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Acaiberry Pure / Refund for product I didn't authorize

1 Washburn Avenue, Idaho Falls, ID, United States Review updated:

Shipping Address:
Laura L Gutke
924 Washburn Ave
Idaho Falls, Idaho 83402

[protected]@gmail.com

I am requesting a refund for charges on my credit card that were not authorized. I had only authorized for shipping charges on my free trial only and I just received the free trial last week; it hasn't even been 2 weeks for me to even test out the product.

Please refund my credit card ending in: 3415

I have spoken with Shey I.D. # 097 in Customer Service and have cancelled my account with your company. Cancellation # 313978

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Comments

  • Be
      1st of Feb, 2010

    Betty Stevens
    14031 Lauerman St
    Cedar Lake, Indiana
    46303

    [protected]@yahoo.com

    I also was charged twice for this and did not authorize it.
    I cancelled everything. I want a full refund of almost $300.00 ASAP.
    First off you don"t give people 14 days of anything.
    Second, we have to deal with someone who can not speak or understand English
    very well.

    0 Votes
  • Km
      3rd of Feb, 2010

    Hello,

    I work for Acai Berry Pure. I'm sorry that you are unsatisfied with our product. Please feel free to contact our customer support center by email or our toll free number at [protected]@tryacaiberrypure.com / 1-866-426-1921, Monday – Friday 9:00AM - 9:00 PM EST and Saturday 9:00AM – 5:00PM EST. We suggest email for a faster response. We will be happy to answer any questions or solve any issue that you may have.

    0 Votes

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