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Acai Berry Diet Pills / did'nt get free pills & got charged $88.55 for something I did not order

1 WI, United States Review updated:

I got into an add on the MSN Web Page on 4/12/09. It intrigued me as there was testimony from a customer from Cuba City, WI, the same town I was from. (however the name listed is not in the local phone book). The add was for Acai Berry Diet Pills and you could get a free 30 day supply for the cost of postage only. Against my better judgement, I gave my credit card #. I was billed $2.79 on 4/13 and to this date I have not received any merchandise of any kind. And I have not been able to locate that web site since then. Now on 4/24 there is a charge of $88.55 on my credit card statement. I have not ordered anything and I do not recall having a time limit on a committment to order any more merchandise. The day after I was on the website and fatefully committed my identification, I received three phone call soliciting other merchandise and they said they had gotten my name and phone # from Acai Berry. I made it quite clear to them that I did not want my name passed onto any other merchants. First time I have ever been so careless on the internet...

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Comments

Ji
  29th of Dec, 2008
0 Votes
Acai Berry Diet Pills - Unauthorized charges
WACAIBERRY
Florida
United States
Phone: 866-938-4832

My daughter ordered a free trial order of these pills... we had to pay the $5.95 shipping/handling. We never ordered any more pills. The company keeps charging my credit card $88 and $94, within 5 days of each other. I tried calling the company phone number, which gives a recording for a website, which goes nowhere. I tried calling the number on the insert, and it just disconnects after ringing. This is a fictitious company who is ripping the public off... and getting away with it. The web-site I went to lists NUMEROUS entries of the exact same problem, and even the exact same charges to others credit cards. I am calling the better business bureau next. I have since had to put a suspension on my credit card and deal with this crap on my own. It's not right!

Ol
  29th of Dec, 2008
0 Votes

The same thing is happening to me so I filled a complant with the Attorney General, waiting to here from them? Olivia oliviale@comcast.net

Ca
  28th of Jan, 2009
0 Votes
Acai Berry Diet Pills - unauthorized deduction from my account
fwm labatories
Florida
United States

I ordered a free trial of Acai Diet pills and then $87.13 was taken from my debit account. on 12/2 and then agin on 12/19. I called on 12/3 and was told it would take 7-10 daysfor a credit. . It was not credited back to my account till 12/25. I am still waiting for the second payment to be put back into my account. I have made 8 phone calls regarding this problem and all I ever get from the represntative is that she will forward my concern to there billing department. I do not have $87.13 to put out on diet pills. I told the person on the phone that I didn't receive any other pills other than the free sample and that it bothered my stomach and wanted to cancel. Now the one phone number I have is disconnected and the other # I have constantly says the mail box is full and not accepting any other calls. I would appreciate it if someone can help me with this problem. The last time I called I asked to speak to a supervisior and waited on the phone for 30 minutes. When the person got back on he told me I will still have to wait and when I complained he just put me back on hold.

Thank You
Cathy Harland

Ca
  28th of Jan, 2009
0 Votes

I ordered a free sample of Acai Berry, I was then charged 2 payments of $87.13 on 12/2 and 12/19. I called on 12/3 and cancelled. I was told it would take 7-10 business days for my refund. I received one credit of $87.13 on 12/25. I am still waiting for the second refund. I have made at least 12 phone calls about this and all I ever hear is that they will forward my concerns to there billing dept. Now the number that I have is disconnected. The other # constantly says the mailbox is full and not accepting new messages. I need to get this money back into my account. I don't have that kind of money on diet pills.

Cathy Harland

Cm
  11th of Feb, 2009
0 Votes
AcaiBerryDiet - Unauthorized charges
ACAI BERRY
United States

An unauthorized debit has been taken out of my account. I was charged for shipping, then it came out for the month however the deal is supposed to work and now it has been taken out again leaving my account in the negative. I do not wish to receive this product ever again and want my money back...

Br
  27th of Feb, 2009
0 Votes
Acai Berry Diet Pills - Charges on my debit card without notice
3112 South 19 St.
Sheboygan
Wisconsin
United States
Phone: 920-377-0663

I wanted to try out the Acai Berry Diet Pills FREE TRIAL. I only had to pay the shipping and handeling charge of 3.95 dollars. I then got charged the next month for 87.00 dollars, making my account go negetive. I tried to cancel my order and called all the numbers that were listed. But, no one could seem to pick up their phones. I tried talking to someone on a chat about cancelling my order also, they're too dumb to understand anything I was saying. I was told to check my email account for a verification code. I checked both of my emails and there were NO verification codes listed. All I want to do is cancel my order so I don't get charged anymore. I do not have the money to keep getting over charged for diet pills that don't even work.

Qu
  21st of Apr, 2009
0 Votes
Acai Berry Diet Pills - Not being able to cancel subscription
United States

I order a free trial of the Acai Berry Diet pills, which was only 15 pills. They said you had to call within 14 days to cancel subscription or they would automatically mail out a new month's supply and charge the debit card you have on file $89 a month. I called the 800 number they had listed on their website, which was same one listed on my debit card statement. I couldn't get through during normal business hours, the line was always busy. I was unable cancel my subscription and therefore had to cancel my debit card so I would not automatically get sent a new months supply and be charged $89.

Ak
  25th of Apr, 2009
0 Votes

I cannot stress this enough...

NEVER EVER purchase anything online unless YOU are the pursuer.
Do not click ads on any website, no matter how well you trust that website.

YAHOO! recently had a McDonalds advertisement that was a fraud, and it ended up costing consumers over half a million dollars. NEVER click on pop-up ads or banners.

Advertising companies that are only after your money, like the Acai Berry company, are able to use your IP address to determine where you live. They then use that information to make you believe somebody in your hometown uses the product. Companies also claim that Oprah or other celebrities endorse the product. NOT TRUE.

I'm sorry you had to learn the hard way. Just be glad it wasn't a larger amount. I suggest you close your account and cancel that credit card as soon as possible. You are going to lose more money the longer you wait.

Ak
  25th of Apr, 2009
0 Votes

I suggest you close your account and cancel that credit card as soon as possible. You are going to lose more money the longer you wait.

Ma
  4th of May, 2009
0 Votes

Has anyone reported them to the BBB?

Ma
  4th of May, 2009
0 Votes

Has anyone reported these people to the BBB? I just got off the phone cancelling my supposed subscription. I do not recall reading that they were going to charge me 87.13 if I did not cancel within 15 days. Did anyone get paper work with their order or just the bottle in a bubble wrap package. It came with not instructions to cancel or where to call... NOTHING!

Ca
  4th of May, 2009
0 Votes

What number do I need to call to cancel this? I'm calling from UK. Please help me! I have also canceld my creditcard account because of this fraud.

Sh
  8th of May, 2009
0 Votes

I also never received my free pills AND they charged my credit card for a month supply and I never received those also. This was done via an emial I received. This company is a big rip-off and I would not recommend this product to anyone. After my credit card company contacted them they still refused to credit the amount back to my credit card and I have yet to receive the product after over 2 months. I have had to cancel this credit card. Isn't there something that can be done?

Sharon Williams

Ls
  9th of Nov, 2009
0 Votes
Acai Berry Diet Pills - Unauthorized charges
Linda Srygley
Christiansburg
Virginia
United States

I ordered a free sample and paid the shipping of $4.95 and received the bottle of Acai Berry diet pills. THat was all I ordered and now on 10/26/09 my bank shows a charge of $79.95 for what I do not know. I have received nothing for this charge and did not authorize it. How do I get this straightened...

Mr
  9th of Nov, 2009
0 Votes

I have been charged as well feel ripped off . This is awful they can get away with this !

Ja
  2nd of Mar, 2010
0 Votes
Acai Berry Diet Pills - This illegal web site comes up in Google Alerts with our company's name
American Fibromyalgai Syndrom Association (AFSA)
Tucson
Arizona
United States
Phone: 520-733-1570
afsafund.org

3/1/2010
Google Web Alert for: "American Fibromyalgia Syndrome Association"

¤¤ Pure Acai Berry Diet Pills 1500 mg ° 100% Pure Acai - No ...
Kristin Thorson, editor of the Fibromyalgia Network and President of the American Fibromyalgia Syndrome Association Women's Symptom's is designed to help ...

https://www.complaintsboard.com/new_complaint/

We hate being linked to this totally illegal website. It happens often with other awful sites and we don't want our donors (we area 501(c)3) thinking we promote these lying claims, etc. Am I complaining up a tree or is there an entity to complain to?

Janis Leibold
janis@fmnetnews.com

Cl
  29th of Oct, 2010
0 Votes

I was charged on my credit card four times: 39.95, 4.97, 2.97, and 87.47... I have received the refund for 4.97 and 2.97 but the other two charges are still in my credit card's statement!!... I dispute these charges and every time that I call them they said that they will refund me in 3 to 5 bussines days... its been already more than two months trying to get the refunds!!! :((( I'm really mad!! I want to call the billing department but I can't find their phone number!!

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