PLEASE READ IT ALL ! The complaint I have is the one of the fact the phones are tied up to talk to someone because all you people on here didnt read the terms and conditions of the website. Some of you said that you got charged for extra charges, well that is because on the page it states that you will be getting two bonuses and if you had read in the terms and conditions it would state that they were both on a 14 or 28 day trial period and then you would get charged for monthly fees at which you can close the account at anytime with those two bonuses. Then the fact of getting charged for the fees of a product right after you have ordered it. We all know that nothing is free in this world and like the site says, 14 free trial period, doesnt say free product nor does it say free sample. This product is a 14 day free trial to try out the product, and you will be charged a small fee for shipping and handling. Under the terms and conditions it says that you will be charged 59.99 for the product at the end of that 14 day period, which is a 30 day supply (60 capsules). Did you fail to also read that the product comes with a 60 day Guarantee, which means that you can return any portion of the product or even an empty bottle back to the company to receive a full refund. so instead of calling about how you have been cheated out of something you need to read the TERMS AND CONDITIONS and get off the phone so us people can get through on the phone. Dont blame others for you not able to work the internet. You need to read, that is R E A D first, then if you understand the website, charges and terms and conditions then you place your order.