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2.8 338 Reviews

Maruti Suzuki India / Maruti Udyog Complaints Summary

152 Resolved
186 Unresolved
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Maruti Suzuki India / Maruti Udyog reviews & complaints 338

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6:19 am EDT
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Maruti Suzuki India / Maruti Udyog manufacturing defect

SWIFT DEISEL VDI
I have bought a new swift deisel vdi from marui spectra motors and took delivery of the same on 30/06/09 but to my surprise just on the 7th day from the purchase and travelling a mere 150 km the hazard light started flickering automatically, I went to spectra motors borivali east and was told that its a problem with the EMC, there is water inside there and needs to be checked, on the next consequtive day i was told that there is a minute gap from which water is percolating inside from the wind screen and needs to be sealed the whole dash board was removed and the sealing process was done twice or thrice and i had to keep my car with them for 4 days from 08/07/09 to 11/07/09 finally i was told that this thing will not happen again and the car was delivered to me, now again on the 13/07/09 the problem has started, ihad already lodged a complaint with maruti on 11/07/09 but there was no reply from their side, now i again called spectra motors and they are telling me to again keep the car with them they will thoroughly check and repair the fault .I am really not able to understand why i should bear all this, i spoke with the customer care ms . vaishali and asked for replacement of a new car as this is the fault of maruti, no quality control has been done, but she says that we cannot replace the car we can only repair it, now i feel cheated and am against keeping this car with me, i just want a new car without any problems which is my right, as even if i carry on with this car there is no surety as to that this problem will not arise again . now i want to really fight it out because i am not at fault and still it is i who is suffering, and maruti on the other hand is not bothered to even reply . pls do the needful at its earliest or otherwise i will compelled to take the necessary action from my side

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1:49 am EDT
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Maruti Suzuki India / Maruti Udyog extraordinary delay in delivery of sx-4

Dear Mr. Khattar,
I booked a maruti suzuki sx4 zxi(plus) black colour on 31/05/2009 and made full payment on 16/06/2009. I was promissed the delivery of the car within a week but even after 44 days of booking and making full payment maruti company as well as concerned dealer failed to give me a concrete date for delivery leave aside the actual delivery. If this is the state of affairs in then why should one even consider of buying maruti suzuki products. I tried on your customer care no. [protected] but again no satisfactory reply. Now option left with me is to take my money back and go for other cars like Honda City where a better treatment with the customer is expected. But because I have been using Maruti car for more than 10 years, so I want to give you another chance to fulfill your commitment. But be assured that if I do not get the delivery within a week then I will simply take my money back and never think about maruti in future.
Awaiting favourable response and quick acknowledgement
NAME-- MOTI LAL
MOB NO.-- [protected]
EMAIL ID-- [protected]@yahoo.co.in

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Dheeraj Vashisht
, IN
Mar 03, 2010 11:51 pm EST

Dear Sir,

I booked Swift VDI with ABS (pearl metellic white )at Apra Auto (P) Ltd. Gurgaon vide Order No. SOBO9002134 dated 19/9/2009. Till date I am not sure when I will get my car. On enquiry, the dealer's representative don't give any satisfactory reply regarding delivery of the vehicle. They say that they dont know when the car willl be delivered to me because the Swift VDI with ABS is not being supplied to them by the manufacturer. I request M/s Maruti Suzuki India Ltd. to look into the matter and arrange supply of SWIFT VDI with ABS for which the booking has been done in September 2009. Expecting for favourable response.

Dheeraj Vashisht
[protected]
dheerajvashisht@gmail.com

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Daisy Varghese
, IN
Dec 14, 2009 6:07 am EST

Dear Sir / Madam,

We are booked on Estilo Vxi ( Colour - Dusky Brown ) in the Name of Mrs. Daisy Varghese throuh Indus Motors on October 2009 and payments are maid on Oct14th 2009. That time they are assured us to deliver the vehicle on Octber itself but still we are not received the vehicle. Regarding the same we are contacted the customer service of Maruthi two times but the responce was not at all satisfied. So here we are requesting to you kindly make necesory steps to deliver the vehicle this month itself or atleast let us know the reason for this delay. Other wise we are thinking to cancel the booking and go for some other vehicle other than Maruthi . Expecting your favourable responce in this regard.
Contact Details
Mrs. Daisy Varghese
Mob : [protected]
Email : reji_panamkunnil05@yahoo.co.in

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bvhatte
, IN
Aug 13, 2009 2:53 pm EDT

I'm experiencing the same problem. I booked Ritz 1 month back with assurance of delivery within 15 days. But after 1 month now dealer says it will take 15 days more.
Above all, there are restrictions on other dealer to sell vehicle in other dealers territory.

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8:23 am EDT
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Maruti Suzuki India / Maruti Udyog insurance claim

Sir,
I, Manmohan Aggarwal, had bought a new Maruti Wagon R from Maruti Suzuki Dealer M/s Competent Automobiles, Shivaji Marg, New Delhi on dated 26 April 09.
The car's registration no is DL 2C AK 4734. I haven't recieved my Registration certificate even after 75 days of purchase of the car while another car Maruti Swift No DL 2C AK 4714 bought on 21 april 09 has been given his registration certificate 40 days ago.

Now, My car had got an accident on dated 26.06.09 and the car has been repaired from the same showroom. Now the Claim department of the showroom is not responding about the claim and misbehave with us all the time whenever we go over there. The showroom staff is also non cooperating in this matter. I am totally frustrated. They say like that "Consumer court jaoge jao chale jao lekin men yeh gari ko inurance claim nahi karunga" and the people are so abusive and behave like junglies.

I request you to please put the matter to the higher authorities giving me relief and compensation.

I will be highly thankful to you for this.

Manmohan Aggarwal ( [protected], [protected])

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Maruti Suzuki India / Maruti Udyog failure of breaks

Sir,
I have a swift dezire car which chessi no. 106898, engine no 1085194and registration no ch 04- 6646. I felt that during driving my breaks fails some times for a moment. I went to the tricity auto jirakpur (punjab) on 30 th may and told my problem of breaks. they check the breaks and told me its all right there is no problem in breaks. after that during driving breaks fails again. and I again went to tricity auto on dated 13/06/2009. they kept the car for 4 days and assured me there is no peoblem in break parts and we have repaired all the parts. yesterday breaks fails again for moment. trcity auto's people are not listening the problem. if due to the failure of breaks any lose of human life maruti udyog/ tricity auto will be responsible for that. you are requested kindly change my car and save me and my family.

Regars,
Rajesh kumar
Mobile no: [protected]

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Yogesh Desai
, IN
Nov 11, 2010 10:45 am EST

Dear Sir,
I purchased Swift dezire before 15 month. a tthe time of delivery i gave addittional charges of passenger registration (Texi registration). but came to know that this model of your company is restrict for this type of registration. in this regard my delear Kiran motors, surat has mailed to you for give NOC for registration.
i humbly request you for NOC because i had made contract with Govt. sector (Surat Municipal Corporation, Surat) to give car on hire rate contract.
So please do needfull urgently in this matter because SMC give me very short time limit.
Ramchandra Desai. Katargam, Surat, Gujarat.

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MUKESHRUWATIA
, IN
Feb 15, 2010 10:44 pm EST
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I HAVE MARUTI SWIFT DEZIRE. YESTERDAY I GOT SERVICE (2ND FREE SERVICE) FROM YOUR SIKAR (RAJASTHAN) DEALER M/S JAMMU AUTO. WHEN I GO TO ATKE DELIVERY OF MY CAR> I NOTE THAT MY REMOT LOCK IS NOT WORK. I COMPLAINT TO THE DEALER THEN HE REPIED THAT THE STAFF HAVE GONE SO YOU COME NEXT DAY. I WANT TO REPLY THAT WHEN CAR WAS SERVISED AND AFTER SERVICE THE OK SLIP HAS BEEN ATTECHED TO MY CAR IT MUST BE CHECKED THAT ALL FUNCTION OF THE CAR ARE WORK PROPERLY. I AM LIVE AT DIDWANA AND THE DISTANCE OF THE SERVICE STATION IS 80 K.M.. THIS IS NOT POSSIBLE FOR ME TO STAY THERE IN A HOTEL OR RETURN BACK ON NEXT DAT.

SO PLEASE INSURE THAT THIS IS NOT A GOOD PRACTICE FOR YOUR BRAND

MY CAR DEAILS AS BELOW:

NAME OF OWNER : MUKESH KUMAR RUWATIA

MODEL NO.: MARUTI SWIFT DEZIRE VDI

CHASSIS NO.: MA3FKEB2S00213633

ENGINE NO.: D13A1310414

PLEASE DO THE NEED FULL.

THANKING YOU.

YOURS FAITHFULLY

CA MUKESH KUMAR RUWATIA

[protected]

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Shre1
, IN
Jan 15, 2010 2:48 am EST

Hi Rajesh

I had a similar issue with my Ford Ikon 1.8D and I met with a major accident on highway. Fortunatly we were saved with few minor injuries. After the accident repair Ford service center claimed the breaks were absolutly perfect. I took the test drive at 100kmp/h and put a panic break. The service personal was shocked to see the break failure of the car. They initially said the whole break system need to replaced. Then on careful examing it was noticed the main pipe from booster which would have very high pressure had a cut generated after rubbing to the body. On panic breaking due to the force exterted on pedal the pressure generated is very high and all the pressure leaks out of the pipe with a break failure. On further onvestigation it was indetified as a manufacturing defect and ford has the changed this pipe in all cars during that time frame except for mine and it was missed.

you can reach me on pcshreyas@gmail.com

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5:05 am EST

Maruti Suzuki India / Maruti Udyog dishonoured cheque against my car sale to maruti true value

I sold my maruti alto lxi to maruti true value attached to m/s abt maruti, guindy, chennai on 20th november 2008.

After pre-closing my loan with m/s icici, I was given a cheque for the balance amount by the dealer which on depositing with my bank was returned dishonoured for "encoding error" as the reason.

Upon approaching the dealer I was told to give the dishonoured cheque and take the fresh cheque from them. however, icici bank conveyed that the dishonoured cheque will be sent to me in the next 7 days. m/s abt maruti has refused me the fresh cheque as of now since their policy does not permit them to give the fresh cheque before receiving the dishonoured instrument. my car papers in original, keys etc have all been handed over. even after pleading and assuring of no re-presentation of the dishonoured chequ from my end, my request to be given the fresh cheque has been turned down. the cheque amount is rs 49, 476/-

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Ramesh
, IN
Mar 09, 2009 11:22 pm EDT
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They can give stop payment for the dishonoured cheque. This is irralavant and against the business ethics. Why should customer suffer when the mistake was done by the dealer.

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Senthil Palanisamy
,
Dec 04, 2008 12:37 am EST

Your concern is genuine hence you are affected party. At the same time, What ABT is seeking is also correct that they should be in a position to re-issue a fresh cheque. If you return the cheque, then only they will be in a position to confirm that their cheque has not been honoured.

Definitely everyone need an authoritative document when they are dealing with finiancial instruments. I believe Wha t ABT is doing is 100% correct in all aspects.

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12:38 pm EST

Maruti Suzuki India / Maruti Udyog misbehaviour of dealer

Wanna do a serious complaint about mauti's authorised dealer "pathankot vehicledes"... About their disgusting misbehaviour...

Really our trust from maruti suzuki became dim after their misbehaviour...

Sorry to say but they dont seem to keep that trust and promise which we thought about maruti compay...

Now we are dropping the plan to buy another car from maruti...

So strong action is definitely expected & appreciated from you...
Or u can expect the future...

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Maruti GEM - KONDAPUR - HYDERABAD
, IN
Dec 06, 2008 1:38 am EST

Hey maruti udyog ... dont you take any action on GEM Motor dealer, Kondapur, hyd ? or you support a customer or a dealer ?

9 months old Maruti Alto LXI. Went for servicing& wipers repair at GEM Motors dealer, kondapur, hyderabad. At the end of day while i was bringing my car i observed wipers were not working as before. i ask them they said bring it tomorrow. Due to my personal grounds where iam busy with my Wipro technologies, i was drop to go GEM Motors, Kondapur, Hyd.

Again next saturday, GEM Motors called me and said its 1 hr job, we will finish wipers repair now it self. I went from office to GEM Servicing center. They said we will finish this work by Tuesday evening...

Really very Bad Maruti GEM Motors dealers i feel... People think Maruti dealers provide nice service... No its Wrong... Maruti employees are not working like any other organizataion people... Its true... same thing happend for Second time...

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3:01 am EDT

Maruti Suzuki India / Maruti Udyog cheating/fraud/cheap

Maruti is a well known brand which is actually the heart of india and its citizens. people trust and believe in maruti as it is their parents or family people.. but today with the growth in techniques and man power the ethics and that craze is getting blurred. I realised it when I recently took one of my car for a check up to m/s bhawani motor garage, siliguri.. it is a maruti authorised service station which is not that big but still manageable...

So to get some work done for my zen I landed up there.. they were courteus to see me there and listened to all my problems related to the vehicle and without a trial they opened up the vehicles suspension, brakes, air cleaner and some denting and minore paint job too.. after everything was opened up they put up a long list of spares which they deemed necessary.. I said ok you please go ahead and do the work.. after half an hour I saw that one of the owner mr sanjay das got all the spares from somewhere and I was shocked to see that none of the spares were maruti genuine parts but they all were some local delhi made stuffs and the clutch pressure plates were also duplicate.

When I asked him why arent you giving me the original spares he said its the best quality and added that "its no use putting up maruti original parts because they are very expensive and there is guarantee n the spares. maruti has just been selling useless things. and we are selling all these spares and they are giving good service.. so plz dont bother.. we will do good for you" but when I was adamant that I want only original spares after a lot of comotion and argurment he agreed to get me the original spares and went back to get them.

After another hour he came back with the spares in maruti packed boxes I dont know what had he brought but still I had to trust. and after he came there came the staff of the maruti spares distributor from where he had taken the spares. he asked mr sanjay to make the payments and then mr sanjay asked me for the money saying that he has to make the payments to the distributor I said first let my vehicle get overhauled and then I will pay yu all at the time of delivery and then he started fighting with me saying why yu get yur vehicles here when yu cannot make payments...

I have been maintaining vehicles since last 14 years and have been visiting mass regularly but this sort of a thing never happened but for the 1st time I faced a very bad situation... when I denied to make payments sanjay said the distributors staff that plz wait I will make yu the payment as son as
The vehicle is ready and on listening to this the staff got fired saying that already a lot of payment is due from your end.. and when yu said yu will make the payment now then make it but sanjay spoke all sorts of slang to that staff and asked him to run away saying nahi hoga payments... and after all this I realised that I am caught up tday... and not only this any spare or nut bolts that was required was being brought from the market... they did not have it in stock... then I asked the fitter to replace the engine oil also and he got some veedol engine oil... from stock
But I refused saying I need castrol and finally I had to go out to get the oil on my own... I got the castrol tin and gave them.. and during lunch time
The mechanic asked me for 100 saying he will have his lunch here only and wont go home... when I said ask yur owner he said fine yur work will be
Delayed not my problem... all the work they said was done and by evening the car was ready...

Now time for the bill... and the bill was ready for some rs. 10045 including spares and labour... I was shocked at seeing the bill because:

1 the bill was not of bhawani motor garage but was of some rajesh automobiles
2 the bill bore no maruti authorisation no logo no certification of mass
3 the spares bill was very high.. the rates were 20 to 25% higher than the mrp printed on the spares.
4 the labour cost of oil change was 150, clutch plate change was 1050, denting and painting on the front left fender panel was 2950

Then I had a word with sanjay regarding this then he said our charges are this and no discounts on this.. I said its very very expensive yu please show me yur rate chart then he said that these are maruti prescribed rates and we do not alter all this. and for the bill he said mass is in name of both our firms.. bhawani motor garage and rajesh automobiles and we are licensed.. he said I am giving you this white slip of spares because it will save yu tax service tax... and rest they were not ready to listen to me...

So finally I had to pay this amount... and later when I was the delivery of my vehicle I realised the same problem of the clutch persisted... when I told them this they said its absolutely fine.. and did not accept my claims...

Sir is this the standard of maruti today? is maruti appointing mass just for the sake of eaning money? is quality and satisfaction for customers is no more a marutis motto? such a bad service and behaviour both at work and in person is no mans choice... if such people exist in your dealers network I swear on god people will resell their marutis and shift off to some other brand that gives them good service and satisfaction.. people like bhawani motor garage can survive by their rude means but we corporates cannot continue this way always...

I will sell of both my marutis and shift off to some other brand because such a term of trust and workmanship is not tolerable...

If people like me get dissatisfied with yur services and start disposing off their vehicles then whom will the company sell ff their produce...

Please do reply if you find something wrong and unexpected happened to a loyal customer of yours..

Laksh jaitley

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9:00 am EDT

Maruti Suzuki India / Maruti Udyog suspension problem

I have owned Maruti Baleno since July 2006. I faced many times suspension problems. But the maruti dealers simply speaking it is normal for all baleno cars.

I need to rectify this suspension problem immediately with any alterations or not.

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sarath
,
Oct 08, 2008 2:02 pm EDT

Dear sir

I imported a wagonR car from your company through AMW company in Srilanka..
There were no Radio & CD player. Company asked to pay extra about sixteen thousand in sri lanka rupees (SRS 16000) for the instrument .I still do not set it.
I think brand new car is a completed vehicle. I would like to know that Radio & cd player not included your car.
I am looking forward a reply.
Thank you

sarath

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Bab
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Sep 12, 2008 9:07 am EDT

Maruti Baleno Faced suspension problem at the back is not solved. In fact Maruti manager accepted it is a problem with all Balenos and that they have taken this issue with Japanese people. I wonder none of the reviews about Baleno talk about the suspension problem which I think is basically a design fault

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Bab
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Sep 12, 2008 9:05 am EDT

Baleno suspension problem at the back is not solved. In fact Maruti manager accepted it is a problem with all Balenos and that they have taken this issue with Japanese people. I wonder none of the reviews about Baleno talk about the suspension problem which I think is basically a design fault.

But I need to solve this problem with or without any alteration

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10:08 pm EDT

Maruti Suzuki India / Maruti Udyog rude behaviour

I own a Maruti Alto for the past two years. I serviced my Maruti Alto from Competent Ghazipur almost 15 days back and after the servicing i noticed that my car is giving me the milage of 10km/per liter. So Yesterday (6th September 2008) i went to Competent Maruti Service center again to register the complaint and to tell them that there was something wrong happened in my previous service. But those guys treated me very badly and their manager scold me and said that he will not do anything of the car and he is not afraid of any complaint. He also threaten me about dire consequences. I returned back to my home as i could not do anything.

Then i booked my car for pick and drop facility so that they can pick my car from home and do the needful. They booked my car on the phone but next day they called me and said that they will not pick the car as their manager has ordered him to do so.

I fumed, and did not know what else to do. I have been cheated by them badly. Has man lost the value of trust and commitment?

Now please tell me what to do and how to sort this thing out as i am no where and mentally harassed.

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Dheeraj Kharbanda
,
Oct 31, 2008 2:55 am EDT

Hi,

We bought Alto LXI on 29th August 2008 however we have received full documents yet.

Even we have called many times to Sikand motors -50 Janpath Cannaught Palace.

Their reply is you have to wait for three months for RC.

I have discussed with- Vipin, Joy, Rekha, Vinod.

I really don't know if my cars documents would verify by police in that case who will be resopnsible for that.

Car Owner name is - Shilpi Sahani.

MY Car # is -8155

Your early response will be higly appreciated.

Thanks
Dheeraj Kharbanda
[protected]

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4:39 am EDT

Maruti Suzuki India / Maruti Udyog delay in delivery of swift dzire car

I had booked a maruti swift dzire vxi petrol on 13th august 2008 and I was promised by the dealer (apra auto gurgoan) that the delivery of the car would be on 25th august 2008. firstly there has been no proper communication from the dealer’s side regarding the delivery of car. my loan for the same took some time, but the dealer was promising that they have the car ready and just asked me to get the loan cleared. loan amount was finally transferred to apra auto’s account on 29th august, and when I called them for delivery of the car they said they don’t have it. on 1st september I personally went to their showroom and was shocked to no that the booking amount cheque that I had given on 13th august was deposited on 22nd august, i. e almost 10 days later. that means they started the booking procedure for my car 10 days later and till then they were sleeping on it. now it’s already been 24 days and still no body is giving a clear status about the delivery of the car. can anybody please appraise me on the status against my booking id : i080572685. now I am being told by the dealer’s higher up’s that there is less production from maruti’s side and the lots they were expecting are not coming on time. can anyone please help me in knowing if there is a genuine production problem (from maruti udyog) or I am just being taken for a ride while my car must have been passed on for a premium by the dsa or the dealer.

Its so surprising the maruti udyog, which is the market leader in automobile and 8 times winner of customer satisfaction award is running low on production of swift dzire is unable to deliver vehicle in time that are booked by your loyal customers. I want to know if there is an on-line system to check booking/delivery status and to provide a clear picture on the status of my vehicle.

Will appreciate if some body from maruti udyog revert’s back to me on the status of my booking id: i080572685 so that I am aware of the true date of the delivery.

Awaiting quick and favorable response.

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suresh kumar yadav
, IN
Apr 28, 2010 2:08 am EDT

Yes I agreed with Mr Suresh Chand, because the dealer is doing his best for booking the vehicles but when the consumer books his vehicle the dealer then starts making him round for enquiry about booked vehicle. I am suffering too from J&K vehicleades Pvt ltd. I booked my vehicle on 31st Dec 09 and today is 14 Jan 2009 AC duo maruti 800.
I didn't blame the Maruti Udhyog. I blame the Authorised dealers who didn't report Udhyog for booking of vehicles on time due to there targets of list.

Thanks & Regards

suresh yadav

bhopal mp

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Suresh Chand
,
Nov 23, 2008 1:57 am EST

Dear Sir, Dated 23rd November, 2008

This mail is in continuation to the previously mailed four emails as yesterday I called your APRA Service Center, Gurgaon, Haryana., for the delivery of the car but again I received the same reply that the car will not be delivered today as the survey of the car is still pending, I am not able to understand why the inspection of the car is to be get done again and again while the delivery of the car is to be done, on 04th November, 2008 car inspection was done, on 11th November, 2008 again the car inspection was done, and now again I (on 22nd November, 2008) was told that the inspection of the car is to be done, your this activity made me mentally upset and make me mentally force to knock the door of CONSUMER COURT.

I am not warning you but its truth that your activity of not existing on the commitment and misguiding make me to do so. As you people again and again postponed the delivery of the car having registration no. DL2CN9286. Till date I haven’t received any reply of any email from your side. Please reply with the answer.

Hoping with no hope for positive response from your side.

Thanks & Regards,

Suresh Chand
[protected].

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deven
,
Nov 20, 2008 11:10 pm EST

even i have the same problem
i booked it on 24th august and now its last week of November!

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bhavesh sharma
,
Oct 14, 2008 6:11 am EDT

same promblm here also... i have booked dzire vdi . on 30.may.2008. till no repsponce from delar and company.

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KOMAL NARANG
,
Sep 29, 2008 10:32 am EDT

TO, MARUTI SUZUKI INDIA LIMITED DELHI. SUB:-GIVEN OLD REPAINTED NEW OMNI VAN LPG RESPECTED SIR/MAM, MY SELF KOMAL NARANG RES-1864/4 ASHARA APP, PREM NAGAR, MADAN MAHAL JABALPUR MP.ON 29-08-08 I HAVE PURCHASE NEW OMNI LPG VAN FROM STANDARD AUTOAGENCIES AGENCIES .BUTS LOT OF PROBLEM BUT MR TOMARJI, MRATULJI & MRVIVEKJI HAVE SOLVE MY ALL PROBLEM. I AM VERY VERY THANKFUL TO ALL THE STAFF OF STANDARD AUTO AGENCIES.THANK"S KOMAL NARANG JABALPUR MP CELL-[protected]

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9:57 pm EDT

Maruti Suzuki India / Maruti Udyog mileage problem in alto car

Maruti alto dl2cz-6033- mileage problem for past 1 year. contact no. [protected], [protected]

Dear sir,
Following are the few mails in the past two months that I have exchanged in the past regaridng the mileage problem with my car. but still I have not got my problem solved. kindly tell me what should I do?

From: manish bharti
To: [protected]@maruti.co.in
Cc: [protected]@yahoo.co.in
Sent: monday, 25 august, 2008 7:01:04 pm
Subject: re: a gentle reminder from my maruti - complain dl2cz-6033 alto

Dear sir,

I had again visited the competent ghazipur new delhi for the mileage problem two weeks back. they operated on my maruti alto car dl2cz-6033 and told me that I should see some improvement in the mileage.

I got my car petrol tank full same day and after driving for 15 days, yesterday (24th of august 2008) again I got it refilled and got the average as

385.4 km/29.6 litre = 13.02 km per litre.

This figure is by no means belong to the maruti alto car.

I donot know now, what to do?

I have been spenting my time and money for the remedy of the problem with my car.

this was my third visit for the same problem to the competent ghazipur new delhi with no success.

Please tell me what should I do to get it solved.

Thanks and best regards,
Manish
[protected]

— original message —
From: manish bharti
To: [protected]@maruti.co.in
Cc: [protected]@yahoo.co.in
Sent: friday, 11 july, 2008 11:37:53 am
Subject: re: a gentle reminder from my maruti - complain dl2cz-6033 alto

Dear sir,

I had reported one complain about my alto car registration number dl2cz-6033 which is about the mileage. I had reported the complain on maruti site only but so far I have not received any response (forget about positive or negative!).
I am copying the same text here.
Dear sir,
I have been driving above vehicle for last 5 years now and till last year car was giving good mileage of 18-20km/litre. last year in may 2007, car was serviced at competent ghazipur, delhi, and since then car mileage has been reduced to 14-15km/litre. I have been in touch with competent ghazipur, delhi since then but they say that it is a good average and thereby donot take any action. mileage test was also done by the competent, ghazipur and it was found to be 14-15km/liter only.
I donot understand how come the mileage can reduce to so low. last week I met mr. sanjay (whose mobile number is [protected]) at competent who comes to visit competent. instead of taking any action on my problem, he along with other competent employee tried to convince me that vehicle is in good shape and milieage of 14-15km/litre is good. I was not convinced with his argument. on forcing he agreed that problem is there and he asked me to come on any of the day 25, 26, 27 of june 2008 at 10.00 clock in the morning at competent and get my vehicle checked. I reached there on 27th jume at 9.45am and waited for him. when he didnot turned up even at 10.15am, I enquired from mr. sharma (incharge of competent ghazipur) about mr. sanjay. I was told that he will not be coming today. I was surprised to hear this. on talking to him on phone, he has again asked me to come on 5th of july 2008. but I am not sure if my problem will be looked into properly.

Sir please help me in getting the mileage problem of my alto car solved. I have already spent lots of money and time in past one year to solve this issue. I do have hope from you.
Thanks and best regards,
Manish
[protected]

Now I am observing that the mileage is further detriorating. kindly help me in getting this problem sorted out.

Thanks and best regards,
Manish
[protected]

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dhruw singh
, IN
Jul 17, 2011 12:34 pm EDT

repected sir, i hv been in this line since 20years ... many of my customers gets disappointed with the average problems of this car ... me too is unable to find out the exact reason behind this problem ...
so kindly help me to recover the disappoinments of my customers...
I will be really thankful to u .

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naman
,
Sep 13, 2008 6:19 am EDT

i am also having the same average issue and when i went to the service center, i was told that there is no fault with the vehicle, but the fault lies in the driving habits...and thats totally false...the speed of my car doesn't exceed 60 or max 70...

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2:39 am EDT

Maruti Suzuki India / Maruti Udyog engine noise

Ever since I bought swift vdi car from m/s. machino techno sales ltd, kolkata on [protected], there is a definite "pinking" tappet sound in my car which inspite of my two visit persists. I was impressed that it is quite natural for such engines. although other vehicles driven by the dealer's service guys do not have such noise. I fell that the company should immediately look into the problem and not shrug off responsibility.

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4:25 pm EDT

Maruti Suzuki India / Maruti Udyog cheating the customer

I booked swift dzire white zdi model from sitaram motors thrissur on 05-05-08 by paying rs:50, 000/- as per receipt.no:17181, dt;05-05-08. On 20th june, they called and asked me to pay the full amount and your vehicle is on transit and will be delivered to you within a few days. I immediately went to the bank and arranged the loan and remitted the amount.Till date (21st august 2008), they didn't deliver the car and each time giving different excuses... I am fed up and so desperate and thinking about canceling the booking.

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prasad.e
, IN
Sep 05, 2011 8:28 pm EDT

Dear, sir
I Booked a swift desire vdi on 7/2/2011 through Indus motors Calicut, kerala still there is no response from the dealer of delivery date of my vehicle. Please send me the current status of the vehicle.
reciept no.10501
email id; rohanprasad2oo9@gmail.com

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P V SUBBA RAO
, IN
Apr 21, 2011 10:33 am EDT

our Alto is purchased in the month of OCT 2010, the car(AP29AN0486) was accendent damaged on 13/02/2011 and handover to M/s. VARUN MOTORS LTD, Begumpet, hyderabad.

the Insurance clearance was got with ten days, but till date the car service is not completed by the workshop,

we went to workshop discuss with asst. works manager and supervisor on 05/April/2011, these people was promised to delivery on 20/apr/2011 and noted on JOB ORDER CARD,

Till date not completed, we went workshop on 20/4/2011, the supervisor again date given on 26/apr/2011,

when the car completed, when i take the deliver, I request the company to take action or advice to Varun motors ltd, hyderabad,
if give your mail id to subbaraopamuru@gmail.com, I provide the scan copy of Varun motor job card

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KRISHAN SEHGAL
, IN
May 13, 2010 4:32 am EDT
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THAT IS TO INFORM MARUTI UDYOG LTD THAT ON 25 MAR 2010 I WENT UR DEALER HARISONS AUTOMOBILES PANIPAT TO PURCHASE OMNI LPG VAN WITH BANK DRAFT .AT THE TIME OF MATURING DEAL .A DISCOUNT RS 4500 WAS SETTLED AT EX SHOW ROOM PRICE.BY DEALER EXECUTIVE .BUT AT THE TIME OF DELIVERY I WAS FORCELY HARRASS TO BUY INSURANCE POLICY.WHEN I NEGLECT TO BUY INSURANCE POLICY FROM DEALER .THEY REFUSED TO DELIVER ME OMNI LPG .AT THAT TIME I CAME BACK WITH MY FAMILY.VERY NEXT DAY EARLY MORNING THEY CALL ME ON MY MOBILE SIR U COME .WE WILL DELIVER OMNI.WHEN I AGAIN VISIT THERE ONE OF COMPANY EXECUTIVE MR MUKESH KUMAR REFUSED TO DEAL&BADLY TREAT WITH US.BUTANY HOW DEAL WAS COMPLETE .THEY FORCELY GIVE ME INSURANCE .EXTENDED WARRANTY.AFTER 3-4 DAYS MY CAR WAS MET WITH ACCIDENT .THEN M I TOOK CAR TO UR DEALER .THEY ASK ME THAT THEY WILL DELIVER CAR ON 10-04-2010.BUT I WAS SO HARRASSED BY LOCAL DEALER AT LAST THEY DELIVERE ME CAR ON ABOUT 25-04-2010.FORNM 22 WHICH IS ISSUED BY MUL TO CUSTOMER FOR REGT PURPOSE THAT WAS ALSO KEPT BY LOCAL DEALER IN HIS OFFICE.WHEN I SUBMITTED PAPERS TO RTA THEY ASKED ME FORM 22.WHENI CONTACT UR DEALER ONE OF THEIR EXECUTIVE AGGRED THAT FORM 22IS WITH US AFTER MANY TELEPHONIC REMINDER ONE OF EXECUTIVE HAS DELIVER ME FORM 22 ON 13-05-2010 AT ABOUT 2PM SIR PLZ LOOK INTO MATTER WHY THE DEALER DO SO THAT

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ANURAG BANERJEE
, IN
Oct 31, 2009 10:40 am EDT

This is to inform u that i, Mr. ANURAG BANERJEE bought swift VXI on 7/1/09. I bought the car from AUTO HITECH(west bengal). From the january month till today I have gone through only 842 kms. I have also made 2 services from AUTO HITECH(service center). But my problem is that i am not getting milege above 7 km/litre in city. i have contacted MR Orchid Bose Roy who is my service dealer about this problem but he has not contacted with me till yet. i will be honoured if u please take care about this. my mobile no is 9831690731and my email id is anuragbanerjee9831@gmail.com

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mankap
, IN
Oct 10, 2009 8:00 am EDT

I agree to what has been written, i myself hass booked a car zen estilo lxi, given advance but till date vehicle not given by dealer.

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ASWINI KUMAR DAS
, IN
Aug 06, 2009 4:15 am EDT

I MAJOR ASWINI KUMAR DAS PURCHASED A WAGON R LXI IN OCTOBER 2008 FROM BERKELEY AUTOMOBILES, CHANDIGARH AND GOT IT INSURED IN MARUTI INSURANCE, POLICY NO. 4708988 . THE VEHICLE MET WITH AN ACCIDENT BUT MARUTI AUTHORISED DEALER AT SURENDRANAGAR, GUJRAT IS REFUSING TO DO CASHLESS REPAIR . KINDLY LOOK INTO THE MATTER AND HELP ME GET MY VEHICLE REPAIRED.

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Lekhraj
, IN
Apr 21, 2009 4:46 am EDT

Respected sir,
Applicant reside at muzaffarnagar 31/17 A Sidharth Colony Arya Samaj Road (U.P. 251001)
On 5th April 2009 applicant booked a swift dzire vxi white colour with Rs. 100000/- at Radha Govind bypass muzaffarnagar concerning
staff promise to deliver after one week but dealer not provide the car applicant booked car due to the birthday of my son on 23rd april but
this is a matter of great pain that the dealer is not providing car on due date (promised).
You are requested if it is possile please provide car to me before 23rd april. I m ready to deposit money at once.

Thanx

yours
Lekh raj advocate 31/17 A arya samaj road muzaffarnagar
contact number: [protected], [protected]

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mahendra kodkany
, IN
Apr 14, 2009 9:33 am EDT
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Delivery of the vehicle swift dzire vxi black colour within 10 days

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mahendra kodkany
, IN
Apr 14, 2009 9:32 am EDT
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Dear All,

I have booked swit Dzire VXI ON 29.01.2009 Colour was metellic Azura grey by paying Rs.10, 000 as advence and thereafter paid Rs.1, 87, 200 on 25.03.2009. But still today I have been untouched from information when shall I get the Vehicle, as per information from the dealer when I booked the vehicle it was told it will be delvered within 4 weeks, still today I have been not inforemed about the status of my vehicle by RNS MOTORS HUBLI.

If Azure grey is not in stock, I will perfer to go Black colour

Kindly let me know when I can get my vehicle plz. confirm imdtly. by email

Booked in the Name of Mr. Mahendra Kodkany, Place Dandeli
Mobile No. [protected], [protected]

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Pritish
, IN
Dec 31, 2008 10:32 am EST

Dear All,
This to inform u I Mr. Pritish pattanayak one of the customer who is interested to buy a wagonr ocean blue VXI model from Sky Automobiles which is located at NH-05 Bhanpur, Cuttack .So I went to that shop to booked it & as per the discussion with sales person I booked a Wagoner ocean blue VXI model on the price of 35000 bearing this MR no 3219 in & rest amount to be from my HDFC BANK through finance. After getting the approval from the HDFC BANK today I went the shop for my car.
And I surprised that my booked car has sold out to other customer with out any kind of notice or phone cal to my end. This is not the end of the problem after this they don’t have any more stock with them .Again this is not the last problem from there end while they are helps to give the car to me then I stuck my self that I will take my car on 1st Jan then the CEO of the dealer point is telling I am unable to give the car to u because that car has sold out to anyone other customer & cancelled the booking amount of the customer & refund the booking amount to him. So as a customer what I will do kindly suggest me on this case where is my fault there fore shall be thank full to u.

Thanks & Regards
Pritish Pattanayak
[protected]

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5:33 am EDT

Maruti Suzuki India / Maruti Udyog fraud and scam

My wagon R br 1 c 7780 under extended warranty has ignition problems. It is with karlo automobiles patna since 13.08.08. morning. Still they have not been able to rectify problem.

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Harish Anand
,
Sep 28, 2008 7:37 am EDT

Respected Sir, I am owner of Maruti Swift; can't say the proud owner of Maruti Suzuki. I love driving my car and appreciate the maruti suzuki technology. I learned driving on maruti and subsequently purchased Maruti Zen thereafter Maruti Swift. I wound say i am die hard fan of Maruti technology, style and its performance. I purchased my Maruti Suzuki swift from M/s Rohan Motors in sarita Vihar in New Delhi in the year 2005.I care a lot of my and duly get service time to time and its very close to my heart.

However, I am very disappointed with the Maruti Service Centre M/s Rohan Motors located in Badarpur New Delhi.I gave my car for the first service at the service centre;when i reached to pick the car i found that the driving side rear door was dented. I called the service manager col.Qurashi and he accepted it and told me to get the door re- painted, but i refused and left the matter.

However, Last week i gave my car for repair of bumpers(front and back) and lower potion of the door(left hand side).After confirming i went to pick the car and found bumpers 're painted as told to him but lower potion was not and bonnet was painted which was neither told nor discussed with Mr.Sagar.After complaining he accepted his fault then also left the matter and asked me to come after 2 days.Todays again when i went to pick the car, i was astonished to see my car front glass was broken two of the driving sides were painted without my knowledge and permission, i was shocked to see and was very dishearten, the originality of the car has lost, Just to get the benefit from Insurance company. Car is still at the badarpur service centre, for the last one week i am driving my wife's car. I purchased my car with my hard earn money and love my car. But they have totally spoiled my car for their on benefit. They don't deserve to have service centre wherein they just look how to harass the customer and make money. As of now, I am at a loss as to where I stand in the scope of things. ”. Other than creating a negative impression about Maruti Suzuki, in our mind, this incident has also raised doubts, as to the service of the company, and its dealers as a whole.
I request you, to kindly consider my case, and help in restoring our faith in Maruti Suzuki and to get me the justice.

This letter is more of a plea to prevent such unethical practices in future by your Dealers.

We sincerely hope that you’ll pay heed to our appeal.

Warm Regards

For Anand Electroniks

Harish Anand

Car No.DL3C AD -5145

M-[protected]

ComplaintsBoard
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3:15 am EDT

Maruti Suzuki India / Maruti Udyog bad service

To,

The manager,
Maruti udyog ltd.

Sub: bad servicing

Dear Sir,

This is the troublesome to see such large names do these kinds of things. These people always give sweet pill to the customer and make them suffer.

I am having maruti 800 car PBO2 y 6961, in the name of my mother smt Kawaljit kaur. I always take service of swani motors amritsar for my car service and repair. Last to last month I got serviced my car through swani motor ltd amritsar but my car got more problems than ever before. I spent rs.3500 on the service but it was a disastrous service. Now my car has noises in both front wheels. Average of my car has gone down.

When I asked to service man to rectify it he said this will automatically be o.k. After some days when the problem did not got solved, I again visited there and got my car checked; the service man said that I should talk to amandeepji (service manager). He also gave me sweet pill that the problem will be solved and I shall come after two three days.

I again went after some days and then he replied that I am not responsible for it. And when I asked the service man he said at least rs 10000 more will be spent on it.

He did not convey me what had happened to my car and what had he done that my car needed rs.10000/- more for repair. The anguish behavior and non-sence attitude of employees is disturbing one and creating mess for maruti udyog ltd.

Now I want to know what had happened to my car and responsible person to rectify it. OR I shall go to court of law to seek justice.

regards

Sukhwinder Singh,
25, Golden Avenue,
Amritsar- 143001.
m-[protected]

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5:58 am EDT

Maruti Suzuki India / Maruti Udyog black smoke from emission pipe

Dear Sir:

I am forwarding a series of letters which I send to MUL re my problem. But till this date they haven't fixed it.

Please include the following line in all replies.
Tracking number: HT20080519_[protected]

Dear Mr. Paul,

Thank you for visiting our website.

We regret the inconvenience caused to you, However we request you to kindly send us the location or code of the Maruti Dealer from where you got the car serviced. This will help us to resolve your complaint at the earliest.

08A1
RANA MOTORS PVT. LTD.
[protected]@airtelmail.in
Rikhi House A 2/7 Safdarjung Enclave
Opp. Bhikaji Cama Place New Delhi
011-[protected] (8 Lines)

08A4
RANA MOTORS PVT. LTD.
[protected]@bol.net.in
Tis Hazari Metro Station
Boulevard Road
New Delhi
011-[protected]/[protected]

Regards,
ANY TIME MARUTI
(Call- [protected] or Toll Free-[protected])
International Toll Free Numbers:
[protected] (From USA and Canada)
[protected] (From UK)
Please Visit us at
006
=============================
-----Original Message-----
From:

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sujoy broota
, IN
Jan 25, 2009 11:39 pm EST

HI ! My name is sujoy. I am driving a swift VDI since may 2008. I get engine oil & filter changed every 5000 kms. I change my airfilter every 3000kms. The diesel used is ordinary from a company owned petrol pump near ashoka hotel new delhi. Still I face black smoke problems from the very first 500kms. The dealership does nothing about it. Im my opinion the problem lies in the defective turbo & intercooler. But no confirmation from the dealer. I have done 25000kms till date. The mileage i get in delhi--gurgaon is 23kms/ltre & on the highways is 27kms/ltre.

Sujoy Broota
[protected]

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H.RAJENDRAN
,
Aug 17, 2008 10:58 pm EDT

I FULLY AGREE WITH HIS COMPLAINT. FOR ME ALSO THE SAME PROBLEM WITH MARUTI SWIFT VXI - PETROL VERSION. IN MY CASE THE SMOKE & POWDER DEPOSIT IS OF WHITE COLOUR. I DO NOT KNOW HOW TO SOLVE IT., AND MY VEHICLE IS AT THEIR WORKSHOP FOR THREE WEEKS.

ComplaintsBoard
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5:00 am EDT

Maruti Suzuki India / Maruti Udyog untraceable problem

I'm a owner of maruti swift vdi and from the day 1 I puchased the car, i'm facing problems in it.

On 27th july my car did'nt start in the morning and I took the same on monday the 28th to sparsh automobiles here at raipur from whom I bought the vehicle. the vehicle's all problems were told to them and was taken for rectification of problems by their workshop. as on date they are unable to locate the problem and have tried so many operations on the car. as per my knowledge some are hereunder:

Firstly on wednesday they said that the e. c. m is not working so have to call for 1 from maruti udyog ltd - gurgaon and they called for. after my regular phonecalls and followup dailythey gave me a pod no of overnite express courier to me saying that its coming by this. I followed up with courier people and the ecm was delivered. after the chane of ecm the problem was again there, now they said its a wiring problem and they are changing the complete wiring of the vehicle. even after doing this, the problem was there, now they said that its some switch problem and some fuse. even after changing them too the problem persisited. now they called for the origional second key of the vehicle from me saying that its the key problem, on my taking it too in front of them and using a fresh key, it did'nt work.

now yesterday after my talk with the works manager there I requested him to call for a service engineer from maruti and maybe he can trace the problem but their reply was that untill and unless we finally fail in tracing problems, we cannot call them. now they have again called for some part from maruti udyog and think that it might be the problem and will try to rectify problem changing that.

My complaint is that after so many operations / changes in the vehicle, the workshop people here are unable to rectify the problem and are doing all practicals with my car. also I would like to mention that there was some fault in a lot of swift manufactured by maruti last year and my vehicle is of the same lott. even my suspension was not changed after a call from their end only saying that there is a problem in the lott and want the vehicle in workshop for change / check. I think maruti udyog ave a public awareness advertisements also in media regarding this. after that I am regularily complaining about the sound while driving from the back of the car. even at this complaint time also I had told them to check and rectify the old problem too.

I feel i'm in problem as there is no concrete solution yet about my complaint.

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4:59 am EDT

Maruti Suzuki India / Maruti Udyog indus motors is cheating the people

I booed swift vdi on 31/05/2008 at kottayam with indus motors kottayam, and they assured me that they will deliver the vehicle with in 45 days. now it is 2 months over, when I enquired thay said it will take another 2 months to deliver the car.
While enquiring I found that the manager and staffs are selling the cars to some other people by taking 15000 to 25000 extra and end of the month manager to executives are sharing this money.
If you don't pay extra money they woun't give the car.
I am cancelling the booking and going for some other vehicle.

I want to know maruti know all these things. do they take any action against these delears

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george jacob
, IN
Feb 15, 2011 8:42 am EST
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maruti do everything possible to get a customer.But once they are in, they are trapped like they cant come out of it.Do give a complaint and try to go ahead with ur 2nd option hyundai.

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mshabeerahamed
, IN
Feb 15, 2011 7:48 am EST

i booked a alto k10 vxi on 4-2-11, (friday) with full amount given to them, (30k extra for accessories) they said they do have a ready stock which they can deliver on monday as the reg office is leave for Saturday...i had no other option, !?!
now its 15th of the same month...they've still not delivered my car..i tried calling them a couple of times each day, they are suggesting me that "1 more day sir...coz they dont have the stock right now and they'll have to bring the car from cochin which is again 150 -173 kms approx"...i'll either go to the consumer court or i'll cancel my booking and i'll go for some good cars like i10 or 120 from hyundai...

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george jacob
, IN
Jun 01, 2009 10:14 pm EDT
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seems like maruti too have hands on this, that they too will be getting a share of the margin from the dealer.Maruti is also going too down on quality(rather cheap quality) spares.I prefer going for some better brands which could give you value for money.

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11:44 pm EDT

Maruti Suzuki India / Maruti Udyog rudeness and cheating

We had bought maruti wagon r in july – 2007 (gj-06-5894). the car was covered under maruti insurance. at the renewal time i. e after one year, the representative of maruti came to us for renewal of the insurance. the person was too rude to speak. when the authorities were informed they favor their representative. kiran motors had renew the insurance without giving any benefits which they are providing to their customers (might be theri relatives). they had pass over our benefits to their own relatives.

The address is

Kiran motors ltd,
Near chhani jakatnaka,
Old channi road,
Vadodara, gujarat
Ph. 2771742

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Nishant
, IN
Mar 15, 2009 1:54 pm EDT

Dear Sir/Mam,

I have booked Maruti Swift VXI Black Colour from SK Wheels, Turbhe, NaviMumbai. Delivery period was 3-4 weeks, but after 5 weeks the dealer failed to deliver a black colour car, inspite of that they are insisting us to choose another colour. The dealer has misleaded us and unnesessary kept us in a dark by saying that the car will be deliver soon. please suggest us the solution on the same.

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5:50 am EDT

Maruti Suzuki India / Maruti Udyog disgraceful service

Both ABT and Maruti are age old names in this part of India. I had bought a wagon R from ABT, the initial service made me feel good. The executives were too good to be true. Be it venkatesh, or Durai from the sales department. My car was pounded by another passing car and the front wheel lost its alignment, and the side components of the car had to be replaced. I took the car to ABT on Monday, and left the car to get it fixed. My car was exactly 4 months and 12 days old. They gave me confidence of claiming the insurance and that the car and be give back as good as new in a couple of days. It was friday, and i had no call and made my way to the ABT center. I realize that there has been a issue with the insurance claim. As my car was parked while the incident happened, the insurance cover will not be applicable to the broken components. "Did i hear it right, ?" Who told them that my car was parked, and since when did that rule creep into Insurance laws. The total bill they had submitted was 3800, that was given to me on Friday.

I was stunned and i took the bill and walk back home. I went to maruti relying on the trust and bond i had build, and now i realize it was a mere bubble. The next day, i forced my way to have a looked at the car and to my disappointment, my wounded leapord was there in the corner of the garage, with not work started. It stood in a pile of oil and grease.

I fumed, and did not know what else to do. I have been cheated one full week. Has man lost the value of trust and commitment? I threw the papers at the garage and drove my wondered car to have it fixed better and quicker at a private garage.

Thanks to ABT and Maruti, for have made me realize the true nature of customer service.

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Satish Kumar Bharwal
, IN
Sep 19, 2018 6:27 am EDT
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Request provide the suitable instructions/directions to avoid the mouse enter in car AC compartment. May mobile No is [protected].

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arvindchoudhary
, IN
Apr 01, 2010 1:51 pm EDT

abt dealer in erode..reading booking of car

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drmamatasingh
, IN
Jan 05, 2010 11:13 am EST

sky motor, maruti dealer at cuttack is not taking interest during servicing.

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Deepak
,
Dec 03, 2008 10:56 am EST

very poor behaviour by the gate keeper (Mr. vinod).

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SKC
, IN
Mar 31, 2009 6:19 am EDT

I serviced my alto at R>D>avn kolkata.
they are real cheater my car became worse after that

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Hemant Lakhotia
,
Nov 18, 2008 4:07 am EST

Dear Sir,

We do our regular service with your authorized Service Station Dewar's Garage Ltd.

We have done regular paid service with some minor work on 01/11/2008 (vide their cash memo No. BC08012405 dt. 1/11/2008 with the above mentioned Service Centre but after service when we checked AC of the same car we came to understand that the same is not working properly.

We immediately contact with Dewar's people and they confirm that you please bring back the car to the service station we will repair the same.

Now when we approach the service station they are confirming that this is not their fault and I need to pay for the same while it was working prior to service.

You are requested please do the needful and confirm.

Best Regards
Hemant Lakhotia
Kolkata
Mobile: [protected] / [protected]
Model No. 800 DX
Reg. No. WB02L-7066

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Hemant Lakhotia
,
Nov 18, 2008 4:04 am EST

Dear Sir,

We do our regular service with your authorized Service Station Dewar's Garage Ltd. Kolkata

We have done regular paid service with some minor work on 01/11/2008 (vide their cash memo No. BC08012405 dt. 1/11/2008 with the above mentioned Service Centre but after service when we checked AC of the same car we came to understand that the same is not working properly.

We immediately contact with Dewar's people and they confirm that you please bring back the car to the service station we will repair the same.

Now when we approach the service station they are confirming that this is not their fault and I need to pay for the same while it was working prior to service.

You are requested please do the needful and confirm.

Best Regards

N
N
nishant choudhary
,
Nov 09, 2008 1:56 am EST

Dear Sir,

This is to inform you that I have pruchased a Alto LXI colour surime whight . reg no is (UP14 an 7744 )But i think ihave really made a mistake of Buying Maruti from your Showroom.now i drown your attantion on fact that i have faced from your dealers . i had an accident of my car since 6 manth ago . i took it in your maruti dealer (reigend automobiles ghaziabad u.p)they painted the fander or driver side door. then they call sir your car is readdy and whent i went there to take my car i have seen that car is not painted properly. then I have complained . But nothing has happend to rectifie my problume. now the situationis that the paint of car getting dull.

*** I am also surprise that Maruti Udyog also doesn't care about thierCustomer.
This is the last service i am taking from your station. Thanks for all this wonderful Experience.

nishant choudhary
[protected]

S
S
shounak
,
Nov 04, 2008 3:08 am EST

Dear Sir,

This is to inform you that I have pruchased a Wagno R Duo LXI. But i think ihave really made a mistake of Buying Maruti & that too from your Showroom.
Right from the 1st service I have complain about few points which is not been taken care till now. Today i have given 3rd service at your workshop ( All the services has been done only in Mohan Motors Service station) & again i have raise the same problem to Service Engineer.But very unfortunately they have replied back that it's very much normal for Maruti Wagno R.

When ever i have raise a points to your service station they will always come back by saying this very much normal.If it is so then i have few major points as as below.

1.My choosing Duo over all other variant is low cost of Travelling. (IF I AM NOT VERY WORNG THEN MARUTI UDYOG HAS GIVEN THE ADVERTISEMENY AS " COST OF SCOOTER CAR WILL RUN). I am getting 9 to 9.5 km milage in the city by gas. I don't think any scooter will run in this milage in India.
-------------------------Mohan Motors Comment-- This is normal.
2. I have complained about the my rear door Glass fitting right from the 1st service. But nothing has happend. FYI i have attached & mark the Second Service Report. Now in the 3rd service they are asking for some replacement. Why should i pay for this when from the 1st service it was not rectfied.
---------------------- Mohan Motors Comment --- This is normal. ( I have not seen this problem with any other Wagno R ).

My car No -- WB02 Y 6075. If this is case then i will never recomend any one to buy from your showroom. Though some one has taken a Wagno R from your showroon with my REF. But now onwards i will never recomend any one to buy from your place.

This is the last service i am taking from your station. Thanks for all this wonderful Experience.

*** I am also surprise that Maruti Udyog also doesn't care about thierCustomer.

Regards

Shounak Majumdar
Kolkata.
[protected]

R
R
rattan kumar jain
,
Oct 04, 2008 12:58 pm EDT

DEAR SIR
I AM PURCHAING A CAR SWIFT VDI.
BUT THE CAR HAVE ABREAKING PROBLEM MY CAR NO.PB10CH-5575
MY CAR ALSO WABLING IN SPEED OF 100 KM PRHR
SO I AM REQUSTING YOU PLEASE SEE THIS METER
TANKING YOU
RATTAN KUMAR JAIN
MOBIL NO.[protected]

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Most discussed Maruti Suzuki India / Maruti Udyog complaints

non-delivery of maruti swift lxi
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