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Acai herbal nutrition / Charged amount

1 Ontario, Canada Review updated:

I placed the order w/them on the 25th of Aug & it was only supposed to be $4.98. Today I have a charge on my credit Card (VISA) of $84.98.
When I tried to contact the company I kept getting the run around being told that at 1st I was declined than when I said I was looking at my Visa acct & that they had not only taken out the $4.98 but billed me the $84.98. Sitting here in a nightmare I'm now being told that the amnt billed was for shipping. I told them BS you dont pay $84.98 for shipping of 14 pills by any carrier PERIOD. Than after THAT was taken care of & he agreed that was wrong he told me I purchased that amnt. After I told him for the FIFTH TIME that it was only 14 pills & I demanded a supervisor to speak to in order to get refunded the $80.00 he told me I would have to wait to speak to a supervisor & even that that there was NO GUARANTEE that I would actually get to speak to that supervisor. Mind you this conversation was going on with a man that barely spoke the English & told me if I continuously call back I would always get him as opposed to someone who spoke the language clearly. HELP - HOW DO I GET MY MONEY REFUNDED

08/26/2009 5499 ACAIHERBALNUTRITION $84.98
Dear Lesaann Foris,

This email is to confirm that we have received your order.

*You will receive another email with important information when your order is approved and shipped.

On your credit card statement our charges appear as: " Acai Herbal Nutrition "

For future reference, please take note of the information below:

Your order ID Number: [protected].

Average delivery times are between 4-6 business days.

Please do not hesitate to contact us,

Thank you for your business.
Acai Herbal Nutrition Team - From: Acai Herbals [protected]
Sent: August 25, 2009 7:53:57 AM

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  • Jm
      17th of Jun, 2011
    0 Votes

    Also happened to me. I am from Saudi Arabia. They charged me $179 for 4 bottles and I didn't receive any thing.
    My ID: 494048427
    I need my money back

  • Nc
      3rd of Jun, 2016
    0 Votes
    acai herbal nutrition - Overcharge and no product

    I bought acai herbal nutrition a 30 day trial pack on my credit card on 20th September 2009 o be a free trial with only the shipping cost of US$ 4.98 to be charged, but when I checked my credit card statement today Rs. 4082.86 (US$ 84.98) was charged to me. I've been cheated with no product delivery so far. Also I got a mail from Acai Herbal Nutrition [protected]] confirming my order with order #:9116889 and for Customer Service, please call us toll-free: 1-866-489-6487.

    No response on the toll free no.

    Can somebody help and tell me what should I do to get my money back?

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