The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Acaipure - Fulfillment Center / Cancel within 14 day trial unauthorized bank account withdrawals

1 Grand Junction, CO, United States

Ordered free 30-day trial for $4.95 Shipping. Received product on the March 10. Called on March 12 when product made me light headed--please cancell. Done within the 14-day trial. When I cancelled on March 12, they said that was all I needed to do. Today, March 30, I was reviewing my online bank statement. I found an unauthori zed charge for $39.95. When I called, I was told it was because I had not sent in the unused portion. Huh! no risk 30-day supply. When I cancelled they did not mention returning unused. I paid postage to receive it--if they want it back why didn't they send a pre-paid postage envelope. And when I return the trial 30 day sample why is a 15% restocking fee going to be deducted when they send me my money back. Of course the sample is open and they can not legally resell opened risk free trial bottles????????????

Post your comment