ABSA Bankstudent account

I opened an account at Absa as a student and realized a few months down the line that the fees were to much. I thought I should close the account with Absa and go open at Standard bank. I went into their branch to complain and close the account, and was told there is a mistake as the account was opened as a normal cheque account not as a student's account. I was then promised that the mistake will be rectified, but a few months later the fees were still the same. When I went in to complain again I was told the lady who was helping me when I came in to complain was suspended and I will be refunded for the months incorrect bank charges. When I asked why only one month I was told I complained late.

Jan 09, 2017

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