acai berry detox/life cleanse / Free Trial scam
Ok, so I wish I found this website before I ordered. I was in need of an enery boost and weight loss product, so I stumbled on thie website where the lady lost 30 pounds by using 2 different products. I ordered the 30 free trail of each for $3.95. I received it a few days later along with a phone call from a customer service representative stating that if I did not like it then I can call with in 30 days to cancel my order. I called two weeks later (6/19) and was informed that I had to call within 15 days, so I was too late. While I was on the phone, I checked my bank account and found that I was already charged $87.13 for each product already. Needless to say that I was getting upset. I asked for a supervisor and he stated that he put in for an expidited refund and I should see it in about 1 week. It is now 7/6 and have yet to see anything. So after getting over the flu, I called again. And now they said that in order to receive my refund I have to send the product back to get the refund. Not only that, but I can only send one back at a time, hope to get my refund. Call again get another RMA # and send the other one back. This is BS. Please do not fall into this scam. I will probably never see my money. I am filing a cmplaint with the BBb.