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Acai X3 / Acai x3 overcharging bank accoutn

1 Draper, UT, United States Review updated:
Contact information:
Phone: 1-866-951-1393

I ordered the 14 day free trial for only $2.97 shipping. This amount was taken out on 4/20/09, then on 4/29/09 they charged my account $88.55, without my knowledge or concent. (Causing me an overdraft fee of $25). I tried to call the toll free # on the terms and conditions page, they said they do not support this product. Thanks to some more complaints on Yahoo I found this # above. I am going to try to call them on MOnday. I think this needs to be turned to our attorney Generals of each state and to the online fraud units to stop these companies from doing this to other people. I can see you have had many other complaints from this same company. Please help us stop them

Darlene Watson

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  • Ai
      19th of May, 2009
    0 Votes

    I also order acai and paid just 2.79 shipping & handling I never recieved the product and two weeks later they charged my account $88.55 and now their giving me the run around and a whole lot of BS on giving me my money back I just want my money put back in my account just as fast as they took it out.It has already been two months!

  • Ml
      22nd of May, 2009
    0 Votes

    The same thing happened to me! I just checked my card account online. I never received a free shipment, so now I have to dispute this w/ my credit card company. Damn scam artists!

  • Gi
      13th of Jun, 2009
    0 Votes

    Same thing happened to me and I returned the Acia product and got comformation that they recieved it and was told they would credit back to my account the $88.55 but they never did. I have called them 3 times and waited for 10 days each time to get the credit but no such thing. I have sent a letter to the company now and still waiting to hear. Looks like a fraud to me. I have sent a complaint to my card now to see if I can get help there. I am a senior and don't have that kind of money to give away. I think they should be sent to jail for fraud.

  • Ma
      20th of Jun, 2009
    0 Votes

    Thanks for posting this alternative 866 phone number. I have been searching for a number for them because the number they provide belongs to someone else who has charged them with fraud for using their number without permission. Will try calling them Monday too so I can cancel my account.

  • Ji
      20th of Jun, 2009
    0 Votes

    Stay away from these companies. They will hide behind other names and products. Be very, very careful. These companies are scams and cheats.

    FWM Laboratories
    2040 NE 163rd, Suite 305
    North Miami Beach, FL 33162

    Acai Berry Detox (Same as FWM Labs)
    3007 Greene Street
    Hollywood, Fl. 33020

    Real Technology Labs
    970 W. Broadway, Suite 83
    Jackson, WY 83001

    Acai Berry
    127 NW 13th Sreet, Suite #4
    Boca Raton, FL 33432

    Advanced Acai
    5300 Ontario Mills Pkwy, Unit 400,
    Ontario, CA 91764

    Berry Max Products
    1435 East Venice Ave. # 257
    Venice, FL 34292

    Max Colon Products
    10088 6th St. Suite G
    Rancho Cucamonga, CA 91730

    Pure Nutrients
    3280 Suntree Blvd
    Suite 101
    Melbourne, FL 32940

    Other numbers:


  • Ma
      21st of Jun, 2009
    0 Votes

    Wow! Thanks for all of this.

  • Ma
      21st of Jun, 2009
    0 Votes

    FWM Laboratories 1-866-949-0138 and ACAI Berry Detox 1-866-949-0138: Fraudulant phone number. Belongs to another company which has reported them as fraud for using their phone number without permission.

  • Ji
      21st of Jun, 2009
    0 Votes

    I suggest that anyone thinking about buying ANYTHING on the internet, look at conpany's website and see if they have included the name of the company, the address and the telephone number. Call the number and see who answers the phone and verify all their information. Ask them what the catch is. Just be very careful. If you are looking to lose weight, you are a prime target.

  • Ma
      22nd of Jun, 2009
    0 Votes

    I called the number 1-866-949-0138 back today (June 22, 2009) and found the first person I spoke to lied the other day. This is the correct phone number after all for ACAI x3. After giving the customer service person (Erica) my full name, I asked her to verify her address at 3007 Greene St., Hollywood, FL, and she did verify it. I was able to then cancel my account and was given a confirmation number. Good luck anyone else who is having trouble with them. I will wait and see now whether or not I get charged anything. I did call within my 15-day trial period.

  • Aj
      22nd of Jun, 2009
    0 Votes

    does anyone have the real number so i can cancel mine also ?

  • Ma
      22nd of Jun, 2009
    0 Votes

    The real number as stated previously is 1-866-949-0138. Don't let them tell you they "don't support the product. " Make them verify their address with you and have them look up your account. Cancel and get a confirmation number.

  • Rn
      26th of Jun, 2009
    0 Votes

    The number I had previously, 1-866-951-1393, no longer works, I just get an automated system. Is the 866-949-0138 number the new substitute? The company I was previously trying to get my money back from was based in Draper UT.

  • Ji
      26th of Jun, 2009
    0 Votes

    The number, 866-949-0138, is for FWM Laboratory in North Miami Beach, Florida. Apparantly, they are the same company as Real Technology Laboratory, 866-951-1393, in Jackson Wyoming. They do this to throw people off.

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