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Acai Berry Detox / acai berry scam

1 3007 Greene StreetHollywood, FL, United States Review updated:
Contact information:
Phone: 866-949--138

I was charged the first month only 4 days after receiving the trial that I paid $2.00 for. I have now been charged $87.13 and an "International Fee" of $2.61 for a total rip-off of $91.74. I am in the U.S. so this does not make sense. I had printed off the Refund and Exchange Polcy from the site when I ordered the trial sample. The Policy states that you have "14 days from the date the product was originally shipped to you for a FULL refund". The Customer Representative told me the policy is 14 days from the date I ordered the trial. They refused to acknowledge what I had printed out in front of me.

This is a total rip-off and I hope people stop making money for these crooks.

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Comments

  • Ma
      11th of Oct, 2008
    0 Votes
    AcaiBerry - charging my credit card when not product has been ordered
    central coast nutra
    145 S. State
    Pewamo
    Michigan
    United States
    Phone: 989-383-4030

    In August of this year, I heard about this product to help cleanse the system, I was offered a bottle to try for free. I was then offered a rate of 1.95 for shipping and handling. I gave my credit card information and was then sent a bottle of the aciaberry cleanse, plus a bottle of hodia water, and some hodia gum which I did not order. I was charged $41.85 on my credit card. I called but you can never get ahold of a person to speak too. I left a message and no one has returned my call. I then discover that the have also charged on card card an additional $39.95 in the month of September, and an addtional 44.90 on October 3. I am very upset about this. I have never given them permission to charge my account for addtional products that I have never ordered, or received. This is a huge scam and rip off, do not order this product or give you charge card information to this company...

  • Do
      16th of Oct, 2008
    0 Votes

    I orderd a free sample of acai pure and recieved hodia puroducts
    instead, for $49.00 I sent an email after a runaround on the phone. could not resolve it then they biled me again. Central Coast Nutraceuticals they suck what a rip off.

  • Ka
      2nd of Feb, 2009
    0 Votes
    Acai Berry Detox - Misrepresentation
    FWM Laboratories
    2040 NE 163 St, Ste 305
    North Miami Beach
    Florida
    United States
    Phone: 1-866-949-0138
    acaiberrydetox.com

    What a scam! I ordered the product on January 5, 2009. It was postmarked 1-12-09 but I did not receive it until 1-17-09. I thought that the 14 days would be calculated from the date postmarked. However, I noticed an $87.13 charge on my account dated the 19th. They had started the countdown on the day I ordered the product. I called furious, explaining that I should have 14 days from the postmark, therefore, have until the 26th to cancel my membership. I further explained that it was ridiculous to expect me to see any results in two days. Which is all the time I had from the time I received it on the 17th until they charged me on the 19th. I was told that someone would be contacting me via e-mail from the refund department. I haven't seen anything yet, but will continue to call and demand my money!

  • Ma
      13th of Feb, 2009
    0 Votes

    I too was charged for 2nd bottle, not understanding that when you order you are in a trial and that bottles of this stuff will continue to come monthly and your credit or debit card will be charged 87.13 each time...I called when I saw this complaint on line..Well needless to say nothing was done until I called my bank and called another # that they gave to me to get cancelled, always make sure you get a confirmation # from them before you get off the phone...This is a major scam...Watch out... Call this # to cancel 866-635-2312

  • Bo
      24th of Mar, 2009
    0 Votes

    As with so many other ripped off consumers, I'ved been trying to get my 30 day cancelation refund & all I'm told is it takes 2/3 days to process I've called them 4 times & always talk to someone new who gives me the same old story.I've even kept track of the dates, times & the people I talked to. Sad thing about this is my Bank (Sovereign) payed them not once but 3 times even thou I disputed it . Now my bank wants 3 overlimit charges plus late fees . Funny thing about this my account only had $4.00 in it after shipping and handling, a bank that I HAD accounts in for 9years. NO MORE Sovereign! If there is a Lawyer out there that would represent all of us suckers PLEASE MAKE UR SELF KNOWN I' m sure everyone like to join in & see JUSTICE SERVED.
    signed Bob- Scamed

  • Ro
      24th of Apr, 2009
    0 Votes
    Acai Berry Detox - robbery/scam
    fwm laboratories
    United States
    Phone: 18668336706

    I ordered a sample for the fee of $3.95 for s&h. Iread the terms that you had two weeks to try product. You needed to notify of cancelling at this time. After two weeks I still had not received my sample. When I called to find out where my sample was, all they could do was give some excuss that was a delay is shipping. The rep then asked if I wanted to cancel, I replied yes because I don't want to pay for anything I have not received. I find out the next day they charged my account $87.13. I called back spoke to a rep who said she would expidite my refund, 3-5 days. I still have no product to try never did receive one. I wait and no return to my account. I call back ask for a supervisor, I was put on hold for over 1&1/2 hours with nobody to pick up. I then call my bank, they help to try to resolve with no luck. I call this company two more times each time told it's in process 3-5 days. This whole ordeal has been of a span of three months and 8 days. This company steals your money and send you nothing, and then they lie to you.

  • Of
      28th of May, 2009
    0 Votes

    The same people sell teeth whiteting stuff, now they sell stuff for loosing weight.
    How to recognize that it is the same scam:
    Here r RED FLAGS for YOU!

    1) Free Trial offers, always limited. Sounds too Good!
    2)Ad blogs, cheap websites with one page, where you can get only TRIAL, but never see actual product, prices for actual product. There r no more pages about the product, only FREE TRIAL PAGE!
    3)Ad blogs with some woman (Mary, Kathy etc) that lives ALWAYS in your state, county, city, have children and wonderfull husband :) Yep, this is a catch for you. Do not be scamed, that's just a script that recognize your IP and change the location of author of magic blog, depends on where you live (ip)
    4) Always READ terms and conditions, if the price is 79, 87$ or so on, and terms say that you will BE AUTOMATICALLY charged, then yes - you are dealing with scammers. Normal websites always let you know, that you are involved in automatic charges with you credit card, and do not hide all info in T&C with fine print in it.
    5) Always check google reviews about anything u r about to purchase online
    That's it.
    Ofeliya

  • Lb
      22nd of Jul, 2009
    0 Votes

    I received a new shipment of acai berry detox without ordering. I recorded my conversation with the sales person and told her, I read the find print but stated I did not want anymore bottles sent to me or charged on my credit card. She said that was fine. I also told her, if I did receive another bottle, this is called credit card fraud. Told her this was recorded.

    Today I called and repeated above. Said I should have read fine print. I did. I did not authorize this shipment nor charges on my credit card. Spoke with my doctor and he said the side effects are different on everyone. That I should throw away my sample.

    I want my name removed from their system and I have notifed Amer. Express of this.
    L. Bramanti

  • Gi
      3rd of Aug, 2009
    0 Votes

    It is a rip off. While the product may be good, you can get the same thing at Sam's Club for a lot less anxiety. They have charged my credit card also without my authorization. I have called and could not get anyone to talk to me after 20 minutes on hold (ignore). Went on line to cancel my account as their voice directory suggested, when I did I could not get a confiirmation it was completed, doubt it was. Then when I tried to log back on to verify the cancellation myself the website would not recognize my login. Business does not have to be conducted this way. Wish I could have found this before I went through all the hassle. I like the Acai Berry extract, it does take your appetite away and gives me energy but because it is loaded with caffine. Go to your local Sam's Club, same product much cheaper.

  • Sm
      20th of Aug, 2009
    0 Votes

    I cancelled order before products shipped. The company sent the products anyway. I cannot get in touch with anyone to obtain a return authorization.

  • Bs
      25th of Aug, 2009
    0 Votes

    Ordered "free trial" samples of Acai Berry Detox, agreeing I would be charged for shipping ONLY.
    I was notified by my credit card company that charges were attempted without my permission on 8/4 for $87.13 and $83.18 on 8/20/09.
    When I attempted to cancel charges and received a confirmation number, I was disconnected, refused a confirmation number for cancellation and transferred 4 times before being disconnected.
    SCAM ARTISTS!!

  • Mi
      25th of Aug, 2009
    0 Votes

    SCAM!!! RIPOFF!!! I WAS SUPPOSE TO GET A FREE TRIAL FOR 99CENTS WHICH THEY DID SEND ME 3 DAYS AFTER I GOT THE BOTTLE THEY BILLED MY BANK CARD $87.13 I DID NOT GIVE THEM PERMITTION FOR THIS THEY SAY IF I SPEND MORE MONEY TO SHIP THEM BACK THEIR BOTTLE THEY WILL THEN IN TURN REFUND ME I GUESS I WILL SPEND EXTRA AND MAKE THEM SIGN FOR IT BECAUSE IF YOU READ IN THE TERMS IF IT'S LOST THEY WILL NOT REFUND YOU. I WOULD BET BY READING ON HERE THAT THEY WONT REFUND ME ANYWAY.

  • Bg
      13th of Sep, 2009
    0 Votes
    Acai Berry Detox - ordered trial and was charged for product
    UTHIHEALTHPRODUCT
    Troy
    Virginia
    United States

    I wish I had seen this website first as I see multiple complaints. I ordered a trial offer, based on watching Oprah on this product and did not expect or know that my credit card would be charged $87.13 and combine that with a similar charge for a colon cleanse that I declined from the trial offer, andothe 83, 90!!! Had to immediately close the visa account and ??? still resonsible for these charges!! stupid. and does not feel fair. Hope all who read this are warned!!!

  • Je
      27th of Sep, 2009
    0 Votes

    I also tried to obtain what they call a free trial offer of the Acai Berry Detox, but you are also told that you need to get the free trial of a colon cleansze product and within 15 days of the order you will be charge a full price for amembership. you are promised dekivery in a few days which is not true. Then the next day before i even received the product I was called by different phone numbers wanting to sell other things and enter me into a trip to Cancun. I immediately mcalled and could not get them for hours. I fianlly got in and help the phone for almost and hour. I was told my membership was canceled and lets hope so. This seems to be a terrible scam and they need to stop. I guess we all have gotten too desperate to belive this weight loss crap and got hooked in. Hopefully mr orders where cancelled. They set my up as two seperate orders. I was supposed to get it for 99 cents, but then I was charged a penny out of my account for international shipment????? Don't know what that is, but I got the proof of the charge. They are not shipping it to us international!

  • Ch
      27th of Sep, 2009
    0 Votes

    You realized too late that it was, indeed, a scam. ACAI BERRY DETOX is a VERY WELL KNOWN SCAM!

    There are NO legitimate loan or finance companies advertising on the internet, TV or RADIO!
    When they want you to WIRE the cash to Canada or some other country, it's a SCAM because money sent this way is not traceable nor recoverable!

    Doesn't anybody ever take the time to Google search a company BEFORE giving out their personal credit info?

    I can't believe how gullible people are these days. It's almost like they were born YESTERDAY, with the intelligence of a baby. You cannot trust ANYTHING OPRAH, Tom Bosley, Rachael Ray, or anybody else advertises! That, sadly, is a fact of life these days.

    DO NOT believe ANYTHING, ANYBODY says or recommends about ANY product or service, on ANY website, on ANY TV or RADIO program or COMMERCIAL. The infomercials you see on TV are the WORST SCAMS ever, They will SCAM you for THOUSANDS of dollars, if you are dumb enough to fall for their GET RICH QUICK lies!

    The PHONY BALONY NAMES these companies use just scream SCAM but apparently some of you STILL can't hear it !!!
    There is NO magic pill for anything!

    Many of these SCAM companies are not based in the USA, but you don't usually know that when you order. SO DON'T ORDER!
    Once you give them your credit info, it is then TOO LATE to change your mind, even if you TELL them you do NOT want to order before you hang up or get off the website! The "free Trial" STARTS the DAY YOU CALL TO ORDER their crap...Not when you RECEIVE the product. They delay shipping it to you so your "FREE TRIAL" has expired BEFORE you even receive their SCAM product. then they start charging your card anything they want because, technically, YOU GAVE THEM PERMISSION TO CHARGE ANYTHING THEY WANT! ALL the "FREE TRIALS, just pay S & H" is set up this exact same way, No matter which products or guarantees or testimonials they may tell you about.

    This DAZZLE WHITE, Reg cure/ safe cart, Power Colon Cleanse, Erase Credit Card Debt, Colon Cleanse 3000, RezXtra, VIV3 ACAI life CLEANSE, GOOGLE FORTUNE, ACAI BURN, ACAI BERRY BREEZE, GRANT WEALTH KIT, Dr. FLORAS COLON CLEANSE, GRANTS 360.com, Acai Advance, ACAI BERRY DETOX, Google Biz Kit, ACAI BERRY MAX, Nature Cleanse, Pure Resv, Maxaciburn, WY YI tea, HealthRezV, All the free money GRANTS sites, colon cleanse, Miracle Beauty Creams, get rich quick, Tax Settlement claims and buy houses for $300.00, pennies on the dollar, mortgage refinance, Mortgage Modification, Weight Loss, Gold buyers, Payday Loans, Penis Enhancements, Dating sites, Auto Insurance (US Fidelis & others), credit card relief, and all the "free trials, just pay shipping", are ALL SCAMS to get your credit information. They will promise or Guarantee you anything it takes to get your credit information!

    ALL of the so-called GOOGLE ADS are a complete SCAM, No matter which website you saw it on, Do not believe any so-called testimonial, they are 100% FAKE, PLAYED BY actors. If you don't BELIEVE ME, try one or two on this very Complaints Board page, I dare you!!!

    Please read the TERMS OF SERVICE of ANY product carefully before ordering ANYTHING. Stay safe …DON’T order anything from the internet, TV or RADIO. Most of the time, you can't read this until you have given them your credit information and by this time, it's too late! If they want to put you on a recurring monthly charge, or sign you up with some other "FREE TRIAL", STAY AWAY at all costs.

    These recurring monthly charges are hard to win against your credit card and banks because they will argue that you AGREED to the charges. The Scammers KNOW that, also. Your only recourse is to claim that your card(s) were lost and do it THAT DAY, don't wait!

    We are a nation of naive, trusting people thinking we are about to get something for nothing or near nothing.
    All we have to do is freely give our credit information to a voice on the phone we can BARELY understand, or worse, to a scam website we never heard of before. We give out information to them that we would NOT give to our most trusted BEST FRIEND. It's no wonder America and Americans are going to HELL in a hand basket.

    NEVER, EVER RESPOND TO ANY INTERNET AD, TV OR RADIO AD, NO MATTER WHAT THEY PROMISE OR GUARANTEE and no matter which program or website you saw or heard it on. They are all lies. The so-called testimonials are paid actors, NOT REAL, ACTUAL TESTIMONIALS. Their Guarantees are worthless, they mean absolutely nothing.
    Do you REALLY think they would allow a negative testimonial in their commercial?

    Has it ever OCCURRED to you people to try to get these goods or services LOCALLY first? And if you CAN'T get it LOCALLY, you DON'T REALLY need it.

    It looks like almost all the companies, anymore, are getting on the SCAM bandwagon, (Price line, Pro Flowers, SMC, Hotels.com, a lot of the major banks) except possibly the LOCAL ones.

  • Ac
      15th of Oct, 2009
    0 Votes

    I SAW THIS ON GOOD MORNING AMERICA AND THOUGHT IT WAS LEGIT ITS THE BIGGEST RIP OFF IT DOES NOT WORK I ORDERED THE TRIAL OFFER FOR 99 CENTS A FEW WEEKS LATER I RECEIVED A DEBIT ON MY DEBIT CARD FOR $86.42 FOR AN ORDER THAT I DID NOT ORDER THIS WAS SUPPOSE TO BE A TRIAL OFFER ONLY ONE TIME THEY DON'T TELL YOU IT CONTINUES AND IT UP TO YOU TO CANCEL AND THEY NOW HAVE YOUR CARD NUMBER SO THEY CHARGE WHAT EVER THEY WANT I WILL BE FILING FRAUD CHARGES ON THEM TOMORROW WITH MY BANK AND CANCEL THE CHARGE PLEASE DO NOT ORDER FROM THEM THEY ARETHE BIGGEST RIP OFF BUYER BEWARE I WILL LEARN FROM THIS THAT YOU CAN'T TRUST THESE EVEN WHEN THEY ON GOOD MORNING AMERICA

  • Sh
      16th of Oct, 2009
    0 Votes

    I too have been ripped off by Acai Berry & Dazzle White. They keep changing their name and charging my credit card. This will be the end of internet shopping for me. Is there no honesty left in this world.

  • Ly
      29th of Oct, 2009
    0 Votes

    I also thought I was getting a free sample for the postage price. My credit card has been charged $167.00 and i have received 2 more bottles of tablets in the last 2 days. I have cancelled my card so they cant charge me anymore but I guess I will have to pay the money I owe...
    Lyn
    New Zealand

  • Be
      30th of Oct, 2009
    0 Votes
    Acai Berry Detox - didn't subscribe to this at all
    Acai Berry Detox
    Erath
    Louisiana
    United States

    I did not subscribe are use this money edge for nothing I have received my bank statement today and saw where you guys have taken 2 payments of $19.80 twice on 10/19/09.How did you get my account number?I want my money put back into my account.I live on a fixed income of $674.00 a month that SSI cause I'm this disabled.you've cause me a overdraft in my account.I don't have no need and can't afford this at all.This is fraud.If a get anything like this it's in my spam.Could you please credit my account.I'm not interested in money edge.Thank You. Betty

  • Je
      4th of Nov, 2009
    0 Votes
    Acai Berry Detox - Charged $86.00 before 30-day trial has expired
    OBerry
    3007 Greene St.
    Hollywood
    Florida
    United States
    Phone: 866-949-0138

    I authorized a $1.99 charge on my credit card for shipping and handling on a bottle of Acai Berry Detox. Before I even received my free trial bottle, $86 was charged to my card. When you place your order you are told you have 30 days to cancel your Acai Berry
    Detox membership or another bottle would be shipped to you and your credit card charged accordingly. I waited over two weeks to receive my free trial bottle. The unexpected charge of $86 occurred approximately two weeks from the date of my order. The order contained no invoice or packing slip--only instructions on how to use the pills.

    This company does business in an unethical way and deliberately dupes unsuspecting customers. One expects to receive the bottle in a timely manner so one can cancel before a rather large charge appears on one's credit card. You don't have the chance to actually use the product before the end of the trial period.. Having your credit card charged before you even receive a product seems to contradict the company’s stated policies and they should not be allowed to conduct business in this manner.

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