I guess we are one of many that fell for the decption of this company. They did the same thing to me, I just cancelled my debit card.
I just tried to call them and there wait time was 86 minutes. When they first charged my account $44.85, I called them, it says the wait time was 26mins, I was on hold for almost an hour, they told me that I have to return the product but I have to open it because I need the order number and I have to call them back with it. I just say forget it. But now it's going to be war because they just charged my account another $39.95 (I cancelled card).
This is a scam because they know most people do not have the time and will go frustrated that the reason for this rediculous wait time.
By the way, Oprah did NOT endorse the product, I got fooled too and that's why I bought the product. After I was charged I went back to there website and there is a noe on there saying that Oprah is in no way affiliated with there product! Yup, a big scam!
What they do is send you the one you order for free but include 2 extra products for the charge of $39.95 + the shipping. I did uncheck these boxes to say that I don't need these products but they charged me anyway.