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Acai Burn Des Moines, Iowa / scam

1 3600 Army Post RowsDes Moines, IA, United States Review updated:
Contact information:
Phone: 1-866-989-8945

WARNING-

This company has THREE charges if ordered on-line. The charges are made to your account even after cancelation.

Charge One- $58.95 Product fee

Charge Two-$7.14 Membership fee (charged after cancellation)

Charge Three - $3.14 Web Access fee (charged after cancellation)

Product cancelation - call [protected]...You must return the product bottle (I would track it throught the post office, total fee for empty bottle sent certified $4.02) to recieve refund the of $58.95. Get a cancelation number!

Membership cancelation - You must cancel with another number [protected] to stop the "membership" charges. Get a cancelation number.

"Web Access" cancelation again another number -[protected] to stop your access to their website??? WTH! Get a cancelation number.

They will offer a 50% credit don't take it, demand %100!!! Use words like filing complaints BBB and with the US Post Office.

Good Luck!

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Comments

  • Ex
      3rd of Sep, 2009
    0 Votes

    All of these online diet companies with "free trials" which are of course only 14 days long, so they make sure you receive their product 15 days after you sign up! They are CROOKED! I have had almost $300 of MY hard earned money taken from me! Now I have to waste my time fighting with the bank to get my money back! I called & had cancellation numbers, but was told that it would also be in the email I would receive within 48 hours... guess which email I NEVER got!?! Have you ever kept a confirmation # in your life? EXCEPT MAYBE for a flight!

    S.T.A.Y.A.W.A.Y.

  • Ma
      22nd of Nov, 2009
    0 Votes

    This is a hell, I just filled an online form for a trial, I got two packages including 3 pill box, and I didn't open them at all, this is not fare at all, look what they charged me:

    12 Nov 2009 accessmember 8663893868 26.82
    24.82 USD @ 1.0805
    4 Nov 2009 accesscleans 8668477649 53.44
    48.92 USD @ 1.0923
    31 Oct 2009 accesscleans 8668477649 97.17
    87.62 USD @ 1.1089
    24 Oct 2009 improvehealth 8668077356 95.86
    87.62 USD @ 1.0940
    5 Oct 2009 accesscleans 8668477649 53.61
    48.92 USD @ 1.0958

    And, somebidy says that they respect cancellation, and suggests the website: https://www.acaiburnpremium.com/contactus.php, well, the website does not exist!
    Somebody do something about this please.

  • Ma
      22nd of Nov, 2009
    0 Votes

    I used this website:

    www.acaiforcemax.com

    There is a online chat service at the top right corner, I used it, I requested a cancellation, and provided my email and phone number, the operator canceled my order; but when I asked, she said that I have been charged:

    Reggie: We have charged $12.90 on Oct 03, 2009, for the shipping and handling.
    Reggie: $87.62 on Oct 24, 2009 for the product, you already received as trial.
    Reggie: $87.62 on Oct 30, 2009 and sent second shipment ( one month) supply.

    which means, first, that they charged me 12.9$+87.62$ for the TRIAL PACKAGE! And, second, that there are more sources charging me for this mistake of feeling a trial form:

    12 Nov 2009 accessmember 8663893868 26.82
    24.82 USD @ 1.0805
    4 Nov 2009 accesscleans 8668477649 53.44
    48.92 USD @ 1.0923
    5 Oct 2009 accesscleans 8668477649 53.61
    48.92 USD @ 1.0958

    which I have to find out, supposedly, by this phone the operator provided me:
    Reggie: We are unable to process return requests via live chat because of privacy and security reasons.
    Reggie: Please contact our member support staff at our toll-free number for all return information:
    Reggie: The number to call is 888-591-2190. They are available 5:00 AM – 8:00 PM (MST) Monday to Friday. On Saturdays, they are open from 8:00 AM – 5:00 PM (MST). They are closed on Sundays.

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