Aca Clearinghouse / CANCELLATION
I ordered a magazine for my daughter from one of their salespersons, going door to door trying to earn a free trip. The final price of the magazine was not the price that was quoted to me when I initially agreed to purchase the magazine for my daughter, as a matter of fact, it was quite higher. I went ahead and ordered the magazine, paying cash for it, which was marked on the receipt, however, after thinking about it in further detail, it angered me, the difference in the prices and I cancelled the subscription, within the three business days required on the receipt. Now, I have gotten notice from ACA, informing me if I do not send them a photocopy of my check with a paid endorsement stamp, they will continue to process my order and my daughter may expect delivery of her first magazine in the next 150 days. I have tried multiple times to contact them by phone and always reach a voice telling me their business hours and they are currently assisting other satisfied customers, well I am by far a satisfied customer and find it hard to believe that they are that busy, and if so, maybe they need to hire more operators to assist those customers. I can't understand how they want me to send them something that I do not have in order to cancel this subscription when it clearly states on the receipt that the order was paid with cash, I hope this complaint serves to stop someone else from making the same mistake that I have made.