On 8/11/2008 I sent for a sample bottle of Acai Berry tablets. I received my sample and the day I took my third tablet, my checking account was debited $74.76. I received a full sized bottle of the Pure Acai Berry tablets a couple days later. I called the company and complained about not even getting enough time to evaluate the sample and they sent a full bottle. A young lady told me I could get a refund if I returned the package unopened, and they received it by Sept 6, 2008. I immediately went to the post office and sent the package, unopened, by priority mail. This was on Aug 28, 2008. I also got a Confirmation receipt to verify that they received the package on time. It was delivered on August 30, 2008. This company now has my money and the product. I sent them an e-mail, and have tried every day to no avail to reach them by phone. To top it off, after I unsubscribed from their mail order, they debited my checking acct once again on September in the amount of $5.87 for what I have no idea. They are totally in the wrong. I did what I was asked to do in a timely fashion and they won't refund my money. Where do I go from here. I can't reach them by phone, and they won't answer my e-mail.
Thank you for any consideration you give this matter.
Customer # 1621775