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ABSA Building Insurance / payment for insurance claim not received

1 United States

On 5 Jan 2016 I submitted an insurance claim to ABSA after the assessor completed his report. Only on 14 Jan 2016 (after several e-mail requests) the settlement form was sent to me for acceptance. I returned the signed setllement document the same day to ABSA. Up to today, 20 Jan 2016, nothing has happened as far as the settlemnet is concerned. I am a ABSA (former Volkskas Bank) client for over fourty years and this type of service and treatment is unacceptable. This is not about the amount, but rather the principle.

Jan 20, 2016

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