Accent Hardwood Flooring reviews and complaints 2
Keywords
brazilian cherry hardwood flooring manufacturer middle island ny nature industries shaw substitute flooring urethane coats uv protection brand new broke calls cool directions emails expensive fallen off fix floor boards floorsNewest Accent Hardwood Flooring reviews and complaints
bad flooring installation
Andrew Gaudyn promised to install the floors well, but unfortunately did not. He put the floor boards in different directions. He put t-moulds / transitions between rooms, which were unnecessary. Now the t-moulds have broke and fallen off, leaving my expensive brand new floor looking terrible within only 4 months time. He also covered a vent in my master bedroom, which now does not cool my sleeping room correctly while I am pregnant. He is too busy to fix the mistakes he made and never returns my calls or emails. Totally unsatisfied.
Wendys in Canada is also expensive and low quality food.
Scam
We purchased a hardwood floor from Accent Hardwood Flooring in Middle Island NY 11953. The salesman indicated that we were buying the last of 20 boxes in their warehouse of Shaw (manufacturer), 3.25" width, Brazilian Cherry flooring with UV protection and 7 coats of urethane. We had our installer pickup the flooring that was put aside for us at the vendors location. After the installer finished the floor we found out the flooring was not the product we paid for. It was nature industries (manufacturer), 3.75" Brazilian Cherry with no UV protection and only 6 urethane coats. My wife contacted the salesman and he indicated that he substituted this product without our knowledge. The substitute flooring sells for at least $4 per square foot less than the Shaw flooring. The owner, Larry Kogel has not returned my calls.
I would sue him for fraud in small claims court. This would include the cost of the removal of the wood and the purchase and installation price of the wood. Check with your state board of licenses. In VA, if the cost of the contract is over $1, 000.00, a vendor must have a contractor's license and, if so, there is probably a recovery fund. He also has to have a business license which is different than the contractor's license.
Hi Boyle, sorry to hear about that. Honestly I have had no luck with contractors of any sort. The accent hardwood flooring company I was referring to is different, its two guys from Canada.
Contact Accent Hardwood Flooring customer service
Phone number
1 919-682-3941
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