Acai Max Cleanse / Failed To Cancel Order
On 28 JAN 2010 I ordered Acai Max Cleanse and after it arrived I called to cancel on day 9. According to the terms of the order I had 10 days to cancel any additional orders. I was placed on hold for over 45 minutes. I hung up and called back at a later time. Again I was placed on hold and again I waited 45 minutes. I again hung up and called back at a later time, 5:45 PM. I was on hold till after 7:00 PM and then the phone announced that it was after 7:00 PM and all customer service agents had gone for the day. Had they taken my call that day I would have been able to cancel my order on time. I did get to talk to someone on the next day and they were supposed to cancel my subsequent orders but instead issued me a credit for $20.00 dollars off the next order. As it is, they allegedly sent me another order and ONLY charged me $67.47 due to the CREDIT. If you call [protected] or [protected] you have to listen to the blaring noise of a screaming Saxophone forever to get someone on the phone. I asked them for an address and they refused to give me one. All their banking is outside the USA and is in AG where ever that is. I think it might be Antigua. I just want my money back after the initial order and nothing else to do with them.