Acai Berry review: Cancel order 822

OPRAH PLEASE HELP!

It's all a scam and they can't even speak fluently which only intensifies my anger. These creeps took me for $86.42 x 2. They say I can get a refund when I return the shipment. I HAVE NOT GOTTEN A SHIPMENT. It's a freaking circus dealing with these people. I'm all for shutting these jerks down. The people I've spoken with are out of Hollywood Florida, but the bank says the charges are coming from the country Cyprus.

These people will not stop just to let you know right now. I really suggest you to report your mom's credit card stolen so you can cancel that card and get a new credit card with a new credit card number. this is the only solution there is that I found.

I am having the same trouble as everyone else. I had a $87.13 charge to my bank card on Aug. 19, 2009 from CLEANSEGOLD that was an unauthorized charge. I called the number on the statement, but never talked to anyone...was on hold for so long. So I went to my bank the day of the charge, but all they told me to do was to call the number to cancel. I decided to cancel my bank card to see if that works. But now I see that didn't work. I am glad that I check my bank account online on a regular basis. As of today, I have 3 more charges to my bank account that wasn't through that bank card. One is for $79.95, the others are for $1.95, and $2.00 dated Sept. 2, 2009 and it says pre-authorized to TOPHLTHLINK...whoever that is. I had also just went to that www.myordersupport.com. I clicked on the live chat, and tried to send a message. But I received a message in my email that it was undeliverable. I am also finding that all the phone numbers to call go to the same recording.
I also just went to the Better Business Bureau website. I typed Cleanse Gold in the business section, but I get no results. I also tried all the phone numbers that I had, but still no luck. This is driving me nuts! I am on unemployment, so I can't afford to have all these charges for something I didn't buy. I am about ready to close my bank account over this mess! ladyridr@sbcglobal.net

I've been burned on this same issue. I in fact called 3 days after ordering the trial for akai berry and told them to cancel any future orders as I know how some of these firms operate.
Also sent email. Took numerous calls to get through. I did not receive any order after the trial so thought I was home safe but sure enough, billed $86.42 on my credit card from Cleanse Gold
Somehow these crooks need to be stopped and not only refund to all customers defrauded but hit with a hefty fine. Canthe attorney genral for New Jersey be contacted or is there a consumer complaint division in New Jersey - seems t=like that would be the quickest and most effective action
gg4519@swbell.net

I havew been scammed by the so called free trial products, just pay postage. Once they have your credit card number they keep sending the products and charging very high fee for an item I did not intend to reorder.
I was fortunate, my bank did inquire and removed the charge,
A TIP i received from mu jcredit card company, change your credit card acount so its not avaible to unwanted reorder charges.

im in the same boat, i call alot of times after 35 minutes of being on hold i finally got ahold of somone to tell them to cancel my order and they would not, they said i had to be sitting at my computer to cancel but would not give me the web site where to do so?

I encourage everyone that has become a victim of this scam to file a complaint with the Better Business Bureau: www.bbb.org . There has been a lot of people that have been caught in this scam. I tried to cancel my order before I even received it when I heard about other peoples compaints. They refused and sent the product anyway. I returned unopened as soon as I go it. I never was able to contact another person after that. My only solution was to cancel my credit card before they could charge it anymore.

I also ordered the ACAI BERRY diet pills and should have only been billed s&h for .99 but when the credit card came I was billed for 86.42. Believe me I will never order anything from the internet again. It seems like this happens every time someone orders anything. I should have read the complaints before I even ordered. So, I am going to try to get a credit back and hope I will be able to. But I sure did learn a lesson, never order untill you check the company out first.

I got ripped for close to 375.00 they charged my bank account, from 4 different companies, and i couldn't get a hold of anyone from the 4 numbers they listed on my bank account. I never recieved the item and once i tried again after 4 hours finally got a hold of someone. they stated that once i recieved them to send them back and i'd get a refund. Never recieved it so i can't send it back, so now i'm fighting with them and my bank is going after them as well. I tried Accessing the BBB but it wasn't coming up? anyone else have any luck? thanks

PEOPLE PLEASE LISTEN AND PAY ATTENTION: THERE IS NO SILVER BULLET ON THE INTERNET FOR THE THINGS THAT AIL YOU ! THERE ARE ONLY PEOPLE WITH THE ABILITY TO JUMP ON YOUR PSYCHOLOGICAL BAND WAGON AND GIVE YOU ANYTHING YOUR LITTLE HEART BELIEVES! STOP GIVING THEM YOUR MONEY! WISE UP AND TAKE A LESSON FROM ALL THE OTHER GULLIBLES: RUN!

I actually ordered a trial a 30 day supply but I ended up cancelling the membership because they only give you 14 days to cancel. I only got billed for the shipping with no addtl cost. I e-mailed them in I received a prompt response informing me that it was cancelled. Make sure you read the fine print ladies and gentleman. This is what I did to ensure that I would not be bill $74.95.

I just got charged $ 87.13 and $ 39.95to my credit card for a product that i did not even get to try. According the company I placed the order on Aug 7th and the free 15 day trial period ends on Aug 22nd.
They themselves confirmed that I got delivery of the product from USPS on Aug 24th 2009. How am I supposed to try out a product if I got it 2 days after the trial period ends. I called them to complain, but they kept reading out their terms and conditions, the SUpervisor James, yelled at me and hungup. When i called back, I spoke the agent Maggie, who now said she is the Supersviser and that James is not in today (I just spoke to him just 10 mins ago!) and when I asked for her supersvisor, she said that he is out of town.
I want to take legal action against this company.

I just want my money back...I can't afford anything now...

Unfortunately i have fallen victim to the same mob, they have managed to fleece me for over $320 au so far. Even today, a week after cancelling my card, they are attempting to take more money, as it was dated the day before cancellation.

I you have become a victim, it is very important to contact your bank within 60days.

I initially dealt with Viv3 and MAXACAIBURNCOM for the free samples which i did receive, and only paying postage, but since then these following company names have been taking money from my account NATUREBERRY, FOCUSCLEANSE and NUTRITIONALSUPP

My bank is trying everything they can.
Be very careful!

hi my neme is dorothy from tallulah la. and i have the same problem of being charged for this product. i cant seem to get any one on the phone, i always here some one and then it cuts off.i believe its a complete ripp off to us not so finacialy stableld people to be frauded like this. some one should file a suit against them. my charges so far as of this day 8-24-09 is only 39.95 and hopefuly my bank can go ahead and help me, but i may have to shredd my credict card.

http://www.trenton.bbb.org/Find-Business-Reviews/

go this website type in CLEANSE GOLD FOR BUSINESS..

it comes up, file a complaint.

state at the end you want a refund!

Trust me - I have learned my lesson. I will never order from any of these places again. I tool almost an act of Congress to get this over with.

I am on the phone with CLeanseGold as I am typing this message. They all from India and have a very heavy accent. They are saying that I need to return the product to receive a refund. My credit card was charged for $86.42. The bank does not want to refund it; they are saying I have to deal with the merchant. This company has to be sued for sure. They told me that the President of the company is Berry Folgers. I was also told that they don't have managers just supervisors. Well, good luck to all of you who is trying to recieve money back!

Tried the live chat option, but it wouldn't register me, so that was a dud for me. I will have to call. With all of these complaints, you would think the company would turn tail and run.

My credit card co. contacted me because they were concerned about the foreign transaction fees; thank goodness they are very quick to notify me about possible fraud.

I just got off the phone with a guy named Andy at there customer support center. I called [protected] and was surprised to get through in 5 minutes or so. I was charged $87.13 as well. Andy said that i can get my money back but i must send the shipment back to them once i received it in the mail. THe address i was given to send this package back is 3007 Greene Street, Hollywood, FL 33020. He said once they recieve the package back, they will refund me my money within 5 business days. I hope he is correct because i am very upset just like all of you are.

[protected]. This is the number I called today. Thank to this site I could not get through on any numbers on my credit card bill. I cancelled the account online but never got a cancelation number. I called this number and got a representative who me the number. I called my credit card company and gave the number. i also reported the company as well. I am not sure I can get money refunded, but I am trying.

The exact same thing happened to me. I ordered a trial. They called my home numerous times to confirm. I just got the order on Friday and today (Saturday) I got billed 87.00 three times! I am trying the number above but I am on indefinite hold.

Has anyone got anywhere in trying to cancel the Clease5000 or the CleanseGold products? I too ordered the "trial" of the Acai and Colon Clease and got billed several charges. I seem to have successfully canceled the Acai but I can not get anyone to answer any of the phone nubers I've tried on the Colon stuff...whatver the real name of the Colon Cleanse! Help! pwackerh@yahoo.com

I too got screwed on this TRIAL! My Visa card support was no help either! Visa said they could not block any charges from these people. I am livid! I agree we need to file a class action suit! pwackerh@yahoo.com

Try this number [protected] or you can cancel it and get a cancellation number with the only customer chat

go to the acai burn website and talk to customer online support. They will cancel it right then and there. You can also call [protected]

hey guys...

i found them listed under the BBB (Better Business Bureau) in Berlin, New Jersey under the name CleanseGold. I believe this is the company we are after. They have different numbers than advertised, but are in the vitamin and food supplement industry.

i put in my complaint. its up to you if you want to back me up against them.

http://www.trenton.bbb.org/Find-Business-Reviews/#middle-result

i just cancelled my card. my bank (wells fargo) says its all a scam and they are seeing alot of it. I only get paid once a month, and until next week, i was running low on funds, but since i have another credit card attached to my checking in case of accidental overdrafts, the thieves were able to take my money. i have the two 99 cent charges for what i ordered, then the two $87.13 unauthorized charges. i just shredded my card, and sent back the fax to report the unauthorized charge. i get to go to the local branch in the morning to get a new temp card until the other gets here in the mail. i feel sick. im not rich, and i think my hubby is gonna go bananas when i tell him how dumb i was. im really glad he has his own checking account right now, so we havent lost more. you may think your orders are cancelled, but the banker i talked to says the only way he has seen to ultimately fix the prob is to cancel your cards. class action suit? i'm in if anyone figures it out! dvilandre@yahoo.com

Go to https://www.myordersupport.com at the top right of the page there is a live chat option, choose it. I just cancelled my order through the live chat, it took about 5-8 minutes to do, very easy. You will have to tell them the last 4 degits of your credit card number. Have pen and paper ready to write down the agents name you chatted with and your cancellation order #'s Waiting to see if I get a refund.

I just got an e-mail from noreply stating that my credit card will credited the $39.95 on my next statement. I guess I'll just have wait and see if they really credit my account

could someone please give me a phone number to contact

could someone please give me a number to call as this has happened to me as well.

I also ordered for the free trial bottle and when I also got my credit card statement 83.13 was charged to my account plus 2.95 for a foreign transaction fee. My credit card co. notified me of possible fraud on my card that's when I noticed the charges. I never even received the first bottle. Notified company they gladly credited my account the 83.13 within 3 days. That same day I closed the account. The next day I received a bottle of Acai Berry, I called company the same day to get a RMA number to ship bottle back to them. Fortunately I got a delivery confirmation from post office. Make a long story short it has taken 6 wks and finally threating with the BBB and my attorney yesterday; today they said a refund was issued yesterday. I will check my credit card in 3 days to see. If not I will be back on the phone again. STAY AWAY FROM THIS COMPANY!

I am in the same boat. I was able to get through the ACAI Berry [protected]. I told them I was going to report them to the BBB and that I had not even received the pills. I managed to get them to give me a refund for the $88.00.

I am now going for Cleanse Gold. I will try the number someone posted on this site, but the number on the credit is [protected].

buyers beware rezxtra offers a trail for shipping only but when you recieve the product it does not tell you that if you don"t cancel right away you will be charged $87.00 for that bottle. you do not recieve another bottle for that price

i got ripped off too... same story. it looks to me that company is fwmlabs. i filed a complaint on cleanse gold on BBB and im gonna pursue it. let me know if a class action is filed! toreal4games@yahoo

I TOO GOT SCREWED BY CLEANSE GOLD.I AM SO PISSED OFF. I AGREE, WE SHOUD FILE A CLASS ACTION SUIT. I AM GOING TO CONTACT BBB.GOOD LUCK TO ALL

My complaint was with another company (ACAIBURN).  they did the same thing,   remember you get nothing free, they just get you hooked and start charging your credit card.  I even called to cancel.  They gave me a cancellation #, then I received another of 3 bottles, charging 250.71 to my card.  I called them today and they said they did not show that I had canceled.  This is all a scam, please read the fine print so this don't happen to you.

I still am not sure that they have given me credit on mr card.

Any comments on if I should do anything else on this?

I have had the same problem and have for over a week to get hold of someone. They keep you on hold forever. It is a rip off. We need to ubnite against these tactics.