I, too, ordered the trial product but before the trial period was up I received another bottle. I didn't authorized them to send anything other than the trial product.
When I did this I remember there being a statement at the bottom of the page, in very small print, that to cancel the "standing order" (which I never authorized) to call - and a phone number was listed in Sandy, Utah. When I went back to the page to get the phone number, it was gone. I have searched for phone numbers for them and everyone I have called claim they know nothing about the product or the company. One person I spoke to at 801-936-9200 in North Salt Lake City, Utah identified himself with a health related firm but claimed he had never heard of Acai Berry products.