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ABSA Bank / poor service for credit card activation

South Africa

I have received my credit card more than a week ago, and it has been a massive struggle to get it activated, every time I phone in to hear what the status is I get a different story and each time they promise me feedback before the end of the day that never happens. Yesterday when I phoned I was assured that the card would be activated before the end of today, however when I phoned this morning I was told that there is now some sort of error with the application and was again told I would get feedback before the end of the day. I have been an absa customer my whole life, but after all of this I am gonna have to reconsider where I bank, if there was problem with the apllication why cant they just tell, me instead of telling me that all is in order and that I would get feedback before the end of the day.

Na
Jun 09, 2017

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