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I ordered trail size paid shipping charge of 4.95 12 days later there a 69.95 charge on my bank satement call the number associated with the charge spoke with albert he said did you read the terms and conditions you have to cancel within 14 days of placing your trial size order and u order 12/4 so, its after the 14 days so I said today is 12/17 it hasn't been 14 days and I would like to cancel he said you are exactly right it hasnt been 14 days I will take care of reversing the charges from your credit card I am still waiting. c english 1126 e 83rd street chgo ill 60619 email cenglish [protected]@ hotmail.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I’ve have had the same problems... Yea… I lost weight because I was throwing up….
I got sicker then sick... and tried to cancel... got the run around... so I just ended up canceling my credit card... before any charges could be charged on it... thanks to reading these reviews...
I can’t believe Oprah is indorsing this product... someone should really let her know about all of this... I am not one to use pills… and the only reason why I tired it is because of Oprah...
DO NOT TRY THIS PRODUCT…
Sam C from MN
I was able to cancel before my 14 days but they still wanted to charge me 59.95 for my "free trial" sample. Upon pushing for information I asked if I could return my unused portion. and not get billed, I was told yes I could...but...my credit card would still be charged and then I would be refunded. Regardless, I will also dispute through my credit card company. Do not fall for this or any other "free trial" offers
Hi,
I too felt sick and tired. I have a colostomy and need to lose weight for a reversal op hence my taking the pills. They didn't give me energy or make me feel healthier at all.
They didn't help me lose weight either and the company is almost impossible to get hold of. I've had to put a hold on my credit card untill I have sorted it out so at least they won't get any more payments.
I've also sent the bottle back requesting a refund and cancellation of any further shipments. If any arrive at my door I just won't sign for them.
Kind regards,
Tracy in the UK
The same thing happened to me. I got the product, took it, got real sick from it and called and cancelled. I got the run around and extreme pressure from the salesperson. It was within the time frame of 14 days and I kept being pressured to give it a try. Finally, they said they cancelled my order and then low and behold I received another charge (without the merchandise) I might add and another 60.00 charge. I disputed this with my credit card company and then just today (1-15-09) I received 3 more bottles of this junk without any paperwork inside.
I spoke with Ann today and she SAID she cancelled the order and that no other cancellation was on my account, which is pure bull. She was nice enough to help me (or so I think). Just found out that they put another charge on my account. I am disputing this as well. I have this junk ready to be mailed back and I hope that it is finally said and done. Do not take if you have GI or gallbladder disease...it made me real sick.
I hope a class action suit is brought against them. This is a deceptive company and the 4.95 for just shipping is a lie.
I have more to write but I am running out of time.
Hope this helps.
I mapped the address you have been writing and it looks like it is just someones house