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ABSA / twice now I have had a problem with absa deducting money from my account

1 United States
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Twice now I have had a problem with ABSA deducting money from my account without my authorisation and when queried, get fobbed of with 'we will refund this back into your account'. The first time was soon after I opened my account - I had applied for some small business package that didn't work on my PC. When I discussed this with the business manager he promised to stop the subscription, but I was still billed for 2 months after. When I again spoke to the business manager he promised I would be refunded. 2 years later this has still not happened. Then about 3 months ago Absa 'mistakenly' deducted R300 for some programme that I had supposedly applied for. Again I was promised an immediate refund. Needless to say this has not yet been done, and I'm not holding my breathe. BE VERY CAREFUL if you ever apply for an ABSA account - you may pay a lot more than you bargained for. I work *** hard for the little I earn, and I really don't see why I should fund the 'fat cats'.

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