services reviews and complaints
Bad service
Today I am writing a complaint about Acclaim financial services. My wife and I are trying to get a mortgage for our first home. The credit report shows this collection account for $30.42. So I contact this company and was completely astonished to what this person said to me on the phone. When she answered the phone she answered with an attitude and then when I asked why we have not received a bill she said (address to where it was billed). I informed her that my wife had not lived there in almost seven years and that it was her parents house. And that no mail had ever been sent there in her name. She then proceeded to call me a liar. I asked to speak to her supervisor and she said SHE WAS THE OFFICE MANAGER. At that point the only option she would give me was to pay it now. I asked for some information on this account and she asked me if I was deaf or if I was stupid and than hung up on me. WHAT TYPE OF CUSTOMER SERVICE IS THAT. I then called back and she hung up on me again after I asked to speak to anyone else in the office. I will be filing a complaint with the BBB on this company for sure.
The complaint has been investigated and resolved to the customer’s satisfaction.
Contact Acclaim Financial Services customer service
Phone number
1 612-518-2863
VertexGroup.com
1 review
Lpleurope
5 reviews
Skyshelltrading
4 reviews
BTSC USA Inc
1 review
Atlantic Circulation, Inc.
2 reviews
Recent comments about Acclaim Financial Services company
Bad serviceOur Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
Is ComplaintsBoard.com associated with Acclaim Financial Services?
ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Acclaim Financial Services Customer Service. Initial Acclaim Financial Services complaints should be directed to their team directly. You can find contact details for Acclaim Financial Services above.
ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.
Use this comments board to leave complaints and reviews about Acclaim Financial Services. Discuss the issues you have had with Acclaim Financial Services and work with their customer service team to find a resolution.
Acclaim Financial Service-Arch Wireless pagers I turned in my Arch wireless pager in May of 2004 and received a credit of about 50$ for the pager and was told my account was paid in full. Then 4 years later I check my credit report and there is a collection from Acclaim Financial Service for 12$. I called and spoke with "Lisa", she said my account was not cancelled properly, apparently I was supposed to give a letter in writing 30 days before I wanted the account cancelled in order to not be charged the penalty. WHAT?! Granted it was a long time ago but I certainly don't remember being told anything about that. Then I asked why I was never contacted for this bill and she said they sent something to an old address and called once. I told her my address has been the same the past 4 years, they could have easily have contacted me. She became very short with me and said "you can mail your money to this address, is there anything else I can do for you?" No, there isn't and I certainly would not recommend Arch Wireless to anyone.