ACAI BERRY (DETOX) / UNAUTHORIZED CHARGES!!
OK I ORDERED ACAI BERRY ON JULY 15 on a link on a website for rachel ray it was available for $99 cents i came across a bunch of reviews talking about this product so i got alarmed and i tried to cancel that same day they told me i needed to wait 24 hours for it to show up on their system then i called back 24 hours later and i could not get ahold of anybody on the # that was on the order form thing then i called like 4 other times and no luck so i called the automated system for their company and then its asked for the credit card number for the order and then i canceled i called back 2 make sure and shure enough it told me no future shipment of the product would arrive and no charges on my visa would happen anymore just the 99 cents right so then i was redirected to myordersupport.com so i entered my info like my email address and zip code and it said an option to cancel account so i canceled the i did the process again to make sure and it said my info was not found wich i tought maybe meant it was taken care of it was ultimately cancelled... but now i saw a transaction on my credit card for $86.41 which i didnt authorize so i called the customer service wich took about 30 minutes to answer then i finally got through and spoke to someone foreign sounding maybe oriental, and tried to explain what happened this person became saucy with me and i began to yell at her because she wanted to get her point across that it was a 15 day trial and i did not cancel within that trial period so i told her i did cancel several times and she basically called me a liar! so i asked to talk to her manager or supervisor and she said he was busy with another customer but i could be put on hold in line for him and the she hung up on me so i called back and talked to someone else and it was the same b.s with another foreign girl and she basically again also became saucy with me so she basically said to bad NO REFUNDS thanks for the FREE MONEY!!! I THOUGHT TO MYSELF this is SO EFEN MESSED UP so i told her off .. and was really upset so i called my bank and they very helpfully redirected ME TO THE FRAUD & CLAIMS DEPARTMENT. and i told her the whole story and that i NEVER gave the my authorization to make any further transactions that went beyond those 99 cents and that they basically made a fraudulent process with me so they VERY HAPPILY CREDITED MY MONEYS. BACK INTO MY ACCOUNT AND BLOCKED MY CARD AND WILL BE ISSUING ME A NEW CARD SO THEY WONT BE ABLE TO MAKE ANY MORE CHARGES wich they would have. anyways but they will get stiffed and MY BANK WILL BE MAKING A FULL INVESTIGATION ON THESE CHARGES. AND THIS COMPANY SO THATS MY STORY AND ADVISE 2 YOU I HOPE THIS IS HELPFULL. I LEARNED MY LESSON WELL BUYERS BEWARE!!