I had the same thing happen I had to cancel my bank account
just call the number on your bank charge, they will cancel it.
they are aware they are doing something fraud because I could tell by his reaction, I told him it's on the internet the sneaky way they're doing business.
My bank credited me, I haven't yet heard of they did yet.
But I got my money back thru my bank. Then received 3 samples of the product not just one. They know they're guilty